Hotel addressGuangzhou Baiyun Int'l Airport
How to reach the hotelGPS :N 23° 23' 25.96'' E 113° 18' 14.68''
Contact the hotel
- Tel. (+86)20/36068866
- Fax. (+86)20/36068899
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Pullman Guangzhou Baiyun Airport - hotel reviews in Guangzhou
Hotel code: 6240
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great Hotel Near Airport"
21st July 2013, Paul V, Perth
I use this hotel with my family for a one night stay before moving onto another hotel in guangzhou - arrived at 2am in the morning good checkin and good night sleep and nice breakfast in the morning - thank-youstaff very friendly
"Not quite what I expected."
17th July 2013, LillyM66, Terrigal
We stayed overnight between flights and chose the executive suite because it boasted lounge access with free snacks. We were disappointed to find that this was only during 'happy hour' which was between 6:30 and 7;30. As we only checked in at 6:30 this made everything rushed. Also not happy to find breakfast was not until 6:30 am even though the hotel is right next to the airport. We were advised to be at the airport by 5:30 am - so we missed our included breakfast and found we could not go through to boarding until 6 am! (Could have had more sleep - surely they know what hours the airport operates?) The room was well appointed and comfortable. Room service meal was quite small.View management response »
Management responseDear LillyM66 Thank you for taking the time to share your thoughts and giving us very important Feedback.With reference to your comment on the opening times and the Room service meal portion we have addressed this issue to the relevant Department and we are in process to improve in both issues to make our Guests stay more enjoyable. Thank you very much for your comment about the well appointed and comfortable room I will share with our Team. We welcome you back soon, so you can experience our great Pullman Service.Kind regardsAndreasQuality & Attitude Manager
"One of the best Airport Hotel in China"
5th July 2013, kwwan, Hong Kong
Excellence location and is just walking distance to the airport terminal. Room is clean and quiet. The service at Lounge and Restaurant is excellence. Good for traveller and is one of the airport hotel I will recommend.
"Service at the restaurant"
30th June 2013, aliukaymak, Istanbul, Turkey
Hotel restaurant used to be better in quilty and service, but I found the service guality of the staff at the restaurant has come down. The price of dining also has increased a lot which does not match the qulity of the food.View management response »
Management responseDear GuestThank you for your feedback which is very important to improve our Service Standard. Please let me mention your points about quality and service at our Restaurants. These issues are forwarded to the Departments and already settled in our Training program. We also increase our effort to expand the variety of our Restaurants Food selection. We welcome you for your next stay to see the improvements we made.Kind regardsAndreas Quality & Attitude Manager
"Excellent place to stay"
1st March 2013, damien415, Melbourne, Australia
I found the hotel to be comfortable and spacious. I also found it very convenient to the airport. The service I received was excellent. The service was prompt, the rooms were clean, and had plenty of space. I was more than happy with the amenties provided.
"Good Hotel for Night Stopover at Guangzhou"
29th November 2012, BPSchennai, Chennai
Stayed for a night at Guangzhou Pullman, though Hotel informed me they dont have twin beds room, but they said they upgraded me to a superior room for need of twin bed at no cost.The room was last one in alley, had very poor Wifi Signals.The room and hotel was good, The forex conversion was fair, except for the difficulty in explaining the tech staff in night that Air was not cooling to set temperature. Had to sleep without quilts on.The greatest plus point being at Airport, just walkable.The biggest minus being not easy to understand English staff at night, and may be not sure about Airconditioning policy or the Air was faulty to not cool the room beyond 26 degrees. Though It was cooler outside (airline announced temp of 18 degrees) , may be some heating system was running somewhere, in room was not below 26.The rooms were quiet no disturbance of airport at all
19th November 2012, AlwaysSunnyPHL, Philadelphia
The Pullman is a great place to stay if you are arriving to Guangzhou at a late hour. They will send someone to meet you at arrivals to assist with getting you and your luggage to the hotel. It is only a 5 minute walk from the arrivals area, but having the help makes navigating the airport much easier. The hotel is clean and most Westerners should find it suitable.
