Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,409 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,409 reviews

TripAdvisor Rating  4.5/5  637 reviews

Great value and service. Definitely be back.

TripAdvisor rating 5.0/5

Richard O Couples - TripAdvisor review

Sublime service for the money, great value, great food and service. Rooms are excellent in design and comfort. Even the pool was great on a 40 degree day. Gym spa and restaurant gave perfect service. Menu catered for different requirements which was so easy to work with. Well done team.

Great Venue

Customer review rating 4.0/5

Bella Couples - Confirmed reviews ALL

Bar needs to have a better bar tender’s and more cocktails variety, Bar area is dated needs a facelift its tired and unwelcoming Dinner menu Entree selection very limited More staff required as dishes left in Courtyard and pool area all night needs to be cleaned more often.

Dear Ms R., Thank you for taking the time to tell us about your experience at the Peppers The Hills Lodge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel has now nearly completed all our hotel room renovations, once finished our public areas including our bar will also be renovated. Our menus change seasonally, thank you for your feedback which we will follow through with our Chef. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fazleen Khan

Shower Issue - Room 3

Customer review rating 3.0/5

Mike B. Business - Confirmed reviews ALL

i have stayed with you for many years and quite frequently. i do enjoy the stay. This time i was in room 3, and the shower was just not fit for purpose. I spent the whole time adjusting the hot tap, i would get it right and then it would go cold, i would then turn up the hot and get it right and it would go cold within 30 secs and so on and so on for all days I was there. Something is wrong

Dear Mike B., Thank you for taking the time to tell us about your experience at the Peppers The Hills Lodge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured we will have our maintenance team look at the shower to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fazleen Khan

Home away from home, good location.

Customer review rating 4.5/5

Sadie M. Couples - Confirmed reviews ALL

On my many occasions in Sydney my first choice is always Peppers The Hills Lodge because I can rely on the excellent service in all areas. The location is very handy & quiet.

Great stay.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Pleasant helpful staff. Cleaning staff were very obliging.

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Other web-users rate our hotel

  • 226 reviews 9.1/10 Location
  • 730 reviews 8.2/10 Room
  • 761 reviews 8.6/10 Service
  • 19 reviews 4/10 WiFi
  • 359 reviews 8.5/10 Comfort
  • 316 reviews 6.3/10 Food
  • 282 reviews 8.3/10 Cleanliness
  • 206 reviews 7.8/10 Amenities

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