Hotel - Sofitel Hamburg Alter Wall
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Sofitel Hotel

Sofitel Hamburg Alter Wall Hotel

Alter Wall 40 
20457  HAMBURG
GERMANY

2,238 reviews
TripAdvisor Rating Based on 2,238 reviews
Best price guarantee
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From 132.00 EUR Non member rate
From 125.40 EUR Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 132.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 241 spacious rooms, from Classic to Luxury Suites, have magnificent marble bathrooms, soft dressing gowns, WIFI and 24-hour room service. Some rooms in this first-class accommodation in the center of Hamburg offer views of the canal.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • WIFI in your room
    • Crib on request
    • Printer
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Hamburg Alter Wall

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 2,238 reviews

Andrew C 2016/11/07
« Quality, but expensive »

Everything about the hotel is high quality - the staff, the rooms, the public areas. The bed was one of the most comfortable beds I have slept in for years. The only mark downs are on price. The breakfast was great, but can any breakfast be worth the 32 Euros it cost? There was no kettle in the room, which I would have expected. (There is a Starbucks within 2 mins walk.)

ChrWin 2016/10/08
« Great hotel »

The hotel is excellently placed in the very heart of Hamburg. It is well designed and kept in great shape. The only hick-up is if you arrive by car. The parking garage in the basement of the hotel is a nightmare. It is small, narrow and far away from 5-star.

Toralf N 2016/09/08
« Second visit »

I made my second visit to the hotel, the first was in June. Overall it has been a pleasant stay on both occassions. The hotel has a perfect location, in the middle of the city centre, but still very quiet. The rooms have high standard. The only thing that was negative was the poor service in the restaurant in the evening. However, the dinner it self was very good.

PeterTCI 2016/08/05
« Second visit in two years - with a follow up in 2 weeks time! »

It was a pleasure returning here after two years. Same excellent reception; a restaurant for a very good dinner, with a welcoming Maitre D@; an excellent breakfast buffet – even with fried eggs cooked in front of you. Large room with space and a similar bathroom all beautifully decorated. The additional benefit also of being very central for the retail therapy! About 7 minutes from the station. We look forward to our return in 2 weeks from a Scandinavian tour.

Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear PeterTCI, thank you very much for having taken the time to share the experience of your stay at Sofitel Hamburg Alter Wall. I was pleased to read that you enjoyed your stay at our hotel. We look forward to welcome you back in 2 weeks. Best regards, Gilles Felgen General Manager

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