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Hotel Mercure Graz City - hotel reviews in Graz
Hotel code: 5742
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good value"
19th May 2012, SergeDem, Saigon
The hotel is not in the center of the city, but it is very close to it - just 7-10 mins walk to the Congress or the city center. It is a standard international Mercure hotel of dependable and expected quality (no less, no more). The breakfast is good overall, and especially in comparison with some other hotels in the city (we stayed in another 4 star hotel and Mercure's breakfast was far superior). Another very positive feature of Mercure is tea making facilities in the room - something that is not too common in Austrian hotels. Our room was somewhat too warm even though it was a cool weather outside - aircon could not do the job, so we slept with an open window. There are few low-to-middle range cafes and restaurants around, small fresh produce market next door with great varieties of meats, fruits and vegetables, breads and flowers, as well as two-three adult night clubs - the latter could be handy for those who are interested in an additional entertainment. The area looks as pretty safe (all Graz is quite safe anyway). The selection of TV channels in the room is good with many international broadcasts available. Summarizing - it s a reliable business hotel with the expected set of facilities and expected quality. It is perhaps more basic than majority of 4*hotels in many places in Asia, but at the end of the day it is the same across Europe - the prices are generally high. Mercure was on a lower end of the scale in terms of cost (we paid just above USD100 for a room for 2 with breakfast), and that made quite a difference. Staff was friendly and helpful - we are very thankful to the front desk lady who arrange for us early check-in at 9 am (!) instead of normal 2pm. She provided great care and service for the customers.
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Management responseDear Accor Traveller,thank you so much for taking time to post your impressions of the hotel and the provided service during your stay.We really feel happy that you enjoyed your stay with us. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regardsTanja JostGeneral Manager
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"Very good"
16th May 2012, semo111, Voronezh, Russia
Very good hotel with perfect location in the city. You MUST try a Go"sser in the bar! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Management responseDea Accor Traveller,thanks so much for taking time to post your impressions during your stay with us.It`s a great pleasure to hear, that you like our Austrian beer. The whole staff is also looking forward to welcoming you again at the Mercure Graz City.Warmest regardsTanja JostGeneral Manager
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"GOOD QUALITY HOTEL"
14th May 2012, Martin605, Birmingham, United Kingdom
This hotel was very close to the old town which was great for a night out. The room was to a good standard as was the food! Staff were friendly and helpful.
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Management responseDear Accor Traveller,thanks a lot for taking time to post your impressions and also thanky you for the very nice feedback.Please be assured, that I will share your comments with the entire team.The whole staff is also looking forward to welcoming you soon!Warmest regardsTanja JostGeneral Manager
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"Clean, quiet and air conditioned, across the river from the old town"
23rd July 2011
This hotel was conveniently located a short walk from the old town in Graz. The neighborhood where the hotel was had a couple of groceries so that you could buy snacks or food for a light meal in your room and mornings there was a farmers market right across the street. The hotel was modern, clean and air conditioned which was really appreciated in the summer when it an get hot and leaving the windows open can be noisy. Hotel entry was very secure from the garage and on the elevator you had to swipe your room key before the elevator would take you to your floor. Parking was reasonable at 14.00 Euros a day. My only complaint was that breakfast was not included with the room. And at 15.00 Euros quite expensive.
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Management responseDear Accor guest!I really thank you for your nice words and for taking the time to post your impressions during your stay in our hotel.I will share your comments with the employees and I am sure that they feel happy about your feedback!We wish you a nice some and hope to wellcoming you again soon!Nice regardsTanja JostGeneral Manager
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Hotel address
Lendplatz 36- 378020 GRAZ
AUSTRIA
How to reach the hotel
GPS :N 47° 4' 31.25'' E 15° 25' 50.42''
Contact the hotel
- Tel. (+43)316/751405
- Fax. (+43)316/751405555
- H5742@accor.com
