Grand Mercure The Hills Lodge
Cnr Windsor and Salisbury Rd
2154 CASTLE HILL
Cnr Windsor and Salisbury Rd
2154 CASTLE HILL
Grand Mercure The Hills Lodge is a classic Tudor style building set in beautifully landscaped gardens, just a 30 minutes drive from the centre of Sydney. Conveniently located near the Norwest Business Park, the lodge features 97 rooms, a restaurant, bar, heated swimming pool, steam room, day spa and four function rooms for up to 200 delegates. Adjacent to The Hills Lodge is a recreational centre which includes a health club, indoor rock climbing, ten pin bowling, a childrens playground and cafe.
Grand Mecure Hills Lodge, is conveniently located in the heart of Sydneys North West, in Castle Hill. Access is via the M2 from the city and the airport, situated opposite norwest boulevard and a short drive will take you to two major shopping centres!
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -33.730104, 150.973204
We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.
In the refurbished Standard Room, elegant decor blends with chic design and comfortable features, as well as broadband internet access, complimentary cable TV, a lounge, desk and laptop safe. Up to 2 adults. No rollaway.
The fully refurbished Standard Room is extra spacious and offers Sealy 5 star beds as well as a sofa which folds out to sleep two. high-speed broadband, a laptop safe, desk, movies and cable TV also feature. Up to 5 adults.
Step up to more upscale surroundings in the chic Superior Room. Make yourself right at home in all the extra space and enjoy an LCD TV, complimentary cable TV, a laptop safe and broadband access. Up to 2 adults. No rollaway
Enjoy real opulence in this exquisitely spacious suite. With stunning design and elegant décor, it offers Superior Room facilities, plus separate bedroom and lounge. Some with cooking facilities. Up to 2 adults. No rollaway.
These 1 bedroom apartments feature 1 queen bed, a separate dining and living area with a double fold out sofa bed, and self contained kitchen. Can accommdate a rollaway bed for an extra AUD 20 per night charged at the hotel.
Chef Mark Garratt has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed such as pizza, pasta or the great Nobles Burger.
Adjacent to the restaurant, Nobles Bar features a beautiful outdoor courtyard.
Reviews collected from customers who booked on AccorHotels.com
Styled nicely, Charming, comfortable, well appointed & clean. Cosy bar & restaurant with Fireplace which was on when we were here. The food in the restaurant was excellent, of a high standard with a varied selection. A hidden jewel for the area
Dear Mikey - thank you for the wonderful review. Glad you liked the open fire it's definitely a great selling point while it is so cold. We look forward to welcoming you again soon. Kind regards Malcolm Mathie - General Manager
Quick and friendly check-in, well appointed, clean and comfortable room with good sized bathroom. Beautiful gardens and surrounds with little spaces for quiet contemplation. Secure parking. Well appointed dining room with fabulous wait staff providing a lovely evening dining experience and an unhurried and delicious breakfast. With a friendly and quick check-out to finish the visit off. As an AccorPlus member the extras were all provided without any prompting. An excellent stay!
Pleasantly surprised having stayed at this property for the first time. Good, clean, and spacious rooms. The check-in was very welcoming and friendly without going over the top. Breakfast could have had a better range.
A real "find"! I had a conference to attend in Castle Hill and found this place online, knowing nothing about it before. And it exceeded all expectations. Great service providing a shuttle bus to local business areas (unfortunately not running the morning I could have used it, but never mind!). Quiet, comfortable, spacious, and with great amenities. And lovely staff! Darlene at Reception was particularly helpful, and all were friendly and positive.
Dear Bronnie - thank you for the positive review and for acknowledging Darlene. Sorry the shuttle was not available, it had a little incident with a wall and was being repaired. It is back in action again. We hope to see you again. Kind regards Malcolm Mathie - General Manager
A very lovely spot and staff were very welcoming and helpful. The breakfast in the morning was yummy. Plenty of car parking spaces too. Great surroundings with garden and trees everywhere even though located in a semi industrial area.
Everything was great from the moment we checked in, to the comfy bed, and checkout was seamless. We were in a hurry when we arrived and needed a taxi and the girl at reception offered to call one for us without hesitation. Very good location, very pleasant grounds, nice room and big bathroom.
The Hills Lodge is the perfect base in Sydney for pleasure or business. We stay for 11 nights twice a year. The friendly Staff at Reception are most welcoming on our arrival and are always there if you require any assistance during your stay. The Restaurant has a good menu and the Staff are very friendly. The rooms are well appointed with comfy beds, good bathrooms, a work desk for the business person. The Superior Rooms are very good however we recommend the Balcony Room which is a little larger with an outlook over the pool.
Dear Rod - Thank you for the great review and acknowledging our new beds. We hope we continue to be your chosen hotel twice a year. We look forward to welcoming you on your next stay. Kind regards Malcolm Mathie - General Manager
Second time at the Hills Lodge. We couldn't fault the hotel. Service from front desk staff and restaurant staff was very helpful. The food was excellent and the helpful staff were always on hand to give suggestions and provide service. The restaurant was full as it always is on a weekend. The Room was lovely, quite large and en suite a good size. The room looked out over the pool and car park. They had just changed all the beds which was a bonus. If I had to pick a fault, There was no markings on the phones or in their in room folder to indicate which numbers connected to which department. All in all, another good stay here.
Dear Rusty - thank you for your positive review. Glad you enjoyed the new 5 star beds, we are in the process of rolling them out to all our rooms which should be completed in coming months. In fact one couple loved them so much they just bought one. Thank you for pointing out the phone numbers, we actually use a tent card beside the phone for numbers, so will check all rooms have them. We look forward to welcoming you again soon. Kind regards Malcolm Mathie - General Manager
A nice hotel reminiscent of a country club. Spacious rooms and bathrooms. Comfortable and clean. Our room was ready when we checked in just after midday, helpful as we had a family lunch to attend. Has a restaurant on site but we only had a continental breakfast which was adequate without being exciting. Has a nice looking swimming pool which we did not have time to try. They also offer a shuttle to two nearby business parks which could be useful for those doing business in the area. We did not notice any road noise from our room, however we were close to reception and the bar which could be a problem if the place was busy. Best to request a room further away. It is a good choice for the area and reasonably priced.
Dear Hylands - thank you for the positive review and comments. I am happy you enjoyed the country estate feel of our property, we spend quite a bit of time and effort on our gardens and must admit I do enjoy always adding to and watching gardens develop. We look forward to welcoming you again soon. Kind regards Malcolm Mathie - General Manager
Wheelchair accessible room was very good and easy to get around. We were disappointed that it took 1 hr 40 mins to be served dinner in the restaurant, however the food was lovely. We have checked in again for the return trip.
Dear Wendy - thank you for taking the time to review our hotel and offer feedback. Sorry there was a delay on dinner, we hope to have an improved experience with your next stay. Until then. Kind regards Malcolm Mathie - General Manager
Lovely staff. I will be back again after staying at Crowne Plaza Norwest for many years. Looking forward to my next visit. Would have liked Fox Footy but everything else was fine. Breakfast was beautiful
First time stayer at this majestic old style motel which is so attractive from the outdoors displaying well kept gardens, sizable car park including FREE underground car park which was great. The indoors are warm, timber surrounds and friendly courteous staff who were so polite and professional. Room was most comfortable with a fantastic bathroom with all the technology needs. Not too far from the city very convenient for me and in walking distance a huge shopping centre which is most ACCOR.
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