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ibis Amman hotel

Budget hotel for business and leisure

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Hotel - ibis Amman
See : the photos

Practical information

    • CERTIFIED SUSTAINABLE-ISO 14001
    • Wi-Fi at the hotel
    • Public indoor parking - Paying
    • Private outdoor parking - Paying
    • Wheelchair access
    • Reduced mobility rooms: 2
    • Pet allowed - Paying
    • ibis innovation : new bedding for absolute comfort
  • Number of rooms: 158
  • Hotel location: In town
  • Main point of interest: CITADEL ROMAN THEAT (15.00 km)

Hotel address

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
11953 Amman
JORDAN

How to reach the hotel

GPS :N 31° 59' 24.26'' E 35° 51' 53.63'' ‎

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ibis Amman - hotel reviews in Amman

Hotel code: 6313

Accorhotels.com customer reviews in partnership with TripAdvisor


ibis Amman: 3.0 out of 5 stars "New style Ibis with unprofessional front office staff"

25th September 2013, MichaelKDubai, Dubai

This is a new Ibis design concept, nice rooms with Minibar and roomsafe. Unfortunately the front office staff is very slow, unprofessional and treatsthe guest as a potential cheater. I have reserved my room via the Accor website, (I am a loyalty card holder) and givenmy credit card number. check-in procedure took almost 15 minutes, with the annoyingFO staff insisting that I pay the room rate in advance at check in, long argument about thisand hiding behind 'the hotel policy'. Very ashaming to treat a loyalty card holder like a potential cheater. I have stayed in different Accor Hotels but never been treated like this.Next visit to Amman will definitely not stay in Ibis Hotel and looking for another option.

ibis Amman: 5.0 out of 5 stars "Inporvments"

20th July 2013, sattar1963, Milton Keynes, United Kingdom

Good location with excellent facilities. However, there are few areas which require improvements and have listed them below;1) The hotel taxi service is operated by thieves, overcharging customers more than 3 times the local rate and never give change back. Constant harassment from the moment you leave the hotel. 2) Breakfast. the 10 Dinars charge (£10 equivalent) per person is too much. In my opinion the charge should be around £5 per person.

View management response »

Management responseDear sattar1963 It’s our Pleasure to receive your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay.Kindly note the cost of breakfast in our hotel is 8.5 JOD per person per meal, and regarding the taxi driver they are not part of ibis hotel Amman and necessary action will be taken to avoid this kind of complain.I thank you for sharing your experience with us as your comments are very valuable to us.Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel.Yours sincerelyAbdelelah ShurbajiFront Office Manager
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ibis Amman: 5.0 out of 5 stars "Great"

7th March 2013, PNJEgypt, Egypt

Ibis Amman is a nice business hotel. Ibis hotels are designed in same way all over and the location is also good near the busy area full of cafe and restaurants. It was a great stay, beds are too soft, breakfast is good and you are assured of world class quality. I appreciate.

View management response »

Management responseDear GuestGreeting from Ibis Al Madinah/AmmanI would like to take the chance to thank you for time to write your comment regarding your stay in our hotelI will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Again I would like to thank you thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one.Yours sincerelyKhaled Adawi
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ibis Amman: 4.0 out of 5 stars "Ibis Amman"

1st February 2013, hartlesuebob, Dubai, United Arab Emirates

I am regularly in Amman on business and normally stay at this hotel. The rooms are always clean and fresh and comfortable. The staff are always smart and friendly and my stay is always pleasant.On this visit I was unfortunate to be placed in a room with noisy neighbours and opposite the lift lobby and so my sleep pattern was disrupted. This was not the fault of the hotel but the lack of consideration of the patrons.

View management response »

Management responseDear GuestGreeting from Ibis Al Madinah/AmmanI would like to take the chance to thank you for time to write your comment regarding your stay in our hotelI will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Again I would like to thank you thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one.Regards'Nasser Al FaouriDirector of Sales & Marketing
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ibis Amman: 4.0 out of 5 stars "I am happy being in IBIS and will be there frequently"

16th January 2013

I am happy being in IBIS and will be there frequently. Location, facilities around, hotel cleanness ...etc. Services and greatings along with handling the proceadures were great, easy and fast. I would love to stay at IBIS every where I travel.

