Hotel - Novotel Karlsruhe City
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Novotel Hotel

Novotel Karlsruhe City Hotel

Festplatz 2 
76137  KARLSRUHE
GERMANY

983 reviews
TripAdvisor Rating Based on 983 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 237 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Karlsruhe City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 983 reviews
Garfield40 2017/04/10
« 150 points reward »

I took part of the 150 points. It is worth to discuss to each team members that the trash and empty bottles from minibars will not be taken. Everybody had another explanation. It was not good explaine

ozzy362014 2016/11/24
« perfectly placed to view a pretty city »

The hotel, though surrounded by roadworks for now, is in an ideal location to see the whole of Karlsruhe. A lovely reception, friendly and happy receptionists, and a very comfortable large room. My only gripe were the pillows.... a bag of air pretty much, but only the next morning did i find out you could order other pillow types?! Never-mind, something for the next trip.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Thanks for your review and the positive comment. I'm very sorry that our pillows did not meet your expectations. We will take care for it. Yours sincerely, Axel Hoffmann General Manager

mdr747 2015/12/27
« Excellent value for money hotel »

This is a high standard hotel. It was just what I needed after a long day at work and 3 hour night drive, half way to complete the rest of my journey. Friendly reception and a great room, real value for money. Can highly recommend. Current road works make the hotel a bit difficult to get to. These road works also have generators which send out a disturbing high pitched frequency. Fortunately my tiredness allowed me to sleep through it but I heard another guest complaining at check out. My room had no hot water, and when I advised this at check out, they offered another room to shower in before I left. A very nice touch and very well diffused situation. Overall I am very satisfied with my stay.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret the road works but unfortunately we don’t have any influence. Thanks as well for your understanding of the lack of hot water according to a short term problem with the district heating. We hope to see you again very soon. Sincerely, Axel Hoffmann General Manager

David R 2015/09/15
« Very good stay »

The hotel was very good, clean and tidy. The staff were very helpful. The only criticism is the cost of drinks in the bar. The cost of beer and wine is quite frankly prohibitive. However, I would go to this hotel again.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I read with pleasure that you will visit us again - We are looking forward to welcome you. Sincerely, Axel Hoffmann General Manager

Alberto P 2015/09/14
« Comfortable stay, good location »

I was very satisfied with my stay. Comfortable room with well stocked minibar, electronic safe, varied enough room service menu. My room was quiet and everything was clean and in working order. It exceeded my expectations for the Novotel chain. Location is good, a short walk from a shopping center, the central shopping streets and the Castle. There is underground parking with direct lift access. Checkin and checkout were very quick, also thanks to the electronic pre-checkin and pre-invoice. A full 4 star experience.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad, that you enjoyed your stay and we hope to see you again very soon. Sincerely, Axel Hoffmann General Manager

Kenneth S 2015/07/11
« Excellent city hotel »

A quality hotel, comfortable with garage parking & a welcoming approach. Breakfasts are good; rooms very comfortable; WiFi OK. The only downside is the U-Bahn project that means there will be on-going construction work nearby until 2020.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Axel Hoffmann General Manager

Richy-UK_1 2015/05/06
« Very comfortable hotel. »

Had an overnight here with absolutely no problems. Hotel is a short walk from the city centre and station. Friendly welcome at reception and in the bar. My room was spotlessly clean, and was of a good size. I slept well. Recommended.

Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Axel Hoffmann General Manager

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