Mercure Nadi

"Stopover in Nadi"

21st May 2012, JennyEvans_12, Coffs Harbour, Australia

I found this hotel to be very clean and friendly. The girls in the bar and restaurant were very friendly and helpful.When I realised I had no mobile phone connection the concierge helped me to make my phone call.The room was very clean and comfortable and tastefully decorated. I would definitely recommend this hotel and would stay there again.

Management responseDear Jenny,We grealty appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Jack Work
« hide

"It was so good!"

17th May 2012, sobagee, Viti Levu, Fiji

I would like to recommend to everyone who wants to stay with a moderate price..I could find this hotel on the street even though I was first at that time but it was so hard to move our luggage to move to a room on the top floor.

Management responseDear Sobagee. We appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. At Mercure Nadi, we strive to provide a superior service and guest experience for every guest; therefore your feedback is very important to us. We have Porters employed by the hotel to assist guests with their luggage, both upon arrival & departure. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you again for sharing your experience, and we hope your next visit will be much more pleasant as the previous one.Yours Sincerely, Jack Work
« hide

"One thing"

30th March 2012, Suva, Fiji

Holiday saver plan included $25 service.It was so nice.But second day even though we payed same price,but the room quarity was worse than first day and no service price.That was little bit bad point.But everything expect this was good.Vinaka.

Management responseThankyou for taking the time to tell us about your experience at Mercure Nadi. I'am sorry that your experience did not meet all of your expectations in a few areas; please allow me to express my sincerest apologies.At Mercure Nadi, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues highlighted in your feedback.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerely,Jack Work
« hide

"1 night business stopovers"

9th March 2012, Greatescaper12, Auckland

Probably best value for money hotel for overnight business or transfer stay, once improvements are made. Staff are always awesome. Unfortunately it needs lots of reinvestment for modernising. Gym is pathetic, and cycles should be in the tip. Unfortunately 2 out of the the last three trips I have had a recently repainted room and the paint odours were strong and lingering - not good for breathing or asthma.Food is average this time, usually better. Staff are the best feature of this hotel, one of the reasons I go back there every 6 months. Not happy to order Coca Cola at the bar and be given only Pepsi!

Management responseThankyou for taking the time to tell us about your experience at Mercure Nadi. I'am sorry that your experience did not meet your expectations in a few areas; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues highlighted in your feedback.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerely,Jack Work
« hide

"Nice rooms and friendly service"

16th February 2012, Goulburn

Weather wasn't the best, but rooms were neat and clean and spacious. Staff were courteous and helpful. Motel was close to airport; good location. We didn't eat at the restaurant; bit pricey, but looked nice venue. Great stay.

Management responseWe very much appreciate your comments regarding your stay at Mercure Nadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I'am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thankyou again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Your sincerely,Jack Work
« hide

"Cheap !!!!"

31st January 2012, Sydney, Australia

It comes down to value for money for around $50 AUS you can stay in comfort and most importantly an air-conditioned room. The rooms sizes where okay, sleeping space was good too. Only the toilet/bathroom needs to a fan to help with all the steaming after a shower. But all in all good service, good value, easily accessible from Nadi Airport and a good nights sleep

Management responseWe very much appreciate your comments regarding your recent stay at Mercure Nadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I'am sure that this feeedback will serve as an encouragement to all of our staff as we strive to continuosly improve the quality of our services. On the other hand, we are currently working on ways to attend to the issue you have highlighted.Thankyou again for sharing your experience, and we hope your next visit will be more pleasant and relaxing, as the previous one.Your sincerelyJack Work
« hide

"Very good resort"

18th January 2012

We have stayed here a number of times & it is always very clean, with good staff & facilities, close to the airport with couresy service & close to convenience stores, chemist & Nadi town.Very good overall would recommend to everyone & booked in advance you can get cheap rates.

Management responseWe very much appreciate your comments regarding your stay at Mercure Nadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. Iam sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thankyou again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerelyJack Work
« hide

"Friendly but run down"

17th September 2011, Trier

Everyone was very friendly but the hotel needs a good tidy up. In the ensuite bathroom the handbasin had been replaced in the bathroom but the rest was very tired, with water constantly on the floor. The food was adequate but mediocre - the jams were impossible to get open!

"MERCURE NANDI"

6th September 2011, CORLETTE 2315

Upon arrival we were met by the Hotel Shuttle and taken to the Hotel. Reception was very efficient and friendly and we were able to get the room we requested. The house staff were really great, friendly and most courteous, the accommodation and beds were comfortable and clean. The only concern that we had was that the tiles on the shower recess felt a bit slippery when wet. The proximity to Nandi and public transport was great, not too close just far enough away with the bus stop just a few metres outside the door. The venue was quiet and relaxing and the food good. Be careful of their curry, I haven't been stumped by one yet but this one did. See you all again shortly.

"Mercure Nadi"

31st July 2011, Sydney

Hotel is conveniently located and staff friendly and helpful. Transfer service to the airport was well organised and even took us back to the hotel when we left something in our room. No issues from the driver and he was very accommodating. Waite staff friendly and helpful as well. Massage was brilliant.

"Good Friendly Service Plus at Mercure Nadi exceeded our expectations"

11th July 2011

Staff were extra helpful on check-in, remembered our names and followed us around to the room to make sure we were ok getting bags out of the car parked near the room. They asked if we were happy with the room on the first floor and offered to change to the ground floor right next to the car but the porter took our bags up for us anyway so we were happy. The hotel is handy to a large supermarket with economical prices.

"Take your own pillow!"

9th July 2011, Adelaide

Not too impressed. We only stayed here 1 night prior to going home after a lovely time staying at the Sofitel & Lomani Island resort. We certainly weren't looking for luxury here & didn't mind the overall cleanliness/look of the room. It smelt a little stuffy, the bed was cheap and not overly comfy, we couldn't open windows, or change the thermostat and the tile grout was a bit dirty, but that didn't concern us too much. What really grossed me out was state of the pillows. They were the most disgusting lumpy pillows I've ever seen! I seriously think there were a few creatures that had made their home in them. Luckily I had my own pillow. My husband chose to sleep on a folded bath towel. If you do chose to stay here.. it's not that terrible, but just take your own pillows.