Hotel - Sofitel Hamburg Alter Wall
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Sofitel Hotel

Sofitel Hamburg Alter Wall hotel

Alter Wall 40 
20457 HAMBURG
GERMANY

2,153 reviews
TripAdvisor Rating Based on 2,153 reviews
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From 132.00 EUR Non member rate
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Select your dates 132.00 EUR

Hotel Sofitel Hamburg Alter Wall

French luxury and local cuisine in the worlds most exciting cities

The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

Hotel extras
  • Pure relaxation in the Seagull Spa
  • Lounge with a view and signature drinks
  • Big-city flair with adventures into nature
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Hamburg Alter Wall

Alter Wall 40
20457
HAMBURG
GERMANY

Tel: (+49)40/369500
Fax: (+49)40/369501000

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S 1 : S 1, STADTHAUSBRUECKE
  • U 2 : U 2, JUNGFERNSTIEG
  • U 3 : U 3, ROEDINGSMARKT
  • HAMBURG AIRPORT At 12km / 7.46 miles
  • CENTRUM At 5km / 3.11 miles
  • MAIN STATION At 1.5km / 0.93 miles

GPS : 53.549443, 9.988246

Our rooms

The 241 spacious rooms, from Classic to Luxury Suites, have magnificent marble bathrooms, soft dressing gowns, WIFI and 24-hour room service. Some rooms in this first-class accommodation in the center of Hamburg offer views of the canal.

  • CLASSIC ROOM, 1 Queen Size Bed
    CLASSIC ROOM, 1 Queen Size Bed Classic Room

    205 sq. ft. (19 m²), canal or city view, Sofitel MyBed queen-size bed, flat-screen TV, Bose Wave radio, air conditioning, marble bathroom with shower, Lanvin toiletries, high-speed Internet access, free WIFI.

  • Luxury Room
    Luxury Room Luxury Room

    355 sq. ft. (33 m²), canal or city view, Sofitel MyBed king-size double bed, 10 ft. (3.2 m) ceiling, Nespresso machine, flat-screen TV, Bose Wave radio, A/C, marble b/r with raindance shower and bathtub, Lanvin toiletries, high-speed Internet access.

  • SUPERIOR ROOM, 1 King Size Bed, city view
    SUPERIOR ROOM, 1 King Size Bed, city view Classic Room

    301 sq. ft. (28 m²), city view, Sofitel MyBed king-size double bed, flat-screen TV, Bose Wave radio, air conditioning, marble bathroom with raindance shower or bathtub, Lanvin toiletries, high-speed Internet access, free WIFI.

  • SUPERIOR ROOM, 1 King Size Bed, canal view
    SUPERIOR ROOM, 1 King Size Bed, canal view Superior Room

    301 sq. ft. (28 m²), canal view, Sofitel MyBed king-size double bed, flat-screen TV, Bose Wave radio, air conditioning, marble bathroom with raindance shower or bathtub, Lanvin toiletries, high-speed Internet access, free WIFI.

  • Junior Suite
    Junior Suite Junior Suite

    450 sq. ft. (43 m²), canal or city view, Sofitel MyBed king-size double bed, Nespresso machine, flat-screen TV, Bose Wave radio, air conditioning, marble bathroom with raindance shower and bathtub, Hermès toiletries, high-speed Internet access, free WIFI.

  • Prestige Suite, king-size bed, separate livingarea, canal or city view
    Prestige Suite, king-size bed, separate livingarea, canal or city view Prestige Suite

    630 sq. feet (60 m²), Sofitel "MyBed", Nespresso machine, 2 flat-screen TVs, Bose Wave radio with iPod docking station, air conditioning, mineral water, marble bathroom with raindance shower and bathtub, Hermes toiletries, free WIFI.

  • Opera Suite, king-size bed, living room, dining room, sauna, balcony and canal view
    Opera Suite, king-size bed, living room, dining room, sauna, balcony and canal view

    1690 sq. feet (157 m²) Sofitel "MyBed", 3 flat-screen TVs, Bose Dolby Surround Sound system, Nespresso machine, air conditioning, living room, dining room, kitchenette, study, sauna, marble bathroom, Hermes toiletries, free WIFI.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • WIFI in your room
    • Crib on request
    • Printer
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RISTORANTE TICINO Restaurant
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RISTORANTE TICINO Type of cuisine: Mediterranean


In the heart of Hamburg, you can experience a culinary journey into Mediterranean cuisine, which has been delightfully interpreted by the Ristorante Ticino through the use of regional produce. For a seamless experience, opt for our "De-Light" menu.

Find out more and book
SEVEN HEADS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SEVEN HEADS


Our trendy Hamburg bar, with its sleek colors, lounge music, and canal terrace, is a hotspot of local nightlife. Take in canal views along with an afternoon cocktail or glass of wine. After the sun has set, mingle over apéritifs in a cozy club chair.

See all our restaurants and bars

Your meetings and events

Sofitel Hamburg Alter Wall Meeting Room

Our meeting rooms


  • Number of meeting rooms: 20
  • Maximum size: 433 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 260

Our customer reviews for Sofitel Hamburg Alter Wall

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 2,153 reviews

Andrew C 2016/11/07
« Quality, but expensive »

Everything about the hotel is high quality - the staff, the rooms, the public areas. The bed was one of the most comfortable beds I have slept in for years. The only mark downs are on price. The breakfast was great, but can any breakfast be worth the 32 Euros it cost? There was no kettle in the room, which I would have expected. (There is a Starbucks within 2 mins walk.)

ChrWin 2016/10/08
« Great hotel »

The hotel is excellently placed in the very heart of Hamburg. It is well designed and kept in great shape. The only hick-up is if you arrive by car. The parking garage in the basement of the hotel is a nightmare. It is small, narrow and far away from 5-star.

Toralf N 2016/09/08
« Second visit »

I made my second visit to the hotel, the first was in June. Overall it has been a pleasant stay on both occassions. The hotel has a perfect location, in the middle of the city centre, but still very quiet. The rooms have high standard. The only thing that was negative was the poor service in the restaurant in the evening. However, the dinner it self was very good.

PeterTCI 2016/08/05
« Second visit in two years - with a follow up in 2 weeks time! »

It was a pleasure returning here after two years. Same excellent reception; a restaurant for a very good dinner, with a welcoming Maitre D@; an excellent breakfast buffet – even with fried eggs cooked in front of you. Large room with space and a similar bathroom all beautifully decorated. The additional benefit also of being very central for the retail therapy! About 7 minutes from the station. We look forward to our return in 2 weeks from a Scandinavian tour.

Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear PeterTCI, thank you very much for having taken the time to share the experience of your stay at Sofitel Hamburg Alter Wall. I was pleased to read that you enjoyed your stay at our hotel. We look forward to welcome you back in 2 weeks. Best regards, Gilles Felgen General Manager

pedrogw 2016/04/13
« Perfect location »

Service is excellent. Rooms are modern and very quiet. Location is perfect: 5 walking minutes to the city center; subway station 2 minutes away. The pool is great, so is the sauna. You can even rent bikes. Only thing which could be better is the breakfast: there were no waffles or pancakes (otherwise very good).

Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Bonjour pedrogw, thank you very much for your stay and sharing your personal experiences regarding your latest stay at Sofitel Hamburg Alter Wall. We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities. Your compliments are a great and intensive motivation for our employees. Regarding your breakfast comment please be informed that we serve pancakes during breakfast. They will prepared fresh and individual to the guests request. We are looking forward to welcoming you again at Sofitel Hamburg Alter Wall. Yours sincerely Gilles Felgen General Manager

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