ibis Bristol Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,688 reviews

ibis Bristol Centre - Image 1
ibis Bristol Centre - Image 2
ibis Bristol Centre - Image 3
ibis Bristol Centre - Image 4
Explore Lane, For Car Park use BS1 5LL, Avon, BS1 5TY BRISTOL, United Kingdom

Description

Hotel extras

  • Central location with nearby paid parking.

  • Only 5 minutes walking from the Bristol Hippodrome.

  • 15 minutes walking to Cabot Circus and Broadmead Shopping Centres.

  • Hot and continental buffet breakfast available each morning.

  • 20 minutes walking from Temple Meads Central Station.

Our accommodation(s)

Hotel location

ibis Bristol Centre

Explore Lane, For Car Park use BS1 5LL, Avon
BS1 5TY BRISTOL
United Kingdom

GPS:51.450376, -2.601271

Telephone
Fax +44 117 989 7210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Charlies Corner

Charlies Corner is a place with life and music. Its a bar dedicated to beer. Its relaxed enough to enjoy a coffee in the day and sophisticated enough to enjoy a beer in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,688 reviews

TripAdvisor Rating  4.0/5  2,023 reviews

Clean and friendly hotel

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very satisfactory

Dear MICHELE H., We very much appreciate your comments regarding your stay at the ibis Bristol Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Plamenova Front Office and Sustainability Manager

Customer review rating 2.0/5

Steve W. Families - Confirmed reviews ALL

Two people booked for the room yet only 1 x extra pillow was provided. Why?

Dear STEVE W., Thank you for taking the time to tell us about your experience at the ibis Bristol Centre. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that the number of the pillows were not up to your expectations. Additional pillows are available upon request and we are sorry it wasn't communicated to you efficiently. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Plamenova Front Office and Sustainability Manager Front Office and Sustainability Manager

Good location

Customer review rating 4.0/5

Sandra S. Friends - Confirmed reviews ALL

Clean, comfortable and friendly staff.

Dear SANDRA s., We very much appreciate your comments regarding your stay at the ibis Bristol Centre. Thank you for your feedback and for highlighting our good location, cleanliness, comfort, and friendly staff. We are pleased to hear that these aspects of your stay met your expectations. We appreciate your comment regarding the size of the single beds in the twin room. We strive to provide accommodations that suit the needs of all our guests and will consider your feedback as we continuously seek to improve our guest experience. We hope to have the opportunity to welcome you back, ensuring a stay that is even more satisfying and comfortable. Sincerely, Diana Plamenova Front Office and Sustainability Manager

We had a wonderful stay

Customer review rating 5.0/5

Sheila C. Couples - Confirmed reviews ALL

The hotel location was perfect for us, close to the river and plenty of restaurants to choose from. Despite a central location, the room was very quiet, the bed was comfy and we slept really well. The staff were really helpful and on hand all the time.

Dear SHEILA C., We very much appreciate your comments regarding your stay at the ibis Bristol Centre. Thank you so much for sharing your wonderful experience at our hotel. We are thrilled to hear that the location was perfect for your needs and that you found the room quiet and comfortable for a good night's sleep. It's also great to know that our staff was helpful and that you found the online navigation straightforward. We appreciate your choosing the flexible payment option, especially under the circumstances, and are glad it added convenience to your stay. Thank you for your feedback regarding the network access. We are constantly working on improving our services and will take your suggestion into consideration to enhance the security of our network. We're delighted you enjoyed our commitment to cleanliness and our green initiatives. It is heartening to hear positive feedback about these efforts. We look forward to welcoming you back for another pleasant stay. Sincerely, Diana Plamenova Front Office and Sustainability Manager

Great location

Customer review rating 4.0/5

Tanya P. Couples - Confirmed reviews ALL

Stayed here several times before due to great location and clean. This time found beds very uncomfortable, quilt not big enough for quilt cover and bed. Toilet door did not shut so was quite awkward. No hand towels were given and there was no bin in the room.

Dear TANYA p., We very much appreciate your comments regarding your stay at the ibis Bristol Centre. Thank you for returning to our hotel and for taking the time to share your experience. We are glad that you continue to enjoy our great location and the cleanliness of our facilities. However, we are sorry to hear about the issues you experienced during your most recent stay. We apologize for the discomfort with the beds and the duvet size, as well as the inconvenience caused by the toilet door and the absence of hand towels and a bin in your room. Please rest assured that we take your comments seriously and are addressing these concerns. We value your feedback as it helps us to improve our service and we hope to have the opportunity to better serve you in the future, providing a stay that fully meets your expectations. Sincerely, Diana Plamenova Front Office and Sustainability Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,764 reviews 9.5/10 Location
  • 1,885 reviews 6.5/10 Room
  • 1,456 reviews 9.1/10 Service
  • 18 reviews 7.3/10 WiFi
  • 1,020 reviews 4.9/10 Comfort
  • 882 reviews 7.2/10 Cleanliness
  • 643 reviews 7.4/10 Breakfast
  • 192 reviews 5.4/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Bristol

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.