Hotel - ibis Rotorua
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Ibis Hotel Hotel

ibis Rotorua Hotel

Lake End  Rangiuru Street 
3010  ROTORUA
NEW ZEALAND

1,118 reviews
TripAdvisor Rating Based on 1,118 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre  (Nearby)
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Airport shuttle
    • HAMILTON (Paying)
    • ROTORUA AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 145 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 109 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Rotorua

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,118 reviews
EzraChee 2017/05/21
« you deserve better »

first, there is no "real" lobby entrance for the hotel, so you need to park at roadside to drop your luggage check in then only can go down basement for parking. second, the room air-con not functioning propoerly as the weather is quite cold when we arrive so i turn on it but cold air coming out even we turn the temperature to 30, so at last we switch it off, even better. third, im glad we have a free entrance to the hot spring spa pool in novotel just next door but there is no indoor or shielded pathway connect to the hotel so you need walk in a cold outdoor to reach novotel then walk back after you have your pool section, is chilling. final, basically the hotel itself dont have any facilities, you need to go novotel, so my opinion is better book novotel which the price not much different. this is the worst hotel i stayed in NZ comparing within the same range, so i do not recommend to stay.

Richard T 2017/01/15
« Reasonable Value »

Staff were very nice and the hotel is good value. Use of services at the other hotel next door also. Basic hotel and perhaps a little tired but as I say good value. Porridge could be better! Location really good, close to all bars etc

Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Richard T, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again!

elsthorpe 2016/10/19
« Central locality »

Staff helpful and accommodating.A mouldy smell which went after the airconditioning was used.No opening windows but view of Lake Rotorua( and carpark) Breakfast satisfactory. Comfortable bed and clean room.Quiet. Standard Ibis hotel.

Edward J, General Manager at Ibis Rotorua, responded to this review

Dear elsthorpe, Thank you for taking the time to comment on your stay with us. I am glad to hear you enjoyed your visit and found the staff and facilities to your liking. We look forward to having you stay with us again.

Working2HolidayBaby 2016/07/28
« Better air conditioning needed »

Good location. No problem with room except the air conditioning appears to have a mind of its own (may be centrally controlled as it was like it turned off in the middle of the night & the room got too warm). This is not the first time we have stayed at the hotel & this has happened either. Made for an unpleasant sleep & you want to open a window but it's not possible.

Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Working2HolidayBaby, Thank you for taking the time to comment on your stay with us. It is pleasing to read that your stay was, on majority, a comfortable and pleasing one. I do apologies for the problem with the aircon. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

geoffandestelle 2016/07/08
« Weekend in Rotorua »

Pleasant Journey down to Rotorua and were greeted by friendly and helpful staff at the Ibis front desk. Room was great and view stunning. Great to be able to share the facilities primarily the Hotpools at the Novotel oh so relaxing. As usual fabulous and value for money Buffet dinner at the Novotel restaurant. Hotel bars were great but also close to town restaurant strip so could take a nice stroll for a drink there as well. Overall great.

Edward J, General Manager at Ibis Rotorua, responded to this review

Dear geoffandestelle, Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We hope to see you back again soon!

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