Hotel - Mercure on Renmin Square Xian
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Mercure Hotel

Mercure on Renmin Square Xian

319 Dongxin Street  Shaanxi Province 
710004 XIAN
CHINA

571 reviews
TripAdvisor Rating Based on 571 reviews
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Mercure on Renmin Square Xian

Mid-scale hotel for business trips or leisure

Xian welcomes travelers to historical Renmin Square, a sprawling area of gardens, heritage structures, luxury hotels and home to Mercure Xian on Renmin Square .Amidst plush décor and furnishings, Mercure Xian on Renmin Square features 103 rooms including24 suites all equipped with modern essential such as room safe, satellite TV, broadband Internet access and voice mail.

Terracotta Warriors, Bell Tower, Qin Shi Huang"s Mausoleum, Banpo Museum, Forest of Stone Tablets are just waiting to be discovered in the beautiful city of Xi"an. Let our friendly staff assist you in making an unforgettable stay.

Hotel extras
  • Advantage 5
  • Advantage 2
  • Advantage 4
  • Advantage 3
  • Advantage 1
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Hotel - Mercure on Renmin Square Xian

319 Dongxin Street
Shaanxi Province
710004
XIAN
CHINA

Tel: (+86)29/87928888
Fax: (+86)29/87928288

Check-in from 14h00
Check out up to 12h00
Access and transport
  • Xianyang Intl At 20km / 12.43 miles

GPS : 34.265614, 108.959897

Our rooms

There are different categories of rooms available to suit your need. Choose a 20 sqm Classic room with a work desk, shower room or a 32sqm Deluxe room with a sitting area complete with sofa, a work desk, shower and bathtub.Have a memorable experience in our 39 sqm Mercure Suite with a separate sitting room and bedroom, a work desk, shower and bathtub.

  • Deluxe Suite - 1 King Bed
    Deluxe Suite - 1 King Bed

    39 m², choose the spacious Deluxe Suite and take advantage of a separate sitting room and bedroom, along with modern design, a work desk, LCD TV, complimentary high-speed Internet & WiFi access.

  • Classic Room - 2 Single Beds
    Classic Room - 2 Single Beds

    20 m², Comfort and style combined in the Classic Double Bed Room. Boasting modern design, it features a work desk, LCD TV, complimentary high-speed Internet & WiFi access. Up to 2 adults. No rollaway.

  • Deluxe Room - 2 Single Beds
    Deluxe Room - 2 Single Beds

    32 m², comfort combined with modern contemporary design, it features a work desk, LCD TV, complimentary high-speed Internet & WiFi access.

  • Family Deluxe Room - 1 King Bed and 2 Single Beds
    Family Deluxe Room - 1 King Bed and 2 Single Beds

    39 m², Separate room with Comfort combined with modern contemporary design, LCD TV, complimentary high-speed Internet & WiFi access. Up to 4 people.

  • Classic Room - Queen Bed
    Classic Room - Queen Bed

    20 m², comfort and style combined in the Classic Double Bed Room. Boasting modern design, it features a work desk, LCD TV, complimentary high-speed Internet & WiFi access. Up to 2 adults. No rollaway.

  • 91 rooms
  • 17 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

DINING ROOM Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DINING ROOM Type of cuisine: International


The Dining Room is open for breakfast only. We offer a full buffet, featuring continental and American breakfast as well as Japanese and Chinese cuisine.

Find out more and book
See all our restaurants and bars

Your meetings and events

Mercure on Renmin Square Xian Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 280 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 150

Our customer reviews for Mercure on Renmin Square Xian

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 571 reviews

djgdcn 2015/03/27
« A good hotel and a good stay »

The room is clean and the bed is comfortable. However, the room is not large enough. The hotel is in the same yard as Sofitel. There is a swimming pool in Sofitel. We can go swimming there. There is also a gym near the swimming pool. We ordered a New York Hot-dog for breakfast. It tastes really good! We enjoy our stay in Mercure!

