Hotel - Palazzo Caracciolo Napoli - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Palazzo Caracciolo Napoli - MGallery by Sofitel

Via Carbonara 112 
80139  Naples
ITALY

2,421 reviews
TripAdvisor Rating Based on 2,421 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Tanning salon  (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Paying, Nearby)
  • Bowling  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 23:00-06:30
    • Opening hours : Week-end 23:00-06:30

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 146 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Crib on request
    • Satellite/cable colour TV
    • Automatic temperature control
    • Pay per view channel(s)
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Palazzo Caracciolo Napoli - MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 2,421 reviews

225monikaz 2016/02/29
« Good location at the entrance to the Napoli old town. »

The hotel is excellent. Nice breakfast, lovely rooms, good location. We enjoyed our four nights there. Watch out for events though, in the patio, on all weekend nights. They are unbearably loud and last until midnight!

Thomas_Allen_75 2016/02/16
« An excellent stay at an excellent hotel! »

Beautiful building, wonderful neighborhood! From check-in with Anna to our time at the restaurant with Antonio and all around wonderful experience from a dedicated team looking to enhance your stay. The room was magnificent and I had a wonderful time. Excellent job and would definitely stay again!

Bootje2015 2015/08/05
« Poor »

Staff uniterested and not well informed about surroundings. Service in bar is horrible. Internet hardly working Hystorical suite rooms uncozy, poorly decorated. Small bathroom with one of the two sinks blocked. Very noisy.

Munich1 2015/08/03
« an oasis at the border of old Naples »

I stayed already several times at this hotel, always a pleasure being there. This time we had a renovated room, very quite - view in the inner court. Diner at the hotel, in the inner court is simply magnificent for having a romantic evening after enjoying the nearby Via Tribunali and its places nearby - in walking distance

Brian H 2015/07/28
« Two separate nights in July »

Chosen for its location, not too far from the airport but on the edge of the city centre we found the hotel on a main street with alleys and intriguing diversions all around. An old palace, well refurbished and comfortable with good facilities from the restaurant and bar through to the bathroom en suite. Service was excellent all round, breakfast with a wide range of options and dinner in a spectacular tented topped former open courtyard, a bit noisy when we had a shower but perfectly dry inside. Like much of Naples the street outside contained a real mix of shops and workshops topped by apartments, many with washing hanging from the lines on the balconies and then a plethora of aerials on the rooftops. Its hot and dirty and full of people going about their daily lives, but vibrant and interesting too. The hotel is an oasis of calm and efficiency and we would stay again.

2015/07/02
« Stay between 30/05- 02/06/2015 »

The hotel inside is amazing really feels like a four star and great value for money. The hotel staff were really polite and so helpful, always smiling and happy to help. The breakfast was really nice too. The pictures online really do no do justice to the hotel. The hotel is fully air-conditioned which is what is needed, great atmosphere to just relax in. Would go back. The local area itself is not so great, but right in with the locals so you can experience real Italian food/culture which is really cheap and there are nice places within walking distance.

josiane_ide 2015/04/29
« Stay end April 2015 »

Had a very nice first trip to Naples. I would recommend to stay at the pallazzo caracciolo. Area isn't that nice although close to the station and rather close to the city center. The hotel is very nice and rooms are very well isolated. Breakfast is ok - not more. Missing fresh juice and very poor in bread choice. Dinner is fine although service can sometime be better. The waiter Salvatore is doing his best. WIFI is an issue. Not working properly! Expected a bit more from the rooms but bedding is excellent. Nice to enjoy some quietness after beeing whole day in chaotic Naples. Certainly a place to go to.

J S 2015/02/21
« The worst neigborhood ever »

The hotel by itself is ok and nice and the staff extremely friendly. But: 1- the management does not hesitate with no warnig to organize parties with incredibly loud music until 4 am 2- the neighborhood of the hotel is just a nightmare. It is dirty with garbage on the street and extremely dangerous. My wife has been attack in front of the hotel and her passport, smartphone etc stollen!!

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