Hotel address
310 Princes Street9016 DUNEDIN
NEW ZEALAND
How to reach the hotel
GPS :S 45° 52' 43.60'' E 170° 30' 2.70''
Contact the hotel
- Tel. (+64)3/4771145
- Fax. (+64)3/4771118
- reservations@mercuredunedin.co.nz
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Mercure Dunedin - hotel reviews in Dunedin
Hotel code: 5699
Accorhotels.com customer reviews in partnership with TripAdvisor
"Average stay"
12th February 2013, ED-TRON, Hamilton, New Zealand
Good location for City Centre, but room slightly tired, damaged fabric on seat in room and uneven floor, tap in sink in room needed to be fixed.Room next to lift so had noise throughout night.Had evening meal, food good, but only one member of staff on duty who had to rush to serve everyone.Parking limited, had to park on street, but free parking if you arrive after 6pm until 9am on weekdays.Limited facilities at hotel, would probably stay elsewhere when visiting Dunedin again
View management response »
Management responseThank you for posting a review of your recent stay at Mercure Dunedin. It is fantastic that you enjoyed your dining experience at Relish Restaurant and that you found our location to be so practical for the city centre. If you do ever choose to stay at the Mercure again, please contact me direct on 03 477 1145 so that I can ensure you are upgraded free of charge and assigned a nice quiet room with modern furnishings. Kind Regards, Sally O'Connor, Hotel Manager
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"Meh."
7th February 2013, bisscuitt, Sydney, Australia
Perfectly typical. Nothing special about this hotel. I mean.. it looks like a fantastic elegant victorian building on the outside, but inside feels like any other sterile hotel chain.I'm sure you'll have a perfectly reasonable stay here.
View management response »
Management responseThank you for your review of your recent stay at Mercure Dunedin and your compliments on the exterior of the building. I am glad your stay was perfectly functional. Kind Regards, Sally O'Connor, Hotel Manager
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"Dunedin review"
29th January 2013, Auckland, New Zealand
A nice boutique hotel. Well situated being close to the central city.Staff are very attentive and couldn't do enough to assist with sightseeing bookings, etc.Only downfall was the breakfast - Buffet breakfast was poor but we had A la Carte the second morning and this was excellent.
View management response »
Management responseThank your for your review of your recent stay at Mercure Dunedin. I am glad that you enjoyed our heritage hotel and that the staff were able to assist you with planning excursions in and around the city. It is good to know that the a la carte breakfast was to your liking although you were unfortunately disappointed with the buffet option. We find that we have guests opting for both options depending on how much time they have and how hungry they are! Many thanks once again. Kind Regards, Sally O'Connor, Hotel Manager
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"Great location and excellent staff"
22nd January 2013, Christchurch, New Zealand
Always a great place to stay when in Dunedin, combining the history of hotel and the modern comforts and services. The restaurant is a good option for dinner however the only let down recently has been breakfast which is now a buffet style - the Hashbrowns can be a bit soggy and the poached eggs seem like they have been out for a while.
View management response »
Management responseThank you for your review of your experiences at Mercure Dunedin, it is great to hear that you enjoy staying with us when you are in town. With regard to our breakfast options, we have been offering an a la carte menu alongside the buffet since the end of last year, so that our guests can opt for whichever style of dining they prefer in the mornings. I do hope that you are able to come back again soon and sample the a la carte breakfast dishes which are freshly cooked to order. Kind Regards, Sally O'Connor, Hotel Manager
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