Hotel - Mercure Caen Côte de Nacre Herouville Saint Clair Hotel
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Mercure Hotel

Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

2 Place Boston  Citis 
14200  HEROUVILLE SAINT CLAIR
FRANCE

308 reviews
TripAdvisor Rating Based on 308 reviews
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Check-in from 13h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.

  • 88 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 308 reviews

cbbarrie2016 2015/09/23
« bog-standard 1970's block-on-block, brown-on-brown! »

This rather commercially located hotel looks uninviting and rather down-at-heel but the staff compensated to some extent for what was, in any event, a late arrival and early departure. Nothing exactly wrong woth the place but instantly forgettable .. despite the good rate!

BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your comment

Elaine S 2015/07/17
« Stopover heaven »

Quiet and comfortable with charming staff except for a brusque receptionist! English spoken if necessary. Food good and wifi excellent. Enormous buffet breakfast. Plenty of parking. Best for a stopover as on a commercial estate on the periferique and not much around, no views and nowhere to walk

BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel

alisonfreer 2015/04/14
« Vacation in Caen »

The hotel was a little outside of the main centre which surprised me. The staff were amazing and friendly and very helpful. The room service was surprisingly only available at certain times. For the price of the room we expected some nice extras, maybe a mini bar in the room would have been nice. The hotel and room were immaculate. We realised it was more a business stopover rather than a holiday vacation hotel when we arrived. Overall it was a great stay.

BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you so much for this comment.

98ChrisD 2014/09/05
« Mercure Caen »

A good clean Mercure hotel with very friendly service. The location is in a commercial zone of the city but there is a good tram service to the heart of the city which stops very close to the hotel. We used the hotel as a base for a tour of the D-Day Normandy beaches which worked well and gave us the restauants of Caen in the evening.

BOSTON14200, General Manager at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Dear Madam, Dear SIr, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely,

Godfrey2013 2013/09/16
« Hotel Mercure at Herouville St Clair, Caen, France »

We arrived very late as we had traveeled to France from England by car ferry which lost an engine or two during the crossing. The ferry company kindly informed the hotel for us. We were pleased with the way the night staff accommodated us when we finally reached Hotel Mercure.

BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Dear Sirs, We thank you for your recent stay in our hotel and look forward to welcoming you soon. Yours sincerely.

jamesj73 2013/09/04
« Overnight Stop Before Ferry to Portsmouth »

We stayed at the Mercure Caen Cote de Nacre after and before sailings between Caen and Portsmouth. This is a hidden and quiet gem of a hotel, the staff are friendly and helpful and the rooms are excellent. We booked two twin rooms for a family of four, cost per night £150!! This is excellent value - the rooms are luxurios and the food, breakfast and dinner is top class. Thank you Mercure for completing our holiday.

BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Dear Sirs, We sincerely want to thank you for your praiseful comments after your stays in our hotel. We shall transmit them to all the staff. Kindest regards.

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