Mercure Milano Centro 4 stars

Customer review rating (ALL Rating) 4.2/5 581 reviews

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Mercure Milano Centro - Image 1
Mercure Milano Centro - Image 2
Mercure Milano Centro - Image 3
Mercure Milano Centro - Image 4
Piazza Oberdan 12, 20129 MILANO, Italy

Description

Hotel extras

Online check-in and fast check-out, free WiFi, free internet point in the Lobby. Elegant air-conditioned meeting room. Possibility of parking in an external garage with special agreement

Our accommodation(s)

Hotel location

Mercure Milano Centro

Piazza Oberdan 12
20129 MILANO
Italy

GPS:45.47472, 9.205507

Telephone
Fax +39 02 2952 6171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Nice days always start with a good breakfast. The quality of Italian products in a typical Italian café outside the hotel (temporary solution due to renovation)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  581 reviews

TripAdvisor Rating  4.0/5  981 reviews

Certificate of excellence 2023

Fantastic value and service

TripAdvisor rating 5.0/5

Chris M Business - TripAdvisor review

Was in Milano for business, the hotel is well appointed and was an amazing location for meals and shopping. Service was perfect.

Good location, close to city centre

Customer review rating 5.0/5

Mike Friends - Confirmed reviews ALL

Great location, close to city centre. Metro & tram stops located outside hotel. Plenty of nearby restaurants. Warm friendly welcome from staff on reception.

Dear Mike O., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Pappè Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Well located, Very good stay

Customer review rating 4.0/5

Ms V. Friends - Confirmed reviews ALL

It was very good, Evening / Night staff very supportive and helpful. We’ve got a very good welcome at the front desk. Unfortunately it was not possible to do a late check-out after 1 pm.

Dear Mirna Santiago V., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Pappè Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Worn old hotel but well located

TripAdvisor rating 2.0/5

evilpoodle TripAdvisor review

This is a dated hotel that shows its age and was grossly overpriced for what I paid for a night there last March. The biggest thing in favour of the hotel is that an entrance to the Piazza Venezia metro is literally outside the front door. Apart from that, I cannot find much to recommend the hotel for. Overall, the room is of a lower standard and smaller than two-thirds of the Ibis hotels I've stayed in. I paid about €200 for a room on the fourth floor, with no elevator access (you need to drag your luggage up and down two flights of stairs from floor three to four), looking out on a dismal view of parts of people's houses about 20 feet away. That rate did not include breakfast. I paid about €16 for that separately, not knowing it was not a traditional buffet. It's served in the restaurant next door. You money gets you eggs, juice, coffee, and only a snarl from the waitress (who barked "What do you want?" when she came to my table to take my order) if you're lucky. In a similar vein, I ran into an especially grouchy housekeeping exec on the way in heading to my room after check in. The bathroom was more than half the size of the room and included a bidet. The room was tiny and the single bed moved about if your legs touched it while walking around. The pillows were thin. The window didn't really open more than a few inches, which is probably for the best, considering the view. If somehow you do manage to get it open far enough to accommodate your body, you can step onto a tiny balcony ledge and take in the view. The minibar, which I was informed was complimentary, had water, thankfully, and some junk snacks and fizzy drinks. I only have myself to blame for the rate I paid (months in advance). When I looked at the fare for the day on the Accor app after checking in, I found it was about half what I'd paid. I asked if I could have late check-out, since I had an evening flight from Malpensa, and was told it would not be possible because they were fully booked, though there were at least two base category rooms going from what I could see when I tried to make a dummy booking. Speaking of which, there was no acknowledgement of Accor status in any way whatsoever. A minor plus is, they will hold your luggage for you, and there are well-kept bathrooms in the basement you can use after checking out. Wifi was just about adequate. It's strange how a hotel of this class gets away with calling itself a Mercure, when it might struggle to make even the Ibis cut in some regards. Wouldn't stay here again under any circumstances if I could help it.

Good location

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Well located with the metro station right in front of the hotel. Good if you want to shop as Corso Buenos Aires is just a very short walk away. Staff are so friendly and helpful. Great place to stay.

Dear PHUA S., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Pappè Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

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Other web-users rate our hotel

  • 369 reviews 9.5/10 Location
  • 367 reviews 7.1/10 Room
  • 373 reviews 9.2/10 Service
  • 7 reviews 5.6/10 WiFi
  • 157 reviews 5.7/10 Breakfast
  • 117 reviews 8.1/10 Cleanliness
  • 98 reviews 3.6/10 Vibe
  • 65 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.