Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 876 reviews

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Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
Novotel Hong Kong Citygate - Image 3
Novotel Hong Kong Citygate - Image 4
51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  876 reviews

TripAdvisor Rating  4.5/5  5,282 reviews

Very good location, big room

Customer review rating 4.0/5

K. Families - Confirmed reviews ALL

Fast check in and out. Have free shuttle to airport with the very helpful staff

Dear K., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Excellent location with beautiful room & view.

Customer review rating 5.0/5

Catharine Solo - Confirmed reviews ALL

As a solo traveller finding this was the perfect location. Extremely easy to get to from the airport, and free shuttle back to the airport. Connected to the Citygate outlets, you have everything at your fingertips. Direct access to metro so getting to meeting points for day trips was a breeze!! Room was fully equipped with all essentials, extremely clean and beautiful view. More than happy with this stay. This will definitely be the hotel I stay at next time I go to Hong Kong.

Good location, Well renovated

Customer review rating 4.5/5

Paopanga A. Families - Confirmed reviews ALL

I love its proximity to HKG airport provided with free shuttle van service every 20 minutes. I personally experienced some issues on key card accessing the room but hotel staff promptly resolved the problem by offering the upgraded room which I felt very satisfied.

Dear Paopanga, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Good but aged

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Large room for HKG standard but layout of room is outdated. fridge in the middle of room, toilet no light switch and no electricity socket next to bed etcetera.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Citygate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Ng Director of Front Office

Complimentary shuttle service to/form the airport 6 a.m. -11:40 p.m. every 20 min

Customer review rating 4.5/5

Tippawanphuket Couples - Confirmed reviews ALL

Good shuttle bus. Normal breakfast menu.

Dear Tippawan Phuket, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

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Other web-users rate our hotel

  • 2,155 reviews 9.6/10 Location
  • 1,630 reviews 6.8/10 Room
  • 1,705 reviews 8.7/10 Service
  • 26 reviews 8.8/10 WiFi
  • 591 reviews 5.6/10 Vibe
  • 561 reviews 7.6/10 Cleanliness
  • 513 reviews 8.5/10 Food
  • 351 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.