Hotel - Pullman Guangzhou Baiyun Airport
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Pullman Hotel

Pullman Guangzhou Baiyun Airport hotel

No.1 Konggang Jiudian Road  Baiyun International Airport  Guangdong Province 
510470 GUANGZHOU
CHINA

1,463 reviews
TripAdvisor Rating Based on 1,463 reviews
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Hotel Pullman Guangzhou Baiyun Airport

Hotels combining lifestyle and design, for business and leisure

Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars.

Pullman Guangzhou Baiyun Airport is a 30-second walk away from Airport's Departure Hall, and it's only about a 30-minute metro ride to the city center hotspots like TEEMALL, Taikoo Hui, Canton Fair Complex, Canton Tower and Chimelong Park.

Hotel extras
  • 16,145 sq.ft. (1500 m²) Grand Ballroom
  • 15-second walk to Departure Hall Gate 12
  • Enjoy unlimited WIFI and soundproof window
  • The only 5-star international hotel in the airport
  • 3-minute walk to metro station and 30-minute metro ride to city center
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor tennis court
  • Other sports activities
    • Basketball facilities (Paying)
    • Billiards/Snooker (Paying)

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snacks

Business services

  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Guangzhou Baiyun Airport

No.1 Konggang Jiudian Road
Baiyun International Airport
Guangdong Province
510470
GUANGZHOU
CHINA

Tel: (+86)20/36068866
Fax: (+86)20/36068899

Check-in from 14h00
Check out up to 12h00
Access and transport
  • Airport Express : Arrivals A and B
  • GUANGZHOU METRO : 3, AIRPORT SOUTH
  • BAIYUN INTL AIRPORT At 0.1km / 0.06 miles
  • AIRPORT SOUTH At 0.3km / 0.19 miles
  • Guangzhou East Rail At 40km / 24.86 miles

GPS : 23.388841, 113.303825

Our rooms

Relax in space and style. Rooms at this magnificent Baiyun Airport hotel feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

  • SUPERIOR ROOM, 1 King Size Bed, Courtyard View
    SUPERIOR ROOM, 1 King Size Bed, Courtyard View

    Blending contemporary style with traditional decoration, this classy 32 m² room features courtyard views, unlimited WiFi and a satellite LCD TV, in-room yoga mat and potable water system.

  • SUPERIOR ROOM, 2 Single Size Beds, Courtyard View
    SUPERIOR ROOM, 2 Single Size Beds, Courtyard View

    Blending contemporary style with traditional decoration, this classy 32 m² room features courtyard views, unlimited WiFi and a satellite LCD TV, in-room yoga mat and potable water system.

  • DELUXE ROOM, 1 King Size Bed, Airport View
    DELUXE ROOM, 1 King Size Bed, Airport View

    This 35 m² gorgeous Deluxe Room treats guests to plenty of extra space and offers all the features of airport views, an iPod docking station and modern bathroom with separate bath and walk-in rain shower.

  • DELUXE ROOM, 2 Single Size Beds, Airport View
    DELUXE ROOM, 2 Single Size Beds, Airport View

    This 35 m² gorgeous Deluxe Room treats guests to plenty of extra space and offers all the features of airport views, an iPod docking station and modern bathroom with separate bath and walk-in rain shower.

  • DELUXE SUITE, 1 King Size Bed, Airport View
    DELUXE SUITE, 1 King Size Bed, Airport View

    A stay in this 66 m² Deluxe Suite is the ultimate accommodation experience. Beautiful and spacious, it offers a separate lounge and bathroom, LCD TV, DVD player, iPod docking station, unlimited WiFi and Pullman Bed.

  • EXECUTIVE ROOM, Executive Lounge Access, 1 King Size Bed, Airport View
    EXECUTIVE ROOM, Executive Lounge Access, 1 King Size Bed, Airport View

    This 42 m² impressive Executive Room offers a plush Pullman Bed, unlimited WiFi and iPod docking station, along with the benefit of the use of the Executive Lounge for breakfast, happy hour and personalized check in and out.

  • EXECUTIVE ROOM, Executive Lounge Access, 2 Single Size Beds, Airport View
    EXECUTIVE ROOM, Executive Lounge Access, 2 Single Size Beds, Airport View

    This 42 m² impressive Executive Room offers a plush Pullman Bed, unlimited WiFi and iPod docking station, along with the benefit of the use of the Executive Lounge for breakfast, happy hour and personalized check in and out.