View management response »

Management responseDear GuestGreeting from Ibis Al Madinah/AmmanFirst of All I would like to take the chance to thank you for time to write your comment regarding your stay in our hotelI will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Again I would like to thank you thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one.Yours sincerelyKhaled AdawiHouse Keeping Manager
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ibis Amman: 3.0 out of 5 stars "Rather average"

12th May 2012

A bit above average hotel for Amman (a place not supplied with good hotels at a sane price) that needs attention to service and cleanliness. The breakfast not worth JD10. The hotel is in a good location from which to reach places within Amman (short walk to two excellent Arabic restaurants ) and nearby tourist sites. Mall opposite has a good supermarket. Easy access to taxis, which are cheap in Amman, but watch their charging.

View management response »

Management responseDear guest,Thank you for taking the time to tell us about your experience at Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations.At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Eric Seso General ManagerIbis Amman
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ibis Amman: 3.0 out of 5 stars "Room needs cleaning and sheets need change"

22nd March 2012, Ramallah

Sheets had burnt cigaret holes and room smells smoke, pillows and sheets smells. I couldn't sleep. I guess the administration need to reconsider the quality factor. Service on counter is good but distracted and serve more than one customer at the same time. The rates are higher than the existing quality.

View management response »

Management responseWe very much appreciate your comments regarding your stay at the Ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser BahaaGeneral ManagerHotel Ibis Ammanyasser.bahaa@accor.com
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ibis Amman: 4.0 out of 5 stars "Cofortable Hotel"

21st March 2012, Surabaya, Indonesia

The hotel is very comfortable.The room is compact but nice. Very clean. Friendly staff.Wi-fi available for free which is a plus point.Food is good.

View management response »

Management responseWe very much appreciate your comments regarding your stay at the Ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser BahaaGeneral ManagerHotel Ibis Ammanyasser.bahaa@accor.com
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ibis Amman: 4.0 out of 5 stars "Not a typical Ibis"

30th January 2012, hrloceanfm, Cheltenham, UK

This Ibis is not a typical Ibis and is a notch above of the European ones. Good service and the restaurant is great value. Rooms are clean and comfortable. Our air conditioning wasn't working and the room was very hot. The hotel tried to remedy, but it made no difference. The public areas were clean and tidy. I would stay again as it was great value for what we paid. It's a long way from the city centre, but it is close to many of the shopping malls.

View management response »

Management responseDear Sir/Madame ,Greeting from ibis Amman,We very much appreciate your comments regarding your stay at the Ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yasser BahaaGeneral ManagerHotel ibis AmmanH6313-GM@accor.com
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ibis Amman: 4.0 out of 5 stars "Good Budget Hotel"

28th January 2012, Jeddah

Great Location, Excellent ValueCleanness was a bit of an Issue, Staff was helpful Parking was an extra Free internet (WiFi) Will Repeat Great Location, Excellent ValueCleanness was a bit of an Issue, Staff was helpful Parking was an extra Free internet (WiFi) Will Repeat

View management response »

Management responseDear Sir,Greeting from ibis Amman,We very much appreciate your comments regarding your stay at the Ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yasser BahaaGeneral ManagerHotel ibis AmmanH6313-GM@accor.com
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ibis Amman: 2.0 out of 5 stars "Loosing its touch"

25th January 2012, Beirut, Lebanon

I think this hotel is loosing its touch . The bathroom iwas not as clean and new.as it used o be and the Internet is awful you can rate the Internet as zero connection and they didn't send me a plate and a glass of ice after 12 am they said I had to come down to the lobby Caffee to get then ,,,,thaks

View management response »

Management responseDear peter,Greeting from ibis Amman,Thank you for taking the time to tell us about your experience at the Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yasser BahaaGeneral ManagerHotel ibis AmmanH6313-GM@accor.com
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.