Hotel - Mercure Plaza Biel
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Mercure Hotel

Mercure Plaza Biel

40 Neumarktstrasse  Postfach 3376 
2502 BIEL
SWITZERLAND

315 reviews
TripAdvisor Rating Based on 315 reviews
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Mercure Plaza Biel

Mid-scale hotel for business trips or leisure

The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

The nature reserve on St Peterinsel, the three-lake cruise or shopping in Biel's pedestrianized zone are just a few of the many excursions available. The hotel staff will be happy to advise you.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  CHF
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:30
    • Opening hours : Week-end 06:30 - 22:30 ONLY SATURDAY

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502
BIEL
SWITZERLAND

Tel: (+41)32/3286868
Fax: (+41)32/3286869

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUS : 7, Diamantstrasse
  • BASEL At 95km / 59.04 miles
  • GENEVE At 180km / 111.86 miles
  • ZURICH At 125km / 77.68 miles
  • BAHNHOF At 1km / 0.62 miles

GPS : 47.138570, 7.249614

Our rooms

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room,or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

  • Standard room with 1 single bed and shower or bathtub
    Standard room with 1 single bed and shower or bathtub

    Elegant decor, featuring a desk, free WIFI, safe, TV, kettle with tea and coffee, and minibar. Bathroom has a bathtub or shower, hairdryer and make-up mirror. Air conditioning.

  • Luxurious Suite with king-size bed
    Luxurious Suite with king-size bed

    Luxurious Suite, 431 sq. ft (40 m²), with king-size bed. On the top floor, with terrace and panoramic view, modern decor, free WIFI, minibar, 2 bathrooms, bathtub with shower, and air conditioning.

  • Superior room with 1 single bed
    Superior room with 1 single bed

    Superior Room with 1 single bed, modern design, desk, armchair, free WIFI, safe, TV, kettle with tea and coffee-making facilities, minibar. Bathroom with shower, hair dryer and cosmetic mirror. Air conditioning.

  • Superior Room with 1 double bed
    Superior Room with 1 double bed

    Superior Room with 1 double bed, modern design, desk, armchair, free WIFI, safe, TV, kettle with tea and coffee-making facilities, minibar. Bathroom with bathtub or shower, hair dryer and cosmetic mirror. Air conditioning.

  • Junior Suite with queen-size bed and living room
    Junior Suite with queen-size bed and living room

    Select a Junior Suite featuring a queen-size bed, sofa and kitchenette. Modern design, WIFI, safe, TV, kettle with tea and coffee-making facilities, minibar, bathroom with shower, hair dryer, cosmetic mirror. Air conditioning.

  • Standard room with 2 single beds and bathtub
    Standard room with 2 single beds and bathtub

    Elegant decor, featuring a desk, free WIFI, safe, TV, kettle with tea and coffee, and minibar. Bathroom has a bathtub with shower, hairdryer and make-up mirror. Air conditioning.

  • 100 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 9 family rooms
  • 40 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BARRIQUE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BARRIQUE Type of cuisine: Mediterranean


The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Find out more and book
DEJA VU LOUNGE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DEJA VU LOUNGE


Jazzbar.

BAR & SNACK BARRIQUE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR & SNACK BARRIQUE


THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Plaza Biel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 4
  • Maximum size: 116 m2
  • Maximum capacity: 70
  • Maximum banquet capacity: 80

Our customer reviews for Mercure Plaza Biel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 315 reviews

r2b2014 2014/12/06
« Nothing special. »

As a platinum member I was given the smallest room (slightly larger than the bed); similar to Ibis Budget. Hotel rather dated. About 10-15 min walk to the station. Staff friendly. Overall nothing special.

Mercureplaza, Gérant at Mercure Plaza Biel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to make sure the platinum guests will get upgrades when possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor, assistant manager

aclubmember 2014/09/11
« excellent Mercure standard »

Of all the Accor hotels that we have stayed in, the Mercure brand has been the most variable. Bienne is definitely at the top end. No problems with checking in and public and guest rooms of good quality. The restaurant served us a good dinner and breakfast of Swiss quality. Public transport was within a short walking distance

Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona Gloor, Assistant Manager

Tom S 2014/08/03
« All good! »

This Mercure was reliable and comfortable and friendly. My wheelchair accessible room was exactly that. Rather more stylish hotel than the Ibis that I normally book. I'd definitely stay again, not least to get a chance to try the restaurant, which looked rather good too.

Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

We very much appreciate your comments regarding your stay at Mercure Hotel Plaza Biel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Gloor, Assistant Manager

gfi2003 2013/12/11
« Our stay in Bienne »

The location of the hotel is just a few bus stop away from central train station with bus stop just right in front of the hotel visiting to old town of Biel is so convenient from the hotel in walking distance with amenities so close to good restaurants and shopping.

Spuddie11 2013/12/09
« Nice hotel, poor reservation methods »

This is a very nice hotel. However, we booked and paid, months in advance for three superior rooms, each for 4 nights. With very little time remaining before our booking, we were asked to take standard rooms. We were given refunds for the difference and vouchers for a drink in the hotel bar each evening. We were not given any explanation as to why we were the ones who should move, nor were we really given what I would consider to be any option - it seemed that it was "take it or leave it".

watchhans18 2013/10/14
« good location »

good location for sightseeing and shopping. Good connection to public transport right at the doorsteps. Even though the standard rooms are small and the air inside was too warm, everything you need for a stay is there. Breakfast was little poor compared to international Mercure-Standards. Staff was friendly and helpful.

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