Hotel address
Na Porici 511000 PRAGUE
CZECH REPUBLIC
How to reach the hotel
GPS :N 50° 5' 20.22'' E 14° 25' 48.94''
Contact the hotel
- Tel. (+420)2/66000999
- Fax. (+420)2/66000660
- H5477@accor.com
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ibis Praha Old Town - hotel reviews in Prague
Hotel code: 5477
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good location and clean"
6th January 2013, PrivateScreenNames, Vienna, Austria
Simple and clean hotel in a great location. We didn't see the need to pay any more money for a fancier hotel with more bells and whistles that we wouldnt use/need because we spent most the day touring Praha. But, the convenience made it easy to make a mid-day stop back at the hotel to change and rest.Parking is VERY expensive however.Also, we were in a room at the end of the hall which meant we didn't get internet service and they offered to do nothing about it event though that have a 15 minute guarantee that everything will be as promised in the room.
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Management responseThank you !
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"Prague Christmas trip"
20th December 2012, Mick P
Our Third stay in Prague and our second Ibis hotel, once again we wern't disappointed with Ibis, very pleasant receptionists as we checked in everything was in place they knew we were arriving our rooms were ready and all before 12:00 noon. The Old Town Ibis is a very good location a few minutes walk to Wenclass square and old town square with lots of shopping nearby. The hotel is very warm almost too warm but nice on the really cold days.The only possible negative if i wanted to be picky is the breakfaste staff dont seem to be on the ball people always waiting for cuttlery or plates and bowls and it wasnt really that busy.but overall a very nice and pleasant stay, we would definately stay here again excellent location and value for money.
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Management responseDear Mick P,We very much appreciate your comments regarding your stay at the Ibis Praha Old Town. It is always a pleasure to receive positive review. Your feedback to our breakfast staff was discussed with our restaurant manager to improve our operational procedures and to avoid any future occurences. Thank you again for staying with us and the ibis Praha Old Town team looks forward to welcoming you back.With kind regards from PragueJiří Hnolík, Front Office Manager
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"Great value for money"
18th December 2012, TrueQ, Basel, Switzerland
The Ibis Praha Old Town has been a very positive surprise. I usually stay at other hotel categories, like Mercure or Novotel. Aside from being nicely situated in the old town an therefore in walking distance of all major attractions and sights, it's modern, nice hotel with clean rooms, good service and in great, big bed I slept just as nice as in one of the 'big' hotels;)).
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Management responseDear TrueQ,thanks for your lovely review-it is short, but great! It is always a pleasure to read such kind feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regardsJiří Hnolík, Front Office Manager
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"Location & Breakfast"
12th December 2012, ratihjanis, Jakarta, Indonesia
The location is perfect, really in the city center. They have many choices for the breakfast. The bed was new. I'm travelling with my husband and was pregnant, the hotel was really comfort I could rest very well while staying there. Everything was nice about Prague, except the scamming group of artist in the metro station pretending to be ticket inspector.
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Management responseDear ratihjanis,We are delighted to know that the hotel as a whole was to your satisfaction and that we met high ibis brand standards as you kindly mentioned in your review. I sincerely hope that unhappy encounters you have experienced will not prevent you giving Prague another chance and hopefully we will have another opportunity to treat you as a guest over here again. All the team is looking forward to welcoming you back on your next visit.With kindest regards from ibis Praha Old TownJiří Hnolík, Front Office Manager
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"One night business trip"
10th November 2012, R0y1951, Bedale, United Kingdom
No hassle check in and out with well staffed and helpful reception. Easy to use facilities when it is late and you are tired. Room clean comfortable and what you expect with Ibis. Not quite in Old Town but adjacent. Good metro availablity.
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Management responseDear R0y1951,thank you very much for your review - short but sweet. All the team hopes for another opportunity to serve you again on your next visit in Prague.With best regard from ibis Praha Old TownJiří Hnolík, Front Office Manager
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"Excellent location"
11th September 2012, Singapore
This hotel is excellent value for money. It is close to the old town square and to dining and entertainment facilities. The stay could be much improved if the room came with free wifi. The hotel bar is well worth a visit.
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Management responseDear guest,thank you for your review. I’m truly sorry that you were not informed correctly about our services, which can happen in rare occurrences when a guest is misinformed during the check-in. For that I sincerely apologize. Of course we provide free wi-fi connection which is available not only in public spaces, but it covers also all the rooms. Anyway your feedback is greatly appreciated and we thank you for your comments.With best regardsJiří Hnolík, Front Office Manager
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"Pleasant stay in the old town"
6th September 2012, chcui, Vancouver, British Columbia, Canada
After reading many unhappy experience with private hotels in Prague, this Ibis does not let me down. Every charge is listed and the hotel also provides price reference for taxi. About 5-10 minutes walk to the Old Town Square, and the Palladin shopping mall is right next door.The room is small but ok for two people.
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Management responseDear chcui,we are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.All the team is looking forward to your next visit!With best regards from PragueJiří Hnolík, Front Office Manager
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