  • 578 rooms
  • 322 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Air conditionning with individual remote
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Phone with 2 handsets in room
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

TIAN YUAN CHINESE RESTAURANT Restaurant
Lunch 11:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TIAN YUAN CHINESE RESTAURANT Type of cuisine: Regional


The restaurant serves a wide selection of classic Cantonese cuisine & creative Dongbei cuisine and has 18 variously sized VIP rooms for any kind of event

RIN TEPPANYAKI Restaurant
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RIN TEPPANYAKI Type of cuisine: Japanese


New promotional Teppanyaki set menus will capture you with delicious flavours.

U8 ACTION CUISINE Restaurant
Lunch 11:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

U8 ACTION CUISINE Type of cuisine: International


An all-day dining restaurant serving a sumptuous buffet as well as an international a la carte menu.

See all our restaurants
SOCIETE LOUNGE & BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SOCIETE LOUNGE & BAR


A relaxing place for unwinding or business chats, serving a variety of beverages and snacks.

See all our restaurants and bars

Your meetings and events

Pullman Guangzhou Baiyun Airport Meeting Room

Our meeting rooms


  • Number of meeting rooms: 20
  • Maximum size: 1,500 m2
  • Maximum capacity: 1,200
  • Maximum banquet capacity: 170

Our customer reviews for Pullman Guangzhou Baiyun Airport

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,463 reviews

801odonnelld 2016/11/25
« Always a Pleasure »

Always a pleasure to stay at the Pullman. Hotel is great for airport arrivals/departures, and also a useful hub for Guangzhou area business travel. Mr. Oscar is a most welcoming host, and the new executive wing is a great addition to an already stylish property.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear 801odonnelld Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. It is always a pleasure to welcome loyal guests to our Pullman Hotel. As you mention we have our new Executive Wing which we are all very proud of and all our Guests are very satisfied. All our Guests rooms are spacious and elegant together with top quality amenities from C.O. Bigelow which is well-known around the world and loved by our guest. Your right we are just conveniently located only 3 minutes by walk from the Airport Exit 12-13 and please use our golf buggy which helps you with your luggage. Thank you for recommending our Pullman Hotel and please have a great Christmas time. sincerely Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = reservation@pullmanguangzhou.com “PULLMAN FEEL WELCOME”

angeloN142CA 2016/11/04
« average »

every time I stay at this hotel I have problems,This stay at the check-out they asked me to pay for the room after I've paid in advance,I lost 15 minutes to explain, if I happen to reside at the lighthouse for the position.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear angeloN142CA Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Thank you for your Loyalty and your trust in our Pullman hotel. For your next arrival we will defiantly make sure that we act more professional and don’t let you wait so long for your check out. Please give opportunity to improve so when you come back everything will be fine as we already update your profile to make it easier for your next arrival. Thank you for your review and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = reservation@pullmanguangzhou.com “PULLMAN FEEL WELCOME”

Jaysonyuang 2016/06/16
« 3 day Business Trip »

I had a pleasant stay and experience during the duration of my stay, the hotel staff were all very professional and very courteous, the Subway can take you to almost any destination with-in Guangzhou. The convenience of just walking to and from the Airport is by far the best i have experienced as a traveller, no rush no pressure, would definitely stay here again on my next trip.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Mabuhay! Dear Jaysonyuang Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We are very proud of your comment and happy that you share your review with all other Trip Advisor visitors. At Pullman we work as Team and we want to continue to be very professional and very attentive to all our guests from all over the world. You exactly right our Location is very convenient just walking distance to and from the Airport, no rush no pressure. Thank you very much for highly recommending our Pullman Hotel and that you definitely stay here again on your next trip. Please feel welcome back soon tour nice Pullman Guangzhou Baiyun Airport Hotel. maraming salamat! Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = reservation@pullmanguangzhou.com “PULLMAN FEEL WELCOME”

ripponyusuf 2016/05/04
« Pullman Hotel stay for one night »

I stay in Pullman hotel whenever I am travelling through Guangzhou. It is conveniently located next to the airport. This is a top class hotel and my 1st choice in Guangzhou. But this time I found bed sheet is smelly and bit unclean. Also had problem with Toilet. This was first time I faced this sort negative expeirence. But other than this issue, everything else was fine. I hope managment pays attention to the cleanliness of the room attire.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear ripponyusuf Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We all very much appreciate your loyalty to our PULLMAN Hotel. Your aright our location is just perfect ,it takes you only 3 minutes by walk from the airport Exit 12-13 and if you like you can choose our comfortable buggy. We already shared your Incident with our relevant Departments and make sure this will not happen again. Thank you again for your Loyalty and for giving us the opportunity to improve in above matters. Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = reservation@pullmanguangzhou.com “PULLMAN FEEL WELCOME”

famingc 2016/03/07
« Cockroach in the bathroom and dead bugs on the bedsheet »

