Hotel - Mercure Dunedin Leisure Lodge
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Mercure Hotel

Mercure Dunedin Leisure Lodge

30 Duke Street  North Dunedin 
9016  DUNEDIN
NEW ZEALAND

631 reviews
TripAdvisor Rating Based on 631 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • DUNEDIN AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Services and practical information

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • DUNEDIN AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different categories available.Superior Twin , Superior King

  • 76 rooms
  • 76 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Dunedin Leisure Lodge

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 631 reviews

robgY2432IH 2017/02/26
« Nice spot next to Botanical Gardens and close proximity to Otago Uni »

Friendly staff and very helpful, good parking, nice grounds to sit under the trees and relax with a drink. Rooms have balcony's. Older property but well kept and bathroom nice and modern / renovated. I was there during 30'C heatwave (rare) and no air cond (have heaters but no cooling). Staff supplied fans and room quickly cooled down. Would stay again...

DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to review our hotel. We would be delighted to be of service to you again in the near future.

Chris D 2016/12/15
« Quiet, Restful Hotel Close to Botanic Gardens »

We have stayed here a number of times . The rooms are spacious and quiet, the central courtyard with flower beds and trees is always refreshing. The staff are very helpful and the restaurant is good. The Botanic Gardens are across the road, the University close by and central Dunedin ten minutes walk. Altogether a delightful spot

MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks from our team for your delightful review of our hotel, facilities and staff. Your comments will serve as encouragement as we continue to strive for improvement to the guest experience. Many thanks and we hope to be of service to you again in the New Year.

MikeS23_12 2016/11/11
« Not staying here again »

Damp carpet in hall smelled strongly of mold & damp & room smelt damp. Had to open window/door to l den smell while we were in it. Dated & tired decor. Thin walls. We could hear conversation & then snoring of visitor in adjacent room! Worst Accor hotel ever stayed at and ridiculously overpriced for such poor amenities. Thankfully we only had one night booked. Would never stay at this property again. Feel property is falsely portrayed on website.

MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thank you for taking the time to describe your experience at our hotel. Naturally, we are disappointed for you that you felt facilities were less than you expected and this distracted from the enjoyment of your stay. Had you raised any issues with our Reception team during your stay, they would have done their utmost to assist you and in this case, move you to another room if required. For readers, if you find an issue with any of our facilities, please let our 24/7 Reception team know. They are there to assist and it is the intention of our entire team to provide you with the best possible experience during your stay.

Maree M 2016/10/28
« Beautiful Dunedin »

An overnight stop in Dunedin proved more than just that. The town had some beautiful architectural gems. The railway station is amazing. I took heaps of photos. Ulverston House built in 1906 by a very wealthy family using an architect and much of the building materials from England. They then filled it with beautiful treasures from their travels. Therir daughter left it to the town as was. A guided tour is a must. Our hotel room was OK. We could exit the room to a beautiful garden which was a definite plus. We ate at a great American type eatery nearby called Filadelfio's Pizza and Pool. Great decor.

MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to post a review of Dunedin.

joanneo503 2016/05/18
« Weekend in Dunedin »

We where in Dunedin for my daughters graduation. Left it a little late to book accommodation, but luckily we where able to get into the Mercure. I certainly would stay again. The room was clean, bed very comfy and staff friendly.

MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Many thanks for taking the time to review our hotel. We are delighted that our contribution to the graduation festivities was up to scratch and hope to be of service to you again in the near future. Thanks for the feedback.

Rochelle1970 2016/04/28
« Good start but poor finish. »

Upon arrival we were greeted in a friendly manner. We were over an hour early so our room was not ready which was no problem at all. We checked in anyway and left to return later in the afternoon. On return we picked up the key and put our things in the room. Still good so far. We went out with my daughter and her partner for a belated 21st dinner. After an enjoyable evening we stopped by on our way back to pick up some things from our room. Hmmmm seems that we had to park in almost the furthest park from our room. The reason, lets see there were 3 trailers taking up parks, what the heck !!!! Surely they belonged to other guests but why were they not asked to put them in parks at the rear? Foolishly we ventured out again and dropped my daughter and partner home. Back again and wouldn't you know it this time we were in the absolute last park a long way from our room. On our walk through the carpark we noticed two cars parking in the middle of parks. Maybe to avoid damage from others parking too close. I pointed this out to the person on the desk and mentioned the trailers too. They took the information on board but perhaps contacting the guests (you have there plate numbers linked to their rooms) and asking them to park reasonably would have been a better option. Never mind off to bed...Mattress was unsleepable. Huge rolloff to either side. So after a night of tossing and turning the noise of 3am showering and giant thumping footsteps didn't wake me because I had hardly managed to sleep. Checked out the next morning. Maybe should have taken the time to mention all the issues or maybe called the front desk after trying to sleep for a few hours, but we didn't , our mistake. Still mattress should have been replaced long ago and noise from other guests should have been dealt with, it was loud enough to hear from reception easily. Last time staying....ever. On a happy note the price was very good...but for a reason I now believe

MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Please accept our apology your stay was not enjoyable as it could have been. Had you let our reception staff know you were having issues during the night (someone is in attendance 24 hours a day), they would have gladly assisted you where possible or even transferred you to another room if that would have helped. This applies to any hotel you stay in - tell us while in house if you have an issue and give us the opportunity to remedy it as we genuinely want you to enjoy your stay. Regarding parking, it is free and on a first come, first served basis. We are one of the few hotels in Dunedin that provide free parking and there is no designated parking relating to guest rooms. A walk from any part of our car park to a guest room is a maximum of 2 minutes. We thank you for taking the time to give us your feedback.

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