Hotel - Novotel Suites Clermont Ferrand Polydome
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Novotel Suites Hotel

Novotel Suites Clermont Ferrand Polydome Hotel

52 54 Avenue de la Republique 
63100  CLERMONT FERRAND
FRANCE

577 reviews
TripAdvisor Rating Based on 577 reviews
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Select your dates 91.00 EUR
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court  (Nearby)
  • Kayaking  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 91 suites
  • 3 suites for people with reduced mobility
  • 63 family suites
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Novotel Suites Clermont Ferrand Polydome

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 577 reviews
kamegon 2016/11/16
« New findings »

I planed to stay in Clermont Ferrand for sight seeing. But I had difficulty to find a suitable hotel in the center of the city. Finally I made a reservation to this hotel since access seemed good by using tram. We, myself and my wife were very much satisfied with this hotel since access to the town was very good as expected and the room was wide and very comfortable for 2 day-stay. Moreover, we enjoyed to visit Michelin Museum close to the hotel.

Alvaro C 2016/08/04
« Convenient stop from or to Paris »

The room was excellent and spacious even for 4 people. Availability of some amenities was convenient. We arrived late night as informed through the online check-in but there was not availability in the parking. The information kit waiting for us was helpful.

Gordon W 2015/12/03
« Great accommodation, close to transport and city centre »

We stayed only one night at this hotel. On arrival we parked in the secure parking area (12 euros per day) which is a big plus as all around the public parking is time limited and paying. The welcome was more than warm - plenty of information provided and there was an already prepared envelope in our name with keys, vouchers, etc. The room was very spacious - obviously intended for longer stays. The bathroom was separate, as was the toilet. There was a small kitchenette with sink, microwave and fridge. The bed was great and there was also a lounge and a table with 2 chairs. Wifi, TV, climate control - perfectly comfortable. There is a tram stop immediately outside the hotel - we left the car and took a 24 hour 4Euro50 pass for the public transport system (which is very good). Walking to the centre of town is 15 to 20 minutes. We had a drink in the bar in the evening but didn't sample the food. Clermont Ferrant is (surprisingly) a very nice city to visit - particularly the old medieval parts - and the nearby Puy de Dome. This hotel is a great base from which to explore Clermont Ferrand and the region. Weekend rates online appear to be a great bargain.

Steven D 2015/08/06
« Nice room, but.. »

- The doorhandle was broken, you really had to pull very hard to close the door, almost smashing it. This caused our door being open the whole evening while we were out for lunch, this is unacceptable. - This is not a cheap hotel (n.o.i.) and we still had to pay 12€ for the parking. This is way too much. - We had booked a room including breakfast and they try to convince us several times, breakfast was not included and we had to pay extra for it.

SuiteManager, Directeur général at Novotel Suites Clermont Ferrand Polydome, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Suite Novotel Clermont Ferrand Polydome. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Our guests’ comments are very important to us, and we always look into them, in order to understand our customers’ dissatisfaction and find solutions to improve our quality of service. I have mentioned the difficulties you mention during a staff meeting. We are usually praised for our smile, and are sorry that you did not feel welcomed. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Suite Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Céline BECKER

leapyear60 2014/09/02
« Good stay »

We stayed here on our way travelling South and then again on the way back. Good stay on both occasions, rooms very clean and despite on our room on both stays being at the front of the hotel(3rd floor)it was very quiet.The breakfast was great, we left it until10.30am (finishes at 11am) to go down and it was still well stcked with food and no fighting to get access to everything. The reason why I gave this hotel a 4 rather than 5 star review was because of the WiFi,it's a bit hit and miss.

m0llyjan 2014/08/14
« Functional »

This hotel is just Ok for an overnight stop. However, given the number of people who are able to stay there the breakfast area s a disaster! There is not enough space to queue and select your breakfast without others bumping into you or pushing in frost as there is no real system. The only restaurant we found close by was a McDonalds! There is no restaurant in the hotel, though you can buy 'food' in the foyer to heat in your room!! Would not recommend this hotel OR Clermont Ferrand!

Pauline194802 2014/01/13
« Suite Novotel, Clermont Ferrand, France »

Ideally we would like to find a similar starred hotel in Montlucon as Clermont Ferrand is our longest day. C.F. is a sprawling, industrialised place and difficult to navigate. The suite Novotel is quite expensive and impersonal but it is functional. Parking is charged at 12 euros a night either in the garage or outside in the car park.

Haynest 2013/08/18
« Quirky Clermont »

This hotel was ideal for a short sightseeing trip and overall very good. It is close to the railway station and within easy reach of the main sights in the town. The breakfast area, while having a good range of food, was somewhat quirky in layout and accessibility. Facilities in the bedroom were generally good with plenty of space but on one side of the (very comfortable) double bed there was only a small ledge to leave the regular items needed during the night such as a radio or alarm clock.

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