Novotel Ha Long Bay hotel

• Ramp access
• Wheelchair access
• Reduced mobility facilities
• Bathroom doors 32 inches wide
• Comply w/ Americ. Disability Act
• Accessible bathroom

• Well-lit parking
• Number of car spaces: 32
• Bus/coach parking area
• Private indoor parking
• Private outdoor parking
• Private enclosed outdoor parking

Swimming pool

• Outdoor unheated pool

Tennis court

• Clay tennis court³
• Hard tennis court³
• Outdoor tennis court³

Beach and water sports

• Kayaking³
• Jet skiing³
• Parasailing
• Water skiing³
• Boat excursions³
• Sailing facilities³
• Wind surfing facilities³

Other sports activities

• Badminton
• Billiards/Snooker³

Tourism

• Excursions
• Tourist information desk

Kids club

• Babysitting on request²

Child facilities

• Connecting rooms available

Multimedia access

• Wi-Fi at the hotel
• WIFI Wireless Internet access²

Business Services in hotel

• Porter
• Fax machine
• Internet connectivity
• Copy/print service available
• Secretarial service (typing)
• Self service business centre
• Translating/interpreting service
• Business center with support staff
• Free fax to local numbers²
• Free local telephone calls²

Facilities

• Concierge
• Computer hire facilities
• Currency exchange

Catering

• Coffee/tea making facilities

Laundry

• Dry cleaning / Ironing

Shopping

• Florist³
• Art gallery³
• Beauty salon³
• Delicatessen
• Hairdressing salon³
• Gift shop/newspaper shop

Entertainment

• Casino³

• Dry standpipe
• Sprinkler in room
• Fire safety system
• Dead bolt in rooms
• Park with sand pit
• Audible smoke alarms
• 24 hour security staff
• CO detection in car park
• Annual safety inspections
• Break glass emergency phone
• Keycard-operated door locks
• Video camera at bldg entrance
• Video surveillance in hallways
• Auto. doors can be forced open
• Emerg. lighting at emerg. exits
• Complies w. Htl Safety Act 1990
• Loudspeaker system
• Exterior video suveillance
• Emergency electric generator
• Visual alarm for common areas
• Security peephole
• Smoke alarm in room
• Emergency info in rooms
• Smoke alarm in public areas
• Meets Accor staff safety stds
• Compliant national safety regs
• Compliant with Accor safety stds