Hotel - Novotel Marrakech Hivernage
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Novotel Hotel

Novotel Marrakech Hivernage hotel

Rue Haroun Errachid  Quartier de l'hivernage 
40020 MARRAKESH
MOROCCO

1,204 reviews
TripAdvisor Rating Based on 1,204 reviews
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Select your dates 518.00 MAD

Hotel Novotel Marrakech Hivernage

Mid-scale hotel for business or family trips

Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.

Close to the airport, the Novotel Suites Marrakech is easily accessible. The air-conditioned suites and various amenities such as a gym, business area, WiFi and boutique make this hotel a perfect base for a business trip or a long weekend in Marrakech. Close to the airport, the Novotel Suites Marrakech is easily accessible. The air-conditioned suites and various amenities such as a gym, business area, WiFi and boutique make this hotel a perfect base for a business trip or a long weekend in Marrakech.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Airport shuttle
    • CASABLANCA (Paying)
    • MARRAKECH MENARA (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Marrakech Hivernage

Rue Haroun Errachid
Quartier de l'hivernage
40020
MARRAKESH
MOROCCO

Tel: (+212)0525072531
Fax: (+212)524424541

Check-in from 14h00
Check out up to 12h00
Access and transport
  • ALSA CITY : 1 à 76
  • CASABLANCA At 250km / 155.36 miles  - Shuttle paying
  • MARRAKECH MENARA At 5km / 3.11 miles  - Shuttle paying
  • MARRAKECH GARE At 1.5km / 0.93 miles

GPS : 31.622722, -8.002278

Our restaurants and bars

BAZZ'ART Restaurant
Lunch 07:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAZZ'ART Type of cuisine: Brasserie


Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

Find out more and book
COMPTOIR NOMADE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COMPTOIR NOMADE


Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

BAZZ'ART LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAZZ'ART LOUNGE BAR


While Marrakech starts vibring, BAZZ'ART LOUNGE BAR is the perfect place to share drinks and tapas. Come and discover our cocktail creations specially designed for you.

See all our bars
See all our restaurants and bars

Our customer reviews for Novotel Marrakech Hivernage

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,204 reviews

ZH1222 2016/10/05
« Resort Hotel in the city »

this resort hotel located in a nice location of the city. Ambience of the coffee shop is nice,. presentation of breakfast buffet is interested, however suggest for menu variation. Bed room is clean with microwave, but toiletries and tea/coffee facilities wwre in-sufficient for double occupation. TV in the room has no sound, despite reported to the front office

jjmfour4 2015/11/08
« Dissapointing stay »

The room was facing road side. First of all we can not open the Balcony door it was stucked. At night noise of car and motobike because window is not closing proper so the room is noisy. If you enter 2nd floor lots of stains at the floor emty dishes in the Corners poor housekeeping. Room was Change to inside with "pool view" was a bit less noisy. Breakfeast first morning very Little choise just some bread cheese no fruits or vegetables. Next morning a Little bit more choise. Compared with other Novotel it was the worst Novotel I saw the past 5 Years.

Alaa S, General Manager at Novotel Suites Marrakech, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

S75001 2015/10/05
« Terrible service »

The staff at front desk is unbelievably rude. Attitude was extremely bad and unwelcoming. He claimed I missed some info on passport and demanded me to go back to airport, how ridiculous! Will never stay again.

Anisia85 2015/09/22
« Avoid. Bad service - full stop »

My stay in this hotel was bad from the get go to the end. Upon arrival at the hotel the front desk staff were chatting amongst themselves while I was completing check in with one staff member. I am an Accor Silver member with my preferences saved in the system as well as entitled to a complimentary drink. I asked the guy checking us in if my room preferences were maintained as well as my reservation which asked for two single beds. The guy proceeded to tell me that the hotel was full and that I had not asked for anything. He was defensive and argumentative when there was no reason to. All he had to do was check the system but after a few minutes I gave up and just asked to have the sofa bed made up rather than give me my requested two single bed room to avoid further headaches. The bed was not made to standards and a few parts in the bathroom were falling apart - it is a four star hotel after all. The pool boy did not come with a fresh towel and after ten minutes of waiting on the badly chosen black deck chairs which burn as it was 34 degrees, I got up and asked for a towel. I was not allowed a second as there are only 40 in total and the hotel had many guests. We had to ask the front desk to make up the sofa bed and when I went down to ask for the complimentary drinks the new guy at the front desk was quick to see me off. I soon understood why. He was in a hurry to sit by the tv showing the football game. If you're long for an authentic place to stay (which I had for three nights previously) then avoid this place as it's close to the clubs and people come to party. The flower pot was underdone over the carpet the following morning and we heard our rowdy neighbours early into the morning hours.

Robin W 2015/02/17
« great value, great location »

The staff were all very helpful and friendly. Room was clean, well maintained, good size, and very quiet. The hotel is very well located, in between the old and new town. The pool and leisure area was a nice place to spend time.

Joe-Paris-100000 2015/01/19
« Average Hotel inMarrakesh »

Room was spacious. Bathroom fittings were a little dated. Breakfast was very poor and understaffed, with security gaurds helping clear tables. Tables were insufficient and so low that eating there was very uncomfortable. Reception staff were helpful.

Uzma C 2014/10/31
« Average hotel with good location »

Great helpful reception staff. Room basic. Not happy that family room was one double bed a Trunch single bed and a child sofa bed. Because the frame washard and my child kept hurting their head i had to put mattress on floor. Pool was good. Average size. Breakfast average. Same every daybut clean and pplentiful. No restaurant at hotel and restaurants bout 20 minutes away but a few cafés and restaurants nearby. Cleaners needed reminding to replace tea and cups. Always cleaned late so we always had to wait for clean towels. Location very central so 20 minutes safe walk to jemaa al fna and 30 mins safe walk to McDonalds and high street shops and up market area.

lopezrueda 2014/08/11
« desastre »

It really hurts Novotel name. Breakfast absolutly a disaster!! No food ,no tables ,no silveware. Offer parking that is for less than 10 cars.No parking. everything dirty. Reception W/O air conditioned. etc etc...

Tay H 2014/02/09
« very pleasant »

Nice location In a top area in Marrakesh, clean,pleasant and quite room, the staff was very helpful and polite in every time we ask something, divert breakfast for every one taste. Overall enjoyed our stay high standard.

Tom D 2014/01/04
« A Very ordinary hotel »

The Novotel Marrakech is a very ordinary hotel with no character. It could be in any town in Europe, and has no Moroccan flavour or friendliness. A bit of a disappointment, however the rooms were clean

ChileanTraveler2013 2013/11/19
« Unfriendly Staff »

It is convenient for the night, without much comfort or good care. Located in a nice and safe inside Marrakech, is reached by walking over the Medina, nearby restaurants have a good breakfast and nice pool. Staff is not very friendly, did not care about giving good service. Incredible that being the laundry bag in the room are not able to take it, the guest must bring it to reception and take longer than 24 hours to perform the service.

calmaggi 2013/09/18
« Marrakech »

The staff were very accommodating of our needs. Rooms are basic but comfortable and clean. Breakfast was a little disappointing and would have liked to have the option of lunch but over all am very happy.

Sue338 2013/08/11
« Very Good Hotel in an excellent location »

We stayed here for 9 nights and found the room a good size for our family of 4. The kids had their own single beds which was a bonus. The location of the hotel meant that it was only approx. 15 minutes walk to the Square and Souks in one direction and the same in the other direction for the New Town but it was nice and quiet from all the hustle and bustle. Great pool and plenty of sun loungers.

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