ibis Beijing Sanyuan hotel
Tower 17, A5 Shuguang Xili,
Chaoyang District, Beijing
Tower 17, A5 Shuguang Xili,
Chaoyang District, Beijing
Ibis Beijing Sanyuan offers comfort & functionality for an affordable rate. Our restaurant with terrace serves 24-hour snack service and our free WIFI Internet will allow you to be in permanent contact with your friends & colleagues. Located in the centre of the business district, the hotel is only minutes from the airport, Embassies, shopping & sites of interest. Featuring 397 queen or twin rooms, the hotel will satisfy your needs.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 39.961403, 116.454724
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Relax and enjoy the comfort in the twin beds rooms with 2 single beds, desk, high-speed Internet access, flat-screen TV and international channel. Up to 2 adults.
Relax and enjoy the innovative design concept in king bed rooms with 1 king bed, high-speed Internet access, flat-screen TV and international channel. Up to 2 adults.
Relax and enjoy the innovative design concept in family rooms with 1 king bed and 1 single bed, high-speed Internet access and flat-screen TV. Up to 2 adults and 1 child.
Reviews collected from customers who booked on AccorHotels.com
Staff have little to no english. Constantly having to ask for tea, toilet paper, water which should be restocked. Two bottles of water for a room booked for three. No coffee supplied. Buffett breakfast for asians not westerns, very creasy food and service terrible. Only positive close to subway. I have stayed at a few ibis and this was disappointing.
Couldn't believe how long it took to check in. It's 2016! Most people travelled a long way. In my case, more than 16 hours. Check out took even longer! How is this happening in the age of technology. Quicker renting a car than a hotel room. This is more astonishing considering that I booked online and am a member of the royalty club
I thought the room did not meet Ibis standards when compared to all other Ibis that I have already stayed before. The room is very small, the walls were very dirty and the bathroom looked like a train cabin toilet. The only pluses for me were: 1) the location (very close to a subway station which also has an express train to the airport), 2) next to a good shopping center 3) the staff did speak English (different from other reviews that said they didn't 4) the price. So if you are looking for a cheap hotel (like 2 stars), and don't bother the smelly, kind of dirty and small room, this might be a good option.
I have been staying in Ibis Sanyuan in numerous occasions for the reason of great convenience. With a newly opened sundry store at the hotel lobby giving me additional reason for my top choice within budget. However, the wear and tear are obvious these days such as mattress, toilet flushing, floor carpet and slight odor within the floors.
The property is in a great location, nice staff, unobstructed view (for the most part); however, maintenance has to improve. Will return for sure but first will check room if staying more than one night. Maintenance of shower, windows and floor in some rooms is really showing the signs of either age, poor service, or users lack of care for share property. I stay in two segments, the first room was fine, when I returned for the second segment I had to chafe rooms and even the second was not at the level of my first stay. Management could apply periodic inspection and block rooms that are sub-standard.
Dear Mr. Humberto Z, Thank you for taking the time to share Pro & Con’s of our Hotel. Regarding the maintenance issue you mentioned, could you please send us more details regarding your booking (Name or Room No) in order for us to do a thorough check of the room you stayed in and identify all areas to improve? You can contact us at firstname.lastname@example.org . Thank you in advance for your support, Best regards, Betty Wang Hotel Manager
We booked and paid for 2 rooms at this hotel through Accor. We paid for breakfast at the time of booking. On departure we were made to pay for breakfasts again, and were told our reservation itinerary "means nothing" just cannot believe it! Appalled at the treatment we received. Another travel companion booked and paid for the room through another website and was told his room was not paid for at all! Please be vary wary when booking this hotel!
Dear Mr. Chefem, We are sincerely sorry to read that there was some issue regarding your booking. I understand that our hotel staff could have found a better way to communicate on this matter. In order to understand what really happened and get back to your with an appropriate explanation, could you please provide me with your booking details (Name or room No) and eventually the confirmation letter you received either from hotel or 3rd party website? Thank you in advance for your reply to email@example.com. Best regards, Damien ROMAIN Director of Sales & Marketing
good location great access to subways and airport right next to the phoenix galleria mall service was ok breakfast was ok gym was ok there's no in-room wi-fi though good for business travelers ok all in all
Dear Ms/Mr Taipei196, We sincerely appreciate that you took the time to communicate about your stay in Ibis Beijing Sanyuan, and we are glad to let you know that WIFI network is currently under installation in all guest rooms. This project is scheduled to be completed by Mid-April which I am sure will be a great added value for your future trips in Beijing. Sincerely yours,
Wifi was very slow and emails not accessible. Room is very small and no room for luggage. Toilet = caravan toilet. Breakfast was good. Towels were torn and very old. Needs a bit of enhancement on all fronts.
Dear Mr. Mansur, Thank you for taking the time to share your comments. Note that Ibis Beijing Sanyuan provides on complimentary basis broadband Internet & WIFI in public areas for the time being. Nevertheless, Hotel will be equipped with full WIFI coverage in the near future as a constant focus on improving our guest’s satisfaction. In the same spirit, we have started to replace the aging towels. Looking forward to see you back at Ibis Beijing Sanyuan Hotel, Sincerely yours,
Window wouldn't shut & street noise and killer pollution came into the room.The handle from the bathroom and television were broken. Towels smelt disgusting, like they had been washed with an ashtray.
Dear Ms. Shane, Sincere apologies for inconvenience you encountered during your stay with us, and I take this opportunity to thank you for taking the time to share those comments. Rest assured that these problems will be addressed and that they are not part of our Ibis standards. We have since replaced part of our towels inventory that we identified as “below standard” and will emphasize to related departments in order to ensure a better maintenance of our hotel facilities. Once again, thank you for your feedback and hope to welcome you back to our hotel in the future. Sincerely yours,
Great location and comfortable hotel. The staff was very accomodating and English speaking Manager went out of his way to make our stay enjoyable. Hotel is steps away from subway entrance which takes you everywhere in Beijing. Galaria Mall is next to hotel and Green Tea Resteraunt is not to be missed.
The room is quite small. They are clean comparative to local hotel but the towel and bedsheets are very old. We can't identify if it was shower towel or bathroom carpet. The towel look poor and grey. The mattress is super thin and poor quality. The pillow have no thickness, just around 3 cm. The rooms are smelled, not fresh. By the way, it's is on the very good location just 300 m from SanYuanQiao Station which interchange between airport line and line 10. We drop our luggage at the hotel and go to Tianjin by train. The hotel locates in business area. Easy access to city centre by subway and taxi. We take only 5-10 minutes from hotel to Sanlitun in the weekdays morning. In conclusion, this hotel is a good hotel in Chinese standard, but not for international chain standard.
Dear Ms./Mr. Pannara, Thank you for communicating about your guest experience in Ibis Beijing Sanyuan. We have since your comment replaced part of our towels & bed sheets that were identified as clearly not up to Ibis standard. We hope next time you visit Beijing you will still consider our hotel as your accommodation of choice. Best regards,
The location of this Ibis is convenient to everywhere. I have stayed here most times I am in Beijing for the past 5 years. The rooms are spotlessly clean, but the bathrooms are developing a smell of urine because of the male guests' inability to hit the toilet. The bathrooms are clean too, but unfortunately the hotel has still not found a cleaning product to get rid of the smell. This is why I gave cleanliness only 2 stars. (Anyone who travels a lot in China knows that this smell is a common problem in all but 5 star hotels, but even though the Ibis is not a 5 star, the foreign management should know how to take care of this problem. )
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