Novotel Ha Long Bay hotel
160 Ha Long road, Bai Chay ward
Ha Long city, Quang Ninh
200000 HA LONG CITY
160 Ha Long road, Bai Chay ward
Ha Long city, Quang Ninh
200000 HA LONG CITY
Prepare to be mesmerized by stunning panoramic views over the famous Ha Long Bay at the 4-star Novotel Ha Long Bay hotel. Sleek contemporary design with a distinctly Asian touch sets the scene for your business meetings, family holidays or romantic breaks. Take in the vista as you relax in the best outdoor pool in town or dine on tasty international and Vietnamese fare here at Novotel.
The hotel boasts a prime location close to major attractions, shopping malls and direct access to Bai Chay beach. It's only 3 minutes by car to the main boat station for a day cruise to explore the Fighting Cock rocks, Fish villages, Thien Cung grotto (Heavenly Palace Grotto), Sung Sot cave (Surprise cave) and numerous islets in Ha Long Bay. Local restaurants and bars are also nearby.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 20.951973, 107.041898
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
A spacious room with 1 King bed or 2 single beds, en suite bath or shower, all the usual facilities and offers modern interiors and great balcony views. No rollaway. Maximum 2 people. Up to 2 adults and 1 child.
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, ergonomic comfort and high-end facilities. Enjoy a stunning bay views from your room. Most with balcony. No rollaway. Maximum 2 people. Up to 2 adults and 1 child.
This room welcomes you as a VIP with everything you need for a truly comfortable stay: comfortable and extremely spacious room with a balcony, lounge area and magnificent views over the mountain or Ha Long Bay. No rollaway. Up to 2 adults and 1 child.
The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines.
The Lobby Lounge Bar is the perfect venue to have a quiet drink with friends, a casual meeting or to simply admire the magnificent sunset over World Heritage listed Ha Long bay. Daily live music features from 6 p.m.
Enjoy a dip in the pool before sipping on a cool cocktail, beer, juice or shake from The Pool Bar. Located poolside, the bar also serves a range of specially flavoured teas, coffees, soft drinks and fruit cocktails.
Reviews collected from customers who booked on AccorHotels.com
Ha Long Bay Area is about 4 hour drive from Hanoi Old Quarter area. It is developing quite fast, and well. Novotel Ha Long Bay hotel is very well located, a few hundred meters from the sea, and a small beach. The rooms are excellent with good toilets. The restaurants are excellent serving superb sea food, including Sea Bass and Salmon. Crab festival on Saturdays is a must to event, and well priced at about USD30 $. The staff is very courteous and helpful. Language is a constraint all over Vietnam. Novotel Ha Long Bay has a beautiful Swimming Pool alongside the Restraunt. Day time weather is hot and humid. Sea facing Rooms on high floors are preferable, although the opposite side hill facing rooms also are nice. An enjoyable experience.
Dear vikram280, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, For and on behalf of the management, Novotel Halong Bay
Spacious and clean room with a great view of Ha Long bay. Staff was accommodating. The buffet breakfast had a good range of choices. We were very impressed with the spa! There's some construction across the road with a bit of noise throughout the night.
Dear Voyages_and_Wingspan Thank you for your feedback from your recent stay with us. We are delighted to read that you have truly enjoyed your day at our restaurant and the room and were satisfied with the overall provided services from our staffs. I will pass on your kind words to our teams which will serve as an encouragement to all of them to keep on providing high standard of services to all of our guests. We hope to have a chance to accommodate you in the future. Regards
The above property sits on an excellent location overseeing the HaLong Bay. Service staff are excellent and I have a wonderful two days stay in Dec 14. A must stay when you are in HaLong. A excellent place for family vacation with interconnecting rooms.
Dear NBH168 Thank you for your feedback from your recent stay with us. It is very happy that you had a great stay experience with us and thank you for your endorsement and for mentioning you would recommend Novotel ha Long Bay. I am glad to hear that our quality of service met your expectation. Thank you for your kind feedback and we are looking forward to welcoming you back soon. Regards
Located in the center, room was very nice, service is good than expected Just small matter that when I arrived, hotel is fully booked therefore, there is no space for breakfast, but your staff has cleared table very quickly, then, I haven't waited for long time.
Dear Thuy N Thank you for sharing your stay experience with us on Trip advisor. We are happy to hear that you were satisfied with the room and the service from our staffs. Kindly rest assured that your compliment on quick action of restaurant staffs have gladly been shared with the team and we do look forward to welcoming you again. Regards
Very good location, executive room was very nice and spacious but they should have fixed the bath tub before we want to use it - this is why the service only rated 3. The food was cheap (when using Accor card) but the quality was also average!
Dear Yen N Thank you for choosing Novotel Ha Long Bay as your accommodation in Ha Long Bay. As you mentioned in the comment about Accor card, our loyalty guests are able to get different benefit depends on member status like you experienced. If you had any inconvenience while using bathtub, please accept my apology. Your comment will be shared with Engineering Department to enhance the maintenance for all of our guests. Thank you and we are looking forward to seeing you again soon. Regards
We spent 2 nights at the near-new, modern Ha Long Novotel as a sensible alternative to either the hectic one-day trips from Hanoi or the rather expensive overnight cruises that really do not visit any more places than would a day trip. Rooms have balconies with expansive views of Ha Long Bay & it is worth paying a little extra for the high levels. The hotel arranged a private cruise on Ha Long Bay which worked smoothly.