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear djgdcn, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it. We look forward to welcoming you back soon. Yours sincerely, William Yuen Hotel Manager Mercure Xi'an on Renmin Square

welovedumpling 2014/09/01
« The best rest in a long time »

We stayed at the Mercure for 4 nights for a holiday and rest with our 2 year old daughter. Evan Zhang and his team did a great job with accommodating with our requests for a quiet and sunny room. They even upgraded our room to make sure our holiday was even more comfortable. We enjoyed using the Soffitel pool, walking around the peaceful site and we really enjoyed the buffet breakfast.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. We were very pleased to hear that you enjoyed your stay and that the services of the hotel lived up to your expectation. Once again we thank you for sharing with us your experience, and we look forward to welcome you again in the near future. Yours sincerely, Mercure Xi'an on Renmin Square

Rama S 2014/07/10
« grrk »

The hotel staff were very courteous. The room was very clean and nicely laid out. Th location is very convenient to sight seeing and shopping. More than worth the money. The area is well secured.Three hotels are next to each other, which gives option to choose.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. At Mercure, we strive to continuously improve the quality of our services.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Xian on Renmin Square

Kwok320 2014/02/05
« Nice hotel at the affordable price »

As a four star hotel in China, Mercure on Renmin Square Xian is generally good. Room was nice with moderate size. Wifi was provided in room and public area. However, the breakfast is just ok. It would be great if they could provide more choices. The location is easy to access lots of tourist attractions in Xian. The staff were helpful in guiding you to take the public transportation to anywhere.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it.. We look forward to welcoming you back soon. Yours sincerely, Mercure Xi'an on Renmin Square

GioTheDrifter 2013/12/13
« Nice hotel in rennin square »

Nicely renovated building from Soviet era hotel but a bit far from tourist center (bell tower) and metro line. There are 4 hotels in the vicinity. Around 10-15 minutes to train station and bell tower.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Xian on Renmin Square

Shen N 2013/11/09
« Booked King sized bed but actual size is Queen »

Only booked cause bed size is King. But when arrived, reception explained there isn't any King size, all is Queen and didn't offer to change the room to 2 single beds. Staff wasn't friendly and helpful.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest, Thank you for your feedback, I regret to note your displeasure over the way the receptionist handled with your request. Please accept our apologies of any inconvenience caused. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have brought it to the attention of the relative departments to improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Mercure on Renmin Square Xi'an

2013/07/16
« Good place to stay in Xi'an »

This hotel is part of a complex with many Accord hotels, including Mercure and Sofitel. The room was very comfortable and clean. The good side: you can enjoy Sofitel pool/gym next door. The staff is not very friendly and they show no willingness to help, with the exception of the bellboy that tried all his best to inform about taxis, shuttle to the airport, etc. Room service experience was a nightmare. It was extremely difficult to communicate in english with the staff. After ordering food we were called twice to be informed that something we ordered was not available. The food they delivered was not what we asked for. Cesar salad had a vinegar dressing (clearly a mistake from the staff), while the bolognese pasta ended up being a carbonara... we didn't have energy to complaint since just ordering what a language challenge. Stay there, don't order food to your room

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear Guest Thank you for your feedback, while I noted your good compliments on the guest room, I regret to note your displeasure over the services by the room service team members. Please accept our apologies of any inconvenience caused. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Mecure Xi'an on Renmin Square

frugalanne 2013/06/26
« It's OK »

The hotel is situated in some garden next to an abandoned hotel, Sofitel, and Grand Mercure. Location: getting to Drum/Bell is 30-40min.walk which isn't fun because of the hot weather. Getting a cab is pain and a tuktuk is just too "pricey" for CNY20 considering a cab only costs you CNY7. Breakfast: Coffee really tasted bad but overall OK for the price of USD10 with croissants, eggs, bacon, and rest Chinese dishes.. You won't have an option to upgrade by eating next door at Sofitel so I suggest you just buy breakfast on the spot. Restaurants nearby: Only Sofitel and nearest mall is again 30-40min.walk. Room and service: Clean and staff service is excellent. Non-smoking room but smelled like smoke, and bed has some kind of mites. My rating might be too high but I think if you these thing wouldn't be an issue for you then you'll like to stay here.

SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. At the meantime, you have indicated that you were less than satisfied with the coffee served at breakfast and the cleanness of the bed in your room. I am truly sorry that this was a disappointment and we have brought this up to the attention of the relative departments. Thank you again for sharing your experience with us and we look forward to welcome you again in the near future. Your sincerely, Mecure Xi'an on Renmin Square

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