Hotel addressMayakovskogo 3A
191025 SAINT PETERSBURG
How to reach the hotel
Contact the hotel
- Tel. (+7)812/3351188
- Fax. (+7)812/3351180
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Novotel Saint Petersburg Centre - hotel reviews in St Petersburg
Hotel code: 5679
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good hotel, well located but small rooms and extremely small wardrobe"
31st August 2013, PfgMfl, Lausanne, Switzerland
Excellent location very close to Nevski Prospekt. At a walking distance from Moskovsky railway station, which allows to save exorbitant taxi fares to those who travel to/from Moscow with the Sapsan high speed train. Rooms have the typical Novotel layout (same all over the world), are rather small and have almost no space for stowing clothes: the wardrobe is extremely small and not practical because clothes have to be hanged one behind the other. Even though we stayed during the summer the space was not sufficient (we cannot imagine how people can manage during the winter with big coats).Food in the restaurant is very good and prices are in line with comparable Russian restaurants. However there are several cheaper and pretty good restaurants on Nevski Prospekt. Staff members are friendly but some of them have very limited English knowledge (even at the reception).View management response »
Management responseDear Guest!Thank you very much for this review. We appreciate your kind comments about location and food in the restaurant. I am sorry that there are some points that you disliked. Concerning the wardrobe, I need to mention that all Executive and Junior Suites have spacious wardrobes as well as some of our Novation rooms. Next time we will be happy to accommodate you in one of these rooms.Hope to see you again in Novotel St. Petersburg Centre.Best regards,Afanasyeva Natalia,Front Office Manager.
"Small Room / Good Sleep"
4th July 2013, JuanCarlos_11, Istanbul, Turkey
Mayakovskaya Metro Station is the biggest asset of this hotel. Nevskiy Prospect is within easy reach. Bus station is somewhat cloes. Moskva Restaurant is within walking distance. It is close to Center of St. Petersburg. Breakfast is all right. 10am deadline is a bit short.View management response »
Management responseDear Mr. Juan Carlos,Thank You for Your feedback! We were delighted to hear that You have found the hotel location suitable for Your requirements, but very sorry that some points did not meet Your expectations. Anyway, we will be looking forward to welcoming You back at Novotel!Best regards,Afanasyeva Natalia,Front Ofiice Manager
31st January 2013
Have stayed in this hotel a couple of times before and have always had positive experiences. I especially recommend Novotel Centre for those who travel with their pet - it's quite difficult to find a decent hotel in St. Petersburg which allows big dogs in the room but this hotel is a pleasant exception.View management response »
Management responseDear Guest,Thank you so much for sharing your mind with others. We strive to provide quality accommodation, value for money and a great guest experience. We appreciate a lot your feedback and are looking forward to seeing you again.With kind regards,Ekaterina OnokhinaRevenue and Quality Manger
9th January 2013, Maxim555, Washington DC, District of Columbia, USA
Very good hotel, I am staying there second time in two years. Rooms are nice and clean, breakfast is good also. Enjoyed staying there. The stuff is young and helpful. I recommend this hotel to stay in.View management response »
Management responseDear Maxim,Thank you very much for such a positive review. Your opinion is very important to us.I have shared your kind words with our team who are delighted to know that their efforts have not gone unnoticed. Please, do choose Novotel St. Petersburg again for your next trip.With warm regards,Ekaterina OnokhinaRevenue and Quality Manager
25th October 2012, totalthinker, London
Good hotel, good location but quite far from the subway if you have a pram! The hotel had organised a baby cot for us which was a very nice touch. Overall a very nice hotel, I would sty there again and recommend to others.
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.