Dear John D Thank you for sharing your stay experience with us on Trip Advisor. I am glad to hear that your stay was enjoyable with the view from the room and satisfied with the day cruise which arranged from us. Your kind feedback will be shared with the teams that will serve as an encouragement to all of our staff as we strive to continuously maintain the quality of service. Thank you again for staying with us and we look forward your return. Regards
I have stayed in Novotel Ha Long Bay for 4 or 5 times. I have always had such great time there with my family and friends. Ms. Kim Anh in reservation department is very nice friendly and helpful. I'll definitely recommend Novotel HL Bay to my friends
Dear edison_nguyen17 Thank you for sharing your stay experience with us in Trip Advisor First of all, I would like to appreciate for being frequent guests to Novotel Ha Long Bay. I am glad to hear that you enjoyed your stay every time you stayed with us and our reservation team was being helpful for your request. I will share your kind comment with the teams to enhance their quality of service to all of our guests. Again, thank you for your endorsement and for mentioning you would recommend Novotel Ha Long Bay to the others. We look forward your return in near future. Regards
Nice hotel. Friendly and efficient staff. Great views from sea facing rooms. Breakfast was v good. Note - if your going on a Bay Cruise some of the boats leave from the other side of town which can be 20-30 minutes by cab.
Dear SingBob Thank you for sharing your feedback from your recent stay with Novotel Ha Long Bay. We are glad that your stay was enjoyable and pleasant due to friendliness of our staffs, great view from your room and the breakfast at the restaurant. Again, thank you for stay with us and we hope to accommodate you in the future. Regards
The staff were very capable and abliging. They were not aways providing the standard or service levels that should be expected from a Novotel however top marks for trying. There is not a lot to do in Ha Long City however we chose to stay here due to the imminent Typhoon. Good choice. Many others had there trip canceled due to the Typhoon and no reasonable alternate accommodation available. Did day trips as the weather improved. Excellent area, well worth the trip.
Dear cjpaul We very much appreciate your comments regarding your stay with us. Please rest assured that your comment on our staff will share with all the department to improve and enhance the quality of services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards
Suitable for holiday trip - rest. Breakfast very good and suitable for everyone. Short way to ship port to cruise , about 700 meters. Also about 700 meters to Market Area. Nice boulevard to walk day or night.
Dear Markku R We are pleased that you enjoyed your stay with us. I will share your kind comments about our restaurant which will serve as an encouragement to all of them to keep on providing high standard of services. Thank you very much for choosing Novotel Ha Long bay as your accommodation in Ha Long and we look forward to welcoming you again. Regards
In October 2013 I spent 2 nights at Novotel, Halong Bay with my husband, mother-in-law and 5 year old daughter. We had a fabulous time... the staff were very helpful, they arranged adjoining rooms for us, we enjoyed morning sunrises overlooking Halong Bay (although there was smog at this time of year), the pool was fabulous as were the breakfasts (the range, variety and quality were second-to-none, and believe me we ate some good breakfasts in Vietnam), the location is great - we walked to nearby restaurants and markets of an evening, and I would definitely recommend a cruise of Halong Bay. Thank you Novotel for a great stay.
Dear bikadawson It was a real pleasure reading such a feedback as yours and we thank you for that. We are delighted to read that you have truly enjoyed your days at our restaurant, swimming pool and great overlooking bay room and were satisfied with the overall provided services. I will pass on your kind words to my teams which will serve as an encouragement to all of them to keep on providing high standard of services to all of our guests. Thank you for sharing your experience with us and we do look forward to welcoming you soon again. Regards
We stayed in the hotel for 3 nights recently and were very bored. Hotel was extremely clean, staff were very friendly and food was just okay. There is a beautiful pool area also. It is low season at present so we didn't expect it to be busy but it was so quiet that there was absolutely no atmosphere at all in the hotel. We made the mistake of booking 3 nights at the hotel and a 1 night cruise when we should only have stayed 1 night in the hotel and done a longer cruise. As for Halong Bay, it was filthy and there was nothing to do outside the hotel or nowhere to go for a coffee or for something to eat. The cruises organised by the hotel were extremely expensive so we booked our cruise separately. We will do another cruise but we will travel to the cruise directly from Hanoi. We will not stay in a hotel there again.
Dear Travelquesti0n Thank you for sharing your feedback about your recent stay with us. We are happy to read your comments about the condition of hotel, service from our staff and the beautiful swimming pool. About the boat tour, we are offering the private tour for our guests only to provide valuable service with qualified tour guide. Also near the hotel there is water-puppet show, night market, local markets and Casino to take a look around. Thank you for staying with us and hope we welcoming you again. Ward Regards
Very nice Hotel, I think one of the best in the area. Very friendly staff. Wireless Internet drops out often, but that it also does on other Hotels here. They should not allow kids to occupy the free computers by watching movies - it slows down the Internet. Real coffee in the rooms instead of instant coffee would be an extra plus :-) If you want to try more "simple" food than Hotels Restaurant there are lots of Restaurants close by - I can recommend the Italian Restaurant. Also Bamboo across the street is good for a Burger or Tuna Sandwich :-)
Dear sveli It was great pleasure to have you at Novotel Ha Long Bay. We are very much appreciate your kind feedback about your 15 days stay with us. I will share your compliments with our team to enhance the value and quality of service. Again, thank your for staying with us and we will looking forward to welcoming you. Thank You.
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