Hotel - Novotel Beijing Sanyuan
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Novotel Hotel

Hotel Novotel Beijing Sanyuan

Tower 18, A5 Shuguang Xili,  Chaoyang District, Beijing  Chao Yang District 
100028 BEIJING
CHINA

666 reviews
TripAdvisor Rating Based on 666 reviews
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Hotel Novotel Beijing Sanyuan

Mid-scale hotel for business or family trips

Enjoy 4-star comfort at Novotel Beijing Sanyuan with the convenience of easy access to the cosmopolitan capital city. Located only 15 minutes from Beijing Capital airport by express train the hotel also is on the doorstep of Sanyuanqiao subway offering easy access to city sights. Recharge your batteries with a workout in the modern gym overlooking the mosaic pool. Your bright, contemporary room is an ideal retreat from the city bustle at Novotel

Hotel extras
  • Relaxed Chinese and international dining
  • Hot Chinese and Western breakfast buffet
  • Stylish bar with terrace for drinks, snacks
  • Choice of restaurants and shopping nearby
  • Free WiFi, ergonomic work space, satellite TV
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Airport shuttle
    • BEIJING CAPITAL (Paying)
    • BEIJING CAPITAL (Paying)
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Beijing Sanyuan

Tower 18, A5 Shuguang Xili,
Chaoyang District, Beijing
Chao Yang District
100028
BEIJING
CHINA

Tel: (+86)10/58296666
Fax: (+86)10/58667000

Check-in from 14h00
Check out up to 12h00
Access and transport
  • AIRPORT EXPRESS SHUTTLE : SANYUAN QIAO
  • SANYUAN BRIDGE : LINE 10, SANYUAN QIAO
  • SANYUANQIAO : AIRPORT EXPRESS, SANYUANQIAO
  • BEIJING CAPITAL At 20km / 12.43 miles  - Shuttle paying
  • BEIJING CAPITAL At 20km / 12.43 miles  - Shuttle paying
  • SANYUAN BRIDGE At 0.5km / 0.31 miles

GPS : 39.960766, 116.454381

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Floor
    Executive Floor

    Relax and focus. The executive room treats you like a VIP: Premier Lounge access, free breakfast, refreshment and cocktails, free high speed Internet, amenities. Maximum 2 people. Up to 2 adults and 1 child.

  • Standard Room
    Standard Room

    A spacious room with 1 King bed or 2 single beds, en suite bath or shower, sofa bed, work area, free high speed Internet access and flat screen TV with international channels. Maximum 2 people. Up to 2 adults and 1 child.

  • Superior Room
    Superior Room

    A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, sofa bed, large ergonomic work area, complimentary high speed Internet and flat screen TV with international channels. City views. Maximum 2 people. Up to 2 adults and 1 child.

  • 306 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 52 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

THE SQUARE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SQUARE Type of cuisine: International


The Square is the signature restaurant for Novotel. It features a show kitchen and buffet and always uses the finest quality ingredients. Freshly prepared breakfast, lunch and dinner is served daily.

Find out more and book
LINE 10 BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LINE 10 BAR


Line 10 lobby bar offers outdoor terrace and a stylish lounge with contemporary design. It is an ideal place to unwind with friends & associates to enjoy expresso coffee, cocktails, selection of wines as well as a wide variety of light meals.

See all our restaurants and bars

Your meetings and events

Novotel Beijing Sanyuan Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 216 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 120

Our customer reviews for Novotel Beijing Sanyuan

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 666 reviews

joshshanefreeman 2016/01/12
« Fantastic location - right in the hustle and bustle of Nanjing! »

The hotel was very pleasant with modern decor. What sets this hotel apart is a great location, right in the heart of the beauty of Nanjing Road. Hotel wifi was free and fast! I did encounter difficulties checking out using a foreign card so do be prepared and have some cash handy just in case - in the end they ended up charging my card twice by mistake, informing me that the transaction had failed when it actually went through. It was not until I showed the receptionist the transaction did they believe me.

gopalcpaul 2015/12/26
« Nearest Novotel from the airport »

30 minutes by taxi cost around USDollar 10,-- right on Metro/underground station and shopping mall. good location on airport expressway. you have direct connection to airport and down town and several sight seeing places. It's convenient once you get familiar with metro.

RFJ73 2015/09/06
« Return Visit »

I find this Hotel is very convenient while I am doing business in Beijing with the ease of access to the Airport Express and the Subway system Line 10 which connects to other Lines. Ideal for stopovers and next door is the Galleria Shopping Mall.

Thierry_Beijing 2015/07/11
« Very disappointing service level! »

I am used to stay in ACCOR Hotel as I have privilege to be a Platinium member. The location of this hotel and the standard of the room is within the usual standard but I have been very disappointed of the very poor level of service that was provided to me: - No information that I could access the 20th floor Lounge and no knowledge at the reception about opening hours, - No staff at all at the Lounge to ensure a minimum service level ...! - Very poor quality of the snacks and beverages, - No travel agent service to manage my need for train ticket purchase, - The door service personnel not willing to look for a taxi when I left early morning so I walked down to the main street ..., Very very far from the service standard I find in ACCOR Group Hotels, particularly in China!!!

