Hotel - Mercure Guatemala Casa Veranda
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Mercure Hotel

Mercure Guatemala Casa Veranda

12 Calle 1 24 Zona 10 
01010  Guatemala City
GUATEMALA

231 reviews
TripAdvisor Rating Based on 231 reviews
Best price guarantee
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From 52.50 USD Non member rate
From 49.88 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 52.50 USD
Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessible bathroom
  • Babysitting on request
  • LA AURORA
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 am - 11:45 pm
    • Opening hours : Week-end 06:00 am - 11:45 pm

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer 99 air-conditioned 1- or 2-room suites with fully equipped kitchenette, safety deposit box, wireless Internet, cable TV, desk, minibar, electronic locks, voicemail and noise-reduction windows.And to enhance your comfort, all suites have balconies with a view of the city and three majestic volcanoes.

  • 99 rooms
  • 90 non-smoking rooms
  • 99 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Guatemala Casa Veranda

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 231 reviews
Michael L 2016/07/06
« new favorite »

Mercure is now my favorite hotel in Guatemala City. The hotel itself is very good, with nicely appointed rooms. The location is superb, within blocks of Guatemala's best cafes and restaurants. The blackout curtains let you sleep in as late as you like.

Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John D 2015/09/17
« Mercure Guatemala »

The hotel is visible from the Airport and around 8 minutes with the taxi away. Taxi fare from airport is 60 GTQ. Interior is common if you know other mercure hotels. Rooms have complementary water bootles and refilled every day. Kitchen including tools was also inside my room. Shopping places, money exchange and restaurants, as well as other hotels are in the direct surrounding streets. Hard Rock Cafe is right around the corner (1 minute). To get from the hotel (Zone 1) to the old city center (Zone 1) it takes 15 minutes with a taxi, 25 minutes with a local bus, or 1h by walking.

Francisco M 2015/02/13
« Great location - not the best Mercure »

Great location, good service. But after using ibis and mercure many items we expected the same type of feel. It still feels like an apartment building converted into a hotel. pretty impersonal rooms. The gym definitely needs an upgrade - the machines are dated and the room itself is small and sad.

traveller11Guangzhou 2014/01/14
« Great location Guatemala City »

Close to restaurants and shopping centres. Great buffet breakfast. Wifi and free use of 3 computers in lobby. Close to airport and shuttle (pay) to airport. Happy to arrange tours at reception........

LAH606 2013/11/25
« Good at the discount rate, but perhaps not worth the usual charge »

The hotel staff was friendly and the location was good, but some of the services (gym, really a closet with a few machines, buffet breakfast, ample but boring) were below what I expected. Room was large and the kitchenette was appreciated, although I would recommend buying ones own coffee as the tiny package in the minibar package was way overprices ($5 for two cups? -- usually such amenities come free of charge). Despite the use by large tour groups who came and went constantly, the hotel rooms were very quiet, much better than in many higher priced hotels.All and all a good experience for the vastly discounted rate -- however at the standard $185 per nigh, I would be harsher. Also Accorhotels asks for a credit card and provides a receipt indicating that most has been prepaid. However as I discovered, the card is only a guarantee and I had to pay the entire amount in the hotel. This was confusing, but we did work it out -- and it required using a different credit card to avoid currency-exchange fees on the one I used to make the reservation.

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5.00P
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Select your dates 52.50 USD