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Novotel Bandung hotel

Mid-scale hotel for business or family trips

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Hotel - Novotel Bandung
See : the photos | the videosin association withTVTrip

Practical information

    • PLANET 21 OR
    • Wi-Fi at the hotel
    • High-speed internet
    • Air conditioning
    • Public indoor parking
    • Bus/coach parking area
    • Private indoor parking
    • Wheelchair access
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Massage
    • Jacuzzi
    • Fitness centre
    • LATE CHECK-OUT - Paying
    • RESTAURANT MENU - Paying
    • KIDS MENU - Paying
  • Number of rooms: 156
  • Hotel location: In the centre of town
  • Main point of interest: CIHAMPELAS WALK (1.00 km)

From 528843.00 IDR 1Best price guarantee

Hotel address

Jalan Cihampelas No 23 25
West Java
40171 BANDUNG
INDONESIA

How to reach the hotel

GPS :S 6° 54' 17.68'' E 107° 36' 14.40'' ‎

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Novotel Bandung - hotel reviews in Bandung

Hotel code: 6181

Accorhotels.com customer reviews in partnership with TripAdvisor


Novotel Bandung: 4.0 out of 5 stars "A Nice Experience"

18th September 2013

The premier room seems to be quite cramp to accomodate 3kids of age 04-07years old with the parents. Would suggest to have a sofa bed in the premier rooms.The breakfast buffet was limited. Would be good to have more varieties on the pastries and the bread spread too.The swimming pool area was quite small but nevertheless, the kids enjoyed their stay there when they came back to the room..to find a plate of complimentary chocolates.Overall, it is a nice experience to stay with Novotel.Keep serving us with a genuine smile..it really makes our day :)

View management response »

Management responseDear Mr/Ms A TripAdvisor Member,Warmest Greetings From Novotel Bandung......!Thank you for your kind review and feedback on your experience with us. I am pleased to see you enjoyed very much with our hotel although we still need to do some improvement as you feedback such as on the varieities breakfast and the sofa at the Premier Room. This feedback will definitely a mental boost to all our staffs to continuously do our best to serve better.At Novotel Bandung, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We hope we have another opportunity to serve you again at Novotel Bandung in the near future.Sincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 5.0 out of 5 stars "Highly recommended"

21st August 2013, baltomd94, Jakarta

Overall we are so glad to stay in this hotel. They have an excellent staffs. Check in time is very flexible they did not tell us to wait until 2pm. The hotel is in the good location not so far from the city center and shopping mall. I stayed in the highest floor 11 but the lift is quite fast so it did not take too long to get us to the 11th floor.

View management response »

Management responseDear Mr baltomd94Warmest Greeting from Novotel Bandung......!Thank you for your time to give us short and positive review and feedback on your stay at Novotel Bandung. We are happy to know that you had an execellent experience to stay with us especially with our Service and Check-In Time. Your satisfaction on our service as well as our check-in time are the top priority of our goals to make our guests happy and satisfy. Once again, thank you for your review and feedback and and your recomenndation. It's amental boost for us to serve better everyday. Because I am very sure that my staff are happy to read this kind of review. We look forward to welcome you back at Novotel Bandung soon.Sincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 4.0 out of 5 stars "Sweet short escape"

24th July 2013, Qr1zz, Jakarta, Indonesia

For everyone who expect to get around Bandung with no traffic, this hotel shall be recommended. It is near to Cihampelas and Sukajadi (Paris van Java) also Prima Rasa.I have enjoyed staying at Novotel Bandung, the nice view, comfort room and friendly people.

View management response »

Management responseDear Mr/Ms Qr1zz,Warmest Greetings From Novotel Bandung.....!Thank you for your kind short review and feedback on your experience with us. We really happy to know that you feel comfortable and happy to stay with us where you find the friendliness staff, comfort room and nice view. We also thank you for your recommendation on our strategic location which is close great point of place and no traffic. Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We hope we have another opportunity to serve you again at Novotel Bandung in the near future.Thank youSincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 4.0 out of 5 stars "good"

18th July 2013, travelmax_nadia, Lier, Belgium

good hotel, little swimming pool. We have had problems with the child's bed. We booked a room for 3 people (2 adults - 1 child) and had to pay extra for the extra bed. The staff could not understand (and read) my reservation (wich as in Dutch). So we had a problem with the extra bed. At 10.30 at night we wanted to go to have a drink in the bar and the staff from the bar tould us that it was not possible because they close at 11 o'clock. At last an other waiter served us a drink, (and a second one even after 11 o'clock).

