Hotel - Mercure Pattaya
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Mercure Hotel

Mercure Pattaya

484 Moo 10  Pattaya Second Road Soi 15 
20150  PATTAYA
THAILAND

1,217 reviews
TripAdvisor Rating Based on 1,217 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf lessons  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Billiards/Snooker

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 247 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Pattaya

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,217 reviews

CFrazier03 2017/04/24
« Great vacation »

Awesome stay and great vacation. Hotel is in a great location, wifi is not the best but hotel staff is wonderful. I would recommend this hotel to anyone who visits Pattaya. I love Thailand and looking forward on returning.

MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear CFrazier03, Thank you very much for your positive comment. I'm happy to read that you had enjoyed your holidays and really appreciate your compliment regarding to our staff service. We look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Leigh111 2017/04/02
« Good stay »

Had 9 days here enjoyed the hotel .Staff were excellent.Pool was fantastic .Although a old hotel it is well kept and about to be progressively updated it is a great place to stay in Pattaya with good access to all Pattaya has to offer.

MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Leigh111, Many thanks for your positive comment. I'm happy to read that you have enjoyable stay with us and we look for ward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

JohnD54 2017/02/12
« A nice hotel in a quiet, but convenient,location »

Nice hotel with a comfortable room and lovely pool. Thankfully construction on the huge building at the rear of the hotel seems to have ground to a halt, so the pool isn't overlooked and there's no noise. I didn't eat or drink there so can't comment on that aspect. However,it does seem expensive both in comparison to equivalent,nearby hotels & to its price a year ago.

MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear JohnD54, Thank you for your time & comments shared following your last stay with us. Together with my team, we look forward to welcoming you on your next visit as our new Restaurant Menu has just been released. Best regards, Gerald H. General Manager

Zoltan H 2016/12/19
« Mercure »

The hotel staff were extremely helpful!!! Thank you for your help! I can just recommended this hotel and hospitality! The location is good! The swimming pool is clean! The breakfast is soo good and the chef is friendly!

MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Zoltan H, Many thanks for your positive review. Thank you very much for your recently stay with us and we are most grateful to hear that our overall quality of service and facilities met your expectations. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back to Pattaya very soon. Best regards, Jeerapong Hantulah Resident Manager

cassidyp 2016/11/03
« Mercure Pattaya »

I again found this to be a comfortable and pleasant hotel to stay in. I stayed here last year and enjoyed the location. It was the same again this year. The staff are very friendly and helpful. Because we arrived by car the car park was useful. Enjoyed the swimming pool.

MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Cassidyp, Thank you very much for your recently stay with us and we are most grateful to hear that our overall quality of service and facilities met your expectations. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for your time and we look forward to welcoming your next visit Pattaya. Best regards, Jeerapong Hantulah Resident Manager

wmc992002 2016/08/23
« Family with self-drive »

The hotel is a little old. Air-conditioning needs to be improved. It takes about 15min walk to central shopping area. Drive to hotel needs passing through some narrow streets. No shop is around the hotel.

MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear wmc992002, Thank you for taking the time to share your comments with us. I am sorry that our products and service did not meet your expectation, please allow me to express my sincerest apologies. I am sure that your valued feedback will help us to improve our quality of service Once again thank you for your time and hope you will give us another chance on your next visit to Pattaya. Best regards, Jeerapong Hnatulah Resident Manager

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