"Nice stay at Pullman"
15th November 2012, TilapiaGuy, Tucson, Arizona, USA
very nice facility. virtually inside the terminal and easy access to downtown from Metro station in the terminal. nice little restaurant hidden beneath the walkway over to terminal for those who insist on eating outside the hotel
"A haven in Guangzhou"
10th October 2012, Grizz_10, Melbourne
I really like this hotel. Great location at the airport and easy to get to the trade shows with the shuttle bus and then you come back to a peaceful and beautiful environment. The food is good and the rooms very comfortable.
2nd October 2012, Norman201247, Port Macquarie, Australia
Great value for money, quality accommodation, providing rooms that are well furnished and appointed with the added convenience of the location at the airport for the smart traveller. Their efficient staff are on hand at all times to handle any request.
"Couldn't fault anything"
2nd September 2012, Rotoruasandy, Rotorua
After a 14 hour flight we were met at the airport by a courteous and friendly gentleman who escorted us 5 minutes to hotel. Although 7am we were given an upgrade and checked in immediately. The room was immaculate and although overlooking the airport there was not a sound. The city is some distance but taxis are cheap and the airport has a range of eating/ shopping facilities. They are more costly than downtown but fine for a stopover. We returned to the hotel a few days later for a 'half day room' before flying out. Again we received every attention including a tray of fresh fruit along with all the facilities of an overnight stay.All the hotel staff were friendly and speaking English was not a problem.View management response »
Management responseDear Rotoruasandy, as always, we do appreciate our guests taking time to share the feedbacks & comments, and we like to thank for your constant support on Pullman Guangzhou Baiyun Airport. We are looking forward to seeing you again and wish you more time to enjoy the unique Pullman experience 'Check in - Chill out'! Hotel Management Team at Pullman Guangzhou Baiyun Airport
"Nice hotel in Guangzhou"
6th August 2012, hong kong
This hotel provided a very good services, especially the front desk staff. Helpful & efficiency.My room is clean & comfort. The decoration are simple & modernistic. Hotel location next to the airport, It's a convenience to someone who needs to stop-over or transfer airlines. It should take 40 minutes to down town by car.View management response »
Management responseDear guest, thank you very much for choosing Pullman Guangzhou Baiyun Airport and sharing your previous experience. We are delighted to learn that you are satisfied with hotel service, facilities and location. We sincerely look forward to serving you in the near future. Hotel Management Team at Pullman Guangzhou Baiyun Airport
"Transit a step away from the airport"
27th July 2012, VirginiaVDM, Perth, Australia
I stayed at the hotel because I had a 15 hour wait between flight with my children. Very clean, comfortable beds, nice bathroom and friendly staff who speak English well. NOTE: You need to organise a visa before leaving your home country in order to leave the airport and go across the road to the hotel. I would definitely stay there again. Thank youView management response »
Management responseDear VirginiaVDM, thank you so much for taking time to share your experience on your last stay in Pullman Guangzhou Baiyun Airport. Hotel Ideally located in the heart of the Guangzhou Baiyun International Airport, it is only a 3-minute walk away from the Departure Hall. We look forward to welcoming you back in a near future. Hotel Management Team at Pullman Guangzhou Baiyun Airport
"Nice transit back to Singapore"
26th July 2012, ornellalichon, Singapore, Singapore
The Welcome Manager at the hotel welcome us when we arrived and has facilitated all the process for our check in and had guided us to our room. Great job!The buffet breakfast offered a wide selection of choice, from local to international.View management response »
Management responseDear ornellalichon, many thanks to you for choosing Pullman Guangzhou Baiyun Airport. We are glad to know that you have been overall impressed by the F&B and friendliness of our colleague. We are sincerely looking forward to seeing you again and wish you more time to enjoy the unique Pullman experience 'Check in - Chill out'. Hotel Management Team at Pullman Guangzhou Baiyun Airport
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.