2coo 2015/03/21
« Smooth »

Right from checkin through to checkout, it was a stay which went without any hiccup. Just the way I liked it. The front desk was very helpful in calling in a cab when one was wanted. The service in the restaurant is a bit slow.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear 2coo, We are certainly glad to see that everything went "smooth" as per using your word. Thank you again for choosing Novotel Beijing Sanyuan and should you schedule future trip in Beijing do not hesitate to contact us directly for assistance (h6280-sm@accor.com). Best regards, Daniel Lai Hotel Manager

CCSfok 2015/02/07
« Just convenient »

1. The location is good, it is right next to the Metro's exit and direct access to Airport Express. Best fit for business trip. 2. The room price is fair. 3. The interior design of the guest room is modern and spacious. I like it. 4. However, the interior lighting is too dim as the traditional hotel rooms. It is totally opposite to the modern hotel room style. Especially, I suppose it tends to be a hotel business purpose, guests usually work in the hotel room. 5. The hot water supply at shower room was not hot enough, just warm. I wouldn't comment comfortable. 6. The towels were thin and old. The feeling was not pleasant. 7. The most awful thing was that I met a cockroach in the hotel room. I tried to ignore it but I appeared in the sink again. I had no choice but fought with it. Oh my god! The experience was terrible.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear CCSfok, Thank you for posting your comments in relation to your most recent stay at Novotel Beijing Sanyuan. I am glad that there were some aspects of the hotels which were enjoyable and convenient, however I am disappointed of the areas which we fell short in. I can assure you that we regular replace our towels and currently reviewing the warmth of the shower. Please accept my apologies for these shortcomings. With regards to the cockroach, this surprises me as this is truly an isolated case and I have not received any feedback of similar nature over the last few months. For your peace of mind, the hotel conducts regular pest control to ensure that our hotel meets our standards. I hope that we will be able to welcome you back in the future. Best regards, Daniel Lai Hotel Manager

2014/12/01
« My second visit but not so satisfied »

Overall facilities are good. but the front desk services speed is extremely slow and unacceptable. I'm visited the front desk not less than 3 times during my stay but every single times made me waited more than 20 mins even though there are not much guests.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Madam, Sir, We sincerely apologize for the check-in/check-out speed and rest assured we will address this problem in the coming days. If you would like to share more feedback with us, do not hesitate to contact us at h6280-sm@accor.com. Best regards, Daniel Lai Hotel Manager

Janghwan B 2014/10/22
« This facility needs more staff training and education »

The location of the hotel is very convenient from/to the airport. However, more training and improvement in reception skills are required including communication in English. Not sure if they speak fluent French other than Chinese. Note: 1. If you have something to talk to a guest, please do not grab his/her shoulder from behind. 2. Be attentive to the guests standing around the reception desk. They are not furniture. 3. Do know what you are doing. Do not ask "Did you have a reservation?" even after viewing the membership card, and do not request to pay for the items already included in the initial payment. 4. Be more vigilant in personal hygiene and grooming of the staff, especially F&B areas. 5. No difference between a standard room and executive room? It should be OK as long as the executive lounge offers impressive service. However, the lounge was quite depressing. Housekeeping staff was excellent. Even though they were not able to communicate effectively they were trying to be attentive and prompt.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Janghwan B, Thank you for posting a review of your recent stay at Novotel Beijing Sanyuan and also for highlighting specific areas for improvement. We will address these one by one individually in conjunction with the departmental heads. As you may have seen from previous responses, we are continually increasing our training to bring up the level of service in the hotel with the aim of creating better guest experiences and whilst we have not yet reached our goal, we will continue to perceivere. Your comments have been noted in relation to the executive lounge and we are working now on ensuring that remains a truly VIP service. I am glad that you were able to take away some positives from your stay, namely the housekeeping department and I hope that you will give us another opportunity to demonstrate our improvement. Kind regards, Daniel Lai Hotel Manager

mbsagarwal 2014/10/03
« Good location bad service »

The rooms are small. Not value for money if smpare with Wangfujing located Novotel. breakfast choices also less. The staff at front desk and restaurant need more training to be more polite and understanding. English proficiency not commensurate to Novotel brand. a non smoking room was allotted but the 11 th floor lobby was always smelling of cigarette smoking. No shoe polishing arrangement .Toiletries cut down much. But well connected with airport. Subway is within hotel compound.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear mbsagarwal, Please accept our sincere apologies if our staff did not provide a sufficient level of courtesy during your stay. This is a point I will emphasize on during our upcoming trainings. We took note of your remark regarding breakfast and as you mentioned our sister hotel as a reference we will study their products list to see if there is any item that could eventually be added to our daily offer. I hope we will still have an opportunity to make it right during your trip in Beijing, and do not hesitate to contact me directly at h6280-gm1@accor.com to ensure proper arrangements. Best regards, Daniel Lai Hotel Manager

David R 2014/09/01
« Excellent hotel in Beijing »

This hotel had large, comfortable and immaculate rooms. The breakfast was first class and the staff were very helpful. The location is also excellent being adjacent to the subway and airport express train.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr.David R, Thank you for your very positive comments that we will share with the team and we look forward to welcome you again next time you visit Beijing! Best regards, Daniel LAI Hotel Manager

Ricky L 2014/06/17
« Very good »

Enjoy my stay, everything met my expectation, a little drama after left hotel. A gift was left behind after checked out, I informed front counter and arrange pick up later, when arrival with car waiting outside, took approx 1hr and a group of staff to solved, mangers had done all he can with good attitude, hope for improvement.

Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Ricky L., Thank you for taking the time to share your positive comments on tripadvisor.com that we will share with our team. Should you need any further assistance in the future feel free to contact us at h6280-sm@accor.com. Sincerely yours, Daniel Lai Hotel Manager

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