My family and I checked in this hotel at around midnight because of our flight schedule. When we first arrived the room, the interior of the room and bathroom looks very nice. However, I found some dead bugs on the bedsheet even though the front desk staff told me that the bedsheet was already changed. My child and my wife and I were very tired so we did not bother to call front desk for a new clean bedsheet. Fortunately, we have brought our sleeping bags. My wife found a live cockroach in the bathroom in the early morning. Wow.. I am speechless about the cleanliness of this '5-Stars hotel'.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear famingc Thank you for your comment about our nice Pullman Guangzhou Baiyun Airport Hotel. First of all I apologize for your incident happen which is absolutely unexaptable. We already investigate this Issue which relevant Department to find out how this could happen. You can be assure that we will take Action to make sure this is not happen again. Please gives the opportunity to improve in this matter and we really looking forward to see you again so you can see by yourself the improvement. Thank you again for your comment and welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “PULLMAN FEEL WELCOME"

limgeoklian 2016/01/19
« Unfriendly hotel »

On my booking, I asked for an airport pickup but no representative waiting at airport. Then I exit the main hall, saw a hotel car park at the roadside and I told driver I’m going to Pullman. However, hotel driver refused to let me in and saying car is reserved for airlines staff only. Then, I call hotel and finally I get in to hotel car. Upon checking in, I told front office about this incident. Front office said it is not a Front Desk problem and asking me check with Concierge. After that, I went to Concierge and concierge staff said it is a reservation department providing them an airport pickup information but unsure why my pickup is missing. Concierge advice me to call reservation. Again, I called reservation department and the answer given is “I don’t know”. Bad experience, and it seems that hotel is not appreciate for a guest feedback.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear limgeoklian Thank you for comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Please be assure that your incident is already shared with relevant Departments and we will take Action to avoid similar case happen again. It is always our first priority to celebrate excellent Pullman Service and to make sure all our guests enjoy there stay. Please give us the opportunity to improve our Service and I like to Welcome you in person for your next arrival. Sincerely Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “We make things happen”

wakko75 2015/11/01
« usual stay »

Usual stay, love the convenience to the airport especially since it is just a short walk to the terminal. Only wish the price was cheaper and that breakfast could be earlier. Apart from that no issues faced.

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear wakko75 Thank you for your comment about our nice Pullman Guangzhou Baiyun Airport Hotel. All Trip Advisor visitors read your review and make the right choice to experience our great Service and Product. Your right we are just conveniently located only 3 minutes by walk from Gate 13 Airport entrance straight to our Pullman Hotel. Right now we are preparing earlier times for our Breakfast to give your more time when you have a early flight. Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “We make things happen”

josefinos 2015/10/17
« Fantastic stay »

Our pleasant was fantastic! The room and service were excellent. The staff are friendly and very efficient When a simple mistake happened during check-in, Blaze promised to upgrade my room in next visit with free spa treatment and even gave me a RMB100 dining voucher. Keep up the very pleasant Pullman experience!

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear josefinos Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We really taking care of all our Guest Rooms to make sure they are clean and equipped with all amenities. The distance from the Airport is just perfect from Gate 13 only 3 minutes by walk to our Pullman Hotel. Our Hotel team is well trained to pay attention to details and be efficient in speaking good English. I will share your comment with our Team especially with our Welcomer Blaze which is doing a great job. Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. We will keep up our Pullman Service to make our Guest stay very pleasant. Sincerely Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “We make things happen”

qliu2015 2015/09/09
« The service is excellent »

The room is nice and clean, the staff is very helpful, the internet access is very easy and thorough, this is the only place I know in China so far that I can access facebook, google map, youtube in China. Very impressive!

Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear qliu2015 Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Our Pullman Hotel is famous for their convenient distance to the Airport and for Travel transfer. We have many Guests from beautiful New Zealand which enjoy their stay at our Hotel. Thank you for your compliment “The Guest rooms are nice and clean, the staff is very helpful, the internet access is very easy with our free WIFI. Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “We make things happen”

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