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ibis Mons Centre Gare - hotel reviews in Mons
Hotel code: 5490
Accorhotels.com customer reviews in partnership with TripAdvisor
"Boarding School"
6th January 2012, Kevin G, Waterford, Ireland
I chose this hotel for its convenient location to the motorway. That is the only expectation which was met. The restaurant was closed. The parking charge was not clearly displayed at reception, nor is the amount referenced on the Accor website. It's €9 per day and while I have no problem with paying for parking, it seems that the hotel's aim is to surreptitiously part the guest from his money. This is further evidenced by the extortionate €14 charge for breakfast. A week previously, I paid €8.60 for an excellent buffet breakfast at an Ibis in Caen.Having booked and prepaid for two rooms, eventually only requiring one, I was quite prepared to take it on the chin regarding the loss of the cost of the second room, but the unnecessary price-gouging policy leaves a bitter aftertaste.The rooms have no air-con and no hairdryers. When I asked for a hairdryer at reception, I was rudely and unceremoniously informed that I would have to surrender my passport as security, despite my pointing out that they had my credit card details. As my passport is a valuable document. I would not leave it in the possesion of a rude and arrogant night receptionist.I notice from a previous review the manager's reply was that Mons is not Venice and that most of his replies to negative comments do not accept any responsibility to either acknowledge or rectify the legitimate concerns of paying guests. This "like it or lump it" attitude is the core ethos at this hotel that permeates from the top down to all levels of staff.I've been to boarding school and it was a far nicer experience than staying at the Ibis in Mons. Unless it recognises its obvious shortcomings and listens to its customers, avoid this hotel like the plague. I wouldn't recommend this hotel to my enemies.
"Downtown Gem"
3rd September 2011, Stuttgart, Germany
Smack dab in the middle of downtown, across from the train station. The staff was very friendly, the lobby was very clean. The rooms are not air conditioned, but the wind kept it cool. Bed was firm, typical European mattress. Trains in the evening and early morning can get annoying. Internet was good. I did not eat at the in hotel restaurant due to being 5 min walk from downtown. The only thing I recommend is not to pay online for reservation, reserve but do not pay until you check out. They seem to not be able to change your bill after you pay online!
"Good value"
1st August 2011, cascaispickles, Cascais, Portugal
The Ibis Mons Gare is just opposite the railway station and only a short walk from the Grand Place. Rooms are basic but spacious and clean. The receptionist was very helpful and friendly. I was very disappointed to see that the restaurant was closed for several weeks for summer holidays - even though I did not wish to use it, this seems to me to be a bizarre business practice. Overall it's a good value hotel.
"Ibis Mons"
13th July 2011, Surrey
A comfortable convenient hotel for an overnight stop. Arriving by road is slightly tricky, due to the local road system, but the sat-nav helped. The resturant was closed the night we stayed, but there are plenty of eateries in the Grand Place nearby, which gave us a chance to see a little of the town.
"Weekend in Mons"
18th November 2010, Windsor
Hotel fine - on busy road but main problem for noise was the nearby fair in residence for one month. Disappointed that restaurant was closed Sat/Sun. Centre not far to walk - another fair at the GrandPlace.
Hotel address
Boulevard Charles Quint 27b7000 MONS
BELGIUM
How to reach the hotel
GPS :N 50° 27' 16.47'' E 3° 56' 39.70''
Contact the hotel
- Tel. (+32)65/847440
- Fax. (+32)65/847441
- info@ibismons.be
