Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.7/5 1,040 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Breathtaking panoramic view over Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor made meeting & events in our exclusive private rooms

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,040 reviews

TripAdvisor Rating  4.5/5  2,062 reviews

Certificate of excellence 2023

Very nice

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Wonderful welcome, clean bedroom, excellent service

Dear Mrs R., Thank you for taking the time to review your experience in our hotel. We are pleased to know that you appreciated the high standards of our service that we strive to uphold. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager

Incredible stay in Luxembourg

Customer review rating 5.0/5

Simply A. Couples - Confirmed reviews ALL

a. vibe directly upon arrival. The front office staff is very friendly and eager to help to make our stay memorable. The reservation was smooth and efficient. We had a upgrade with a view as reward for our loyalty. The bar view is breathtaking and cocktail are well elaborated. Breakfast (still with the perfect view) as a lot of options (gluten free and vegan). The restaurant is cosy and even prepare the tartare beef , live, in front of you. The room was spoteless and fully equipped. We enjoyed the Ballmain product. Housekeeping staff were very pleasant. they helped us to get feather free pillow as I have a severe allergy. Thanks to cleaning maids a lot. Lovely stay in general. We find our home in Luxembourg.

Dear Julie, What an amazingly beautiful comment to read! Thank you so much for these very kind words. We could not be happier to read that the service provided by our ambassadors, the central location of the hotel and its view have met your expectations. Your mention of our team's excellent service is much appreciated and we will be sure to let everyone know you acknowledged their efforts. We take big pride in our complex breakfast and it made us truly happy to read that you have enjoyed it. It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon. Sincerely, Fernando López Lens General Manager

Excellent

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We return once a year and the hotel always deliver to our expectations.

Dear Mr C., We would like to truly thank you for taking a moment out of your precious time to answer our survey. We could not be happier to read such amazing comment, we will make sure to pass on your very kind words onto our Ambassadors. It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we look forward to welcoming you next year. Sincerely, Fernando López Lens General Manager

Customer friendly personnel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We had a very good stay at Sofitel Grand Ducal. We recommend the management to do something about the mattress of the bed.

Dear Mrs V., We thank you for taking the time to write to us following your stay at Sofitel Luxembourg Le Grand Ducal. We are more than delighted you had a good stay with us and that the quality of service of our ambassadors was up to your expectations. However, we regret that you did not appreciate the quality of our mattresses, which is an essential aspect to ensure a peaceful and relaxing night. We take your feedback very seriously and are committed to improving this situation. We will carefully review your feedback and take the necessary measures for this. We hope to have the opportunity to welcome you again on your next visit. Sincerely, Fernando López Lens General Manager

Excellent business stay

Customer review rating 5.0/5

Mark Y. Business - Confirmed reviews ALL

Service impeccable from check in to check out. Sat in the bar reading a book and was well looked after with good food.

Dear Mr Y., Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent business stay. We strive to create memorable hotel experiences and we are happy to hear that our ambassadors have enhanced your stay through their professional and attentive service. We hope to see you again soon! Sincerely, Fernando López Lens General Manager

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Other web-users rate our hotel

  • 287 reviews 9/10 Location
  • 576 reviews 8.6/10 Room
  • 574 reviews 9.6/10 Service
  • 33 reviews 3.9/10 WiFi
  • 238 reviews 9.2/10 Breakfast
  • 232 reviews 7.8/10 Comfort
  • 207 reviews 8.3/10 Food
  • 126 reviews 9/10 Bar

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