Hotel - ibis Santo Andre
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Ibis Hotel Hotel

ibis Santo Andre Hotel

Av Industrial 885 
09080510  SANTO ANDRE
BRAZIL

849 reviews
TripAdvisor Rating Based on 849 reviews
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From 127.00 BRL Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Ironing room

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • Minibar
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Santo Andre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 849 reviews
Carlos S 2017/03/31
« Hotel Quality »

Really disappointed with the service and the hotel, The service was bad and inopportune, there is no person with whom to communicate or complain at the hotel. rooms are small and do not have any type of service

Ibis S, General Manager at Ibis Santo Andre, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager ibis Santo Andre

Adriana F 2017/03/06
« Very good »

Every thing was wonderful But we was so tired that just don't want to let the room just to eat And you don't have service room It was a little problem If you change this the hotel will be perfect to our view

Ibis S, General Manager at Ibis Santo Andre, responded to this review

Dear Karina Canuto, We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. Thank you again. Sincerely, General Manager Hotel ibis Santo André

Kenji F 2016/12/11
« Very Good »

The Hotel is really nice and well located, close to the shopping mall and the Federal University of the ABC. The service was really nice. Both the bedroom and bathroom are large and very clean. The coffee is good!

Ibis S, General Manager at Ibis Santo Andre, responded to this review

Dear guest, Thank your for your replay. Ibis Santo André

brun0benetti 2016/05/24
« Business Trip to Santo André »

The whole hotel was very good, the dinner was for a fair price and pretty good and the room was perfect for what we needed it for. The staff was kind and gentle; and the checkout was fast and easy to do.

Ibis S, General Manager at Ibis Santo Andre, responded to this review

Prezado hóspede, O Hotel Ibis agradece seus comentários e permanece à disposição! Atenciosamente, Ibis Santo André

2015/05/26
« Nice location by public park and mall, cigarrette smell in room. »

We stayed for one night so didnt bother to change rooms. We stayed at 10th floor w. good south view overlooking park and mall which are both a few feet away from the lobby entrance. Hotel seems to be non-smoking but our room smelled cigarette inside.

Ibis S, Gerente de recepção at Ibis Santo Andre, responded to this review

Prezado hóspede, Agradecemos suas observações com relação sua hospedagam no hotel Ibis Santo André. Sua opinião é muito importante para nós. Esperamos reve-lo em breve em um de nossos hotéis. Atenciosamente, Ibis Santo André

Ediser001 2014/06/08
« Typical Ibis »

Typical Ibis quality, Rooms have no heating making them a little cold in winter time. Well located with suficiente aminities nearby such as a shopping center with several restaurants and a food court. Good option for a reasonable price.

Carla G, Gerente geral at Ibis Santo Andre, responded to this review

Prezado hóspede agradecemos seu contato. Para nós é muito importante sua opinião a respeito do nosso Hotel e serviços. Atenciosamente, Ibis Santo André

Ricardo S 2013/12/31
« Good cost v. benefit »

Very well located hotel close to a mall and a park. For those who likes to jog it is the best option in the region. There is an empty refrigerator in the room that you can fill with whatever you want to eat or drink. Cable TV and free internet.

Carla G, Gerente geral at Ibis Santo Andre, responded to this review

Prezado hóspede agradecemos seu contato. Para nós é muito importante sua opinião a respeito do nosso Hotel e serviços. Atenciosamente, Ibis Santo André

Fabi1312 M 2013/10/04
« A nice evening »

First, we found the receptionist at check in was not very kind. However, I spent a quiet night and the next morning was very good coffee and education of staff in the café and check out. Thanks for convenience.

Ibis S, Manager at Ibis Santo Andre, responded to this review

Prezado hóspede, Agreadecemos seu contato e permanecemos à disposição. Atenciosamente, Ibis Santo André

manoel_carlos 2013/08/05
« Value »

I have extended my booking from 1 to 2 days, and the new daily price soared. In my opinion, the daily price shoud have been maintened the same for the first day and for second day I would agree police price of hotel. I apreciate the opportunity.

Ibis S, Manager at Ibis Santo Andre, responded to this review

Prezado hóspede, Agreadecemos seu contato e permanecemos à disposição. Atenciosamente, Ibis Santo André

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