View management response »

Management responseDear Mr/Ms travelmax_nadia,Warmest Greetings From Novotel Bandung.....!Firstly, thank you very much for your review and feedback on your stay with us. We do apologize for what you experience on your stay with us on the problem of reservation as you use Dutch Language and experience on our Bar. Both experience will be my concern in the future reference, however, our bar still open until 11:30pm. So, we will investigate for our improvement. Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We hope we have another opportunity to serve you again at Novotel Bandung in the near future.Sincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 5.0 out of 5 stars "Great Hotel and Great Value for Money"

14th July 2013, NZ007, Auckland

The hotel is in a great location, is fantastic value for money, and I'd definitely stay there again. Well located close to the business district and the airport. Room was spacious and comfortable in addition to being well appointed, as you expect from the Novotel brand.

View management response »

Management responseDear Mr/Ms NZ007,Warmest Greetings From Novotel Bandung.....!Thank you for your short positive review and feedback on your experience with us and your loyalty to come back at Novotel Bandung. We really happy to know that you feel comfortable and happy to stay with us where you find the hotel have a great location and great value for money. Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We hope we have another opportunity to serve you again at Novotel Bandung in the near future.Sincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 4.0 out of 5 stars "Best location"

10th July 2013, KusumasondjajaS, Perth, Australia

The hotel now becomes one of my fave in Bandung. The location is perfect. If you love to enjoy Bandung by foot, this hotel is a good choice. Easy walk to reach good spots such as the train station, Cihampelas, and Merdeka. The staff was helpful. The room was nice - I got a room with a view of Bandung. I always let the curtain open in the night so I can enjoy the night view while I was about to sleep. The breakfast was amazing - many tasty options. The only drawback was there was no taxi stand. It was difficult for visitor to get a good and trustworthy taxi in Bandung. When I booked this hotel, I expected that this hotel had a taxi stand so the guests don't have to wait for a long time just to get a taxi. After checking out, I asked the front staff to get me a taxi, and they got me a really bad taxi with stinky seat and reckless driver. I know finding good taxi in Bandung is generally difficult, and I think the hotel needs to provide a taxi stand (from reputable taxi company) to help guests who don't come with their own cars.

View management response »

Management responseDear Mr KusumasondjajaS,Warmest Greetings From Novotel Bandung.....!Thank you for your kind detail positive review and feedback on your experience with us. We really happy to know that you feel comfortable and happy to stay with us where you find the hotel have a great location, great view at night from the room, and great breakfast on the taste. In addition, we will try to improve on the taxi, which is really difficult to get the Bluebird, one of the reputable taxi in Bandung. However, to serve you better and safely, we have our hotel's car with very competitive price. Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We hope we have another opportunity to serve you again at Novotel Bandung in the near future.Sincerely Yours,Marak SetiadiGeneral Manager
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Novotel Bandung: 4.0 out of 5 stars "Good business hotel centrally located"

2nd July 2013, Johor Baru, Malaysia

This is my third stay at the Novotel and probably many more to come. The hotel is located close to many factory outlets and very near the airport. Even with the traffic, travel time is within 15 mins the most.Rooms are clean and the buffet breakfast is good with wide selections of food. Service is quick and efficient.Free wifi is available throughout the hotel.

View management response »

Management responseDear Mr/Ms A TripAdvisor Member,Warmest Greetings From Novotel Bandung......!Thank you for your time to give us a positive feedback or review during your stay with us. We also thank you for your kind loyalty to stay with us. We share your feedback/review with all our operating team during the morning briefing. It's definitely a mental boost for our staff to serve better. We are happy to hear that you had a fantastic experience while staying with us.We do hope to have the opportunity to welcoming you back again with us soon. Do let me know should you want to stay with us again. You may contact me at gm@novotelbandung.comSincerely Yours,Marak SetiadiGeneral Manager
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.