Hotel - ibis Berlin Neukoelln
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Ibis Hotel Hotel

ibis Berlin Neukoelln Hotel

Jahnstrasse 13 
12347  BERLIN
GERMANY

249 reviews
TripAdvisor Rating Based on 249 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Polish
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter

Leisure and activities

  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All 57 rooms feature practical, stylish furnishings. The Sweet Bed by ibis concept guarantees a restful sleep, while the bathroom includes marble tiles and practical storage. The rooms also have a flat-screen TV, desk and free WIFI.

  • 57 rooms
  • 20 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Berlin Neukoelln

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 249 reviews

Sparrowhy 2016/10/24
« Very impolite personal »

The hotel is well connected to any part of the city as it is located 2 min away from the metro station. The room was always clean, the breakfast is not really marvelous, but sufficient and quite tasty. My biggest remark will be related to behaviour of the receptionist. The girl was completely unfriendly every time when her help or service was necessary. First, she was quite rude during the registration procedure. Then it happened that I ordered an urgent package delivery on address of the hotel. I notified another receptionist who worked in the evening of ordering about the expecting delivery next morning, and asked her to inform me as fast as the package arrivés (the issue was really exigent and important for me). Next morning after the long-term waiting in my room, I came down to the lobby and found out my package lying down on the reception desk. On my question why the receptionist did not call to my room to inform me, the girl said in very rude manner that she was busy. I do not find this relationship professional or acceptable. Besides, our entrance cards constantly did not work, and every time me and my colleague met a very rude reaction on our requist to charge them again. My last point is related to theconstant noise ihn the hotel, was really quite hard to sleep there.

18James 2016/10/14
« Average hotel »

The reserved parking is a bonus. The night staff at the reception serviceminded and helpful. Otherwise a very average hotel, with poor breakfast and aging rooms. Only suitable for an one night stay...

sotiris276 2016/07/04
« Great »

Great hotel, very clean, very helpfull stuff, great value for money and the bus stop from Schonefeld only 150m away and so it is the Ubahn stop. Quiet neighbourhood and a very gopd Italian restaurant just 50m away. The bad thing is that there are no supermarkets near

Andrii_Svidlo 2015/09/02
« Berlin City of Freedom »

Great location, spacious rooms, plenty of transport, proximity to the airport. The perfect combination of price and quality. I would recommend staying at this hotel. Service at the highest level. Quick check-in / check-out

royfrg 2015/07/20
« Effective, efficient, pleasant and affordable business stay in Berlin Neukoeln »

To Improve: Air conditioning or at least quieter ceiling fans would be a plus on hot days. Quieter fans in the bathroom would also be fine. Excellent or very good: the rest. To remark: friendly, efficient and effective staff, silent rooms, excellent beds, good location, excellent location, good services around (restaurants, bars, etc.).

castra 2015/02/09
« Fair Price for a Fair Property. »

Quiet location but close to U Bahn. Room and cleanliness good. Internet unreliable and slow at times. Annoying that I had to get a new passcode for the wifi every 24 hours. Staff very friendly and helpful. Breakfast very expensive and poor value for money for what was offered.

Roberto P 2015/02/01
« Personnel not concerned about foreigners »

We parked on the street of the hotel but there was a hotel parking which were not mentioned by The car was parked on the left where there were a disguised garage way out (no signs at all not to park there). The neighbor was kind enought to call the hotel and ask if any guest had left the car parked on their garage way out. They waited for half an hour. The hotel manager did nothing! All this time we were in our rooms or having breakfast in the hall. When we went outside, there were no car! After that the hotel personnel did join in, called the police and found the car. If they could speak other language than only German... And the room service is to forget. Better try a nice Italian restaurant at the corner.

Hotel M, Manager at Ibis Berlin Neukoelln, responded to this review

Dear Guest, you have parked your car in front of a suppliers entrance from a company next to our hotel. It was clearly marked with a garage door and a lowered riser board. The reception staff and ME- hotel manager tried to find out whether the car by one of our hotel guests was. Since it was a rental car, we could not find the vehicle owner out. Unfortunately we cannot ask every guest of our hotel or call all guest rooms. I am sorry for towing your car, but you should know yourself as a car driver, where car parking is allowed. Yours sincerely, the hotel manager

Julian S 2014/09/05
« Neukoln »

The hotel was good.The rooms were larger than what seems to be the standard north european Ibis size.The location was a little run down but I was aware of that prior to arriving.If you elect to stay here the price tends to be cheaper than other more central locations given the proximity to the U and S bahns this is not really a problem.It suited my purpose perfectly but maybe its not the best location for a romantic break.Great location if you are a David Bowie fan (If you are a fan you will know why).I have graded the Location average but it is dependent upon what you are travelling to Berlin for and what and where you wish to visit.

Jordi B 2014/07/02
« Good for the price »

O was there for two nights. The hotel is very clean and really close to a metro station. The wifi is free only in the lobby and for room access a €5 fee is charged. *THERE IS ANOTHER STEET WITH THE SAME NAME SO BE CAREFUL WHERE YOU HEAD WHEN ARRIVING. I truely recommend staying here, if you don't mind taking the subway to any touristic place.

33PatriciaG 2014/06/02
« Really good budget hotel »

Nice hotel which I would definately stay in again. Welcoming staff, nice lobby, good breakfasts, good rooms, the U bahn station is a two-minute walk away. Especially good for those travelers coming to the Schoenfeld Airport, as the 171 bus goes almost door to door in about 25 minutes.

Raphael C 2014/03/14
« Very Good But... »

Very good, fair prices for the services (internet, car parking... ) and we have appreciated the car-parking. Nice people (enough are speaking english). Just one curious thing about one lift which brings you... in the stairs...

578peterv 2013/11/01
« IBIS »

Cheap clean and confortable, not the best part of town, hotel is in a side street but only 50m form the U bahn. Breakfadt good quality a bit on the high side at €10 but free internet. OK for a couple looking for cheap decent accomodation

tcwang2013 2013/08/28
« stay for weekend trip »

well situated hotel: just outside inner zone (zone A) of public transportation. Underground station onlay about 200 meters from hotel. Just outside the hotel very good restaurant (Italian/grill). The staff was nice/friendly. The rooms were OK, but quite hot as we slept on the top floor (4th floor) without airconditioning and we could open the window only a little bit as the guest in the room below us was smoking weed. We travel by car and could use one of the few parking places of the hotel; we would not advise to park in the street.

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