Hotel - Mercure Hotel Hannover Mitte
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Mercure Hotel

Mercure Hotel Hannover Mitte

Postkamp 10  Niedersachsen 
30159  HANNOVER
GERMANY

457 reviews
TripAdvisor Rating Based on 457 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility.adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

  • 170 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Hannover Mitte

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 457 reviews

BrugesBertie 2015/07/08
« A well situated and reasonably priced base for exploring Hannover »

A comfortable and clean room, an excellent choice for breakfast and friendly and helpful reception staff. Special mention for the vending machine in reception that has quality cold beer. Plenty of secure car parking and easy access from the A-bahn were also plus points for us.

Serge C, General Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Mercure-Guest, thanks a lot for your great review on your stay with us, 5/5 points is really amazing! We hope, that you will choose our hotel again during your next city trip to Hanover! Looking forward to! Best regards, Serge Caurant General Manager

PeterDewing 2015/03/25
« Deceitfully overpriced / poor restaurant cuisine »

When I opened the web page for this hotel it said that room prices start at 77 euros. I ended up being charged 125 euros for a single room because the computer told me the charge was £89.20p. No way of finding out how this price was arrived at was available. I feel that UK customers are being discriminated against because we are not in the Euro. Our currency is strong and we are made to suffer for it. This is amoral behaviour by hoteliers such as Mercure Group. I am one of their good customers and this is how they treat me! The steak I had for supper on my second evening was awful. It was described as Irish Cattle Steak from Highland Ireland [is there such a place?] TOUGH is not the word. I have all my own teeth and yet I struggled valiantly to chew it. Half of the meat ended up on the side of my plate. I was amazed that the waiter claimed that he could do nothing to minimise my bill for this food - apparently the Hotel gives its staff Hell if they try to do anything in favour of the customer with the computerised system of accounting. I was made to feel sorry for the waiter and not vice versa!! Now isn't that amazing? and probably downright dishonest into the bargain! I was overall annoyed with my treatment and also very dissatisfied with staff lack of concern about my criticisms which are serious - I will be reluctant to stay at this hotel again.

Elmar S 2014/09/14
« my favourite hotel in hannover »

its located directly in the city centre. only a 5 minutes walk from the pedestrian area. the friendly staff knows me already and I even get the same room each stay on 5th floor. well, actually each room looks the same anyways, but i like to stay on top floor due to noise and the great view. the breakfast is quite opulent and comes with a big variety of typical German items. what anoys me is related to the pricing attitude of Accor group. the regular cheapest price is the internet rate. its about 80 euro which is a good deal. the price can go up rapidly if you extend your stay or during exhibitions.

Serge C, General Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Elmar, thanks for taking the time sharing your experiences with our hotel on Tripadvisor. We are very happy that you choose our hotel for every stay in Hanover. As we have a flexible pricing it could sometimes be that the rates change per night. But we will always offer the same prices directly as you can book online. I will forward your comments on our breakfast to our F&B Manager, she will be very glad about it. We look forward welcoming you soon again! Best regards, Serge Caurant General Manager

Annette H 2014/09/08
« Visiting Family »

Stayed for 2 nights last week with daughter and grandson for a family birthday celebration. All staff in reception,restaurant and room service very friendly and helpful. Rooms a little basic but clean, comfortable and light. Excellent breakfast buffet. Very good location within walking distance of centre. Will certainly stay again

Serge C, General Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Annette, thank you so much for your amazing review, especially for your positive feedback concerning the helpfulness and friendliness of our staff. They always work very hard to let all guests feel welcome and comfortable, it is the best motivation to get such a positive feedback directly from our guests. Thank you for that! We look forward welcoming you again during your next stay in Hanover! Best regards, Serge Caurant General Manager

Michal M 2014/08/18
« good service, fair price »

A reasonably priced good Mercury hotel, conveniently located in the city center, in a walking distance to main railway station. Nice rooms esp. the privilege rooms with lots of amenities. Very nice breakfast. Higly recomended.

Serge C, General Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Mercure-Guest, thanks a lot for your good review on your stay with us and for sharing it on Tripadvisor. We are very happy, that you enjoyed it and felt welcome. We hope, that you will choose our hotel again during your next visit in Hanover. We wish you all the best! Serge Caurant General Manager

Erik A 2014/07/17
« Fine location, good roms, free Wifi, nice breakfast »

We enjoyed staying at this hotel. Friendly employees with good service, free Wifi, which were functioning well, nice rooms and a breakfast with a lot of things to enjoy. Parking with good space at the hotel is an important thing when you are in af city hotel. Easy walking to old town and a nice restaurant next door.

Serge C, Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Mercure-Guest, thanks for your great review on your stay with us. We are very happy about your compliments, especially concerning our staff. They always do their best to satisfy our guests. We look forward welcoming you the next time in our hotel and wish you all the best! Best regards, Serge Caurant General Manager

r2001roberto 2014/07/12
« Just average »

Clean room, really small bath, terrible wifi. I wouldn't stay for more than one night. Problems with a/c that were never solved and no other room was offered. Really poor english spoken so communicaion was difficult

Serge C, General Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Mercure-Guest, thanks a lot for taking the time to share your experiences on Trip Advisor. We are very sorry, that you did not enjoy your stay in our hotel. Concerning the difficult communication I will talk to our reception staff, what happened. I would be pleased if you could send us a short mail to h5391-re@accor.com to let us know in which room you slept to solve the problem with the wifi as we just renewed it a few weeks ago and with the a/c. We hope that you will give us a second chance to verify that we can do better. Best regards, Serge Caurant General Manager

John H 2014/02/01
« Good, clean hotel at reasonable price »

Stayed two nights in bitterly cold weather but were warm and comfortable in this well-placed hotel only 10-15 minutes walk from the centre of Hannover. The underground car parking was helpful (allowing the windscreen washers to defrost!). We skipped breakfast in the hotel so don't know how good that was. Had a drink one evening in the pretty well empty bar, where the service was excellent. Very pleaseant stay.

Serge C, Manager at Mercure Hotel Hannover Mitte, responded to this review

Dear Mercure-Guest, thanks a lot for sharing your experiences in our hotel. We are very glad that you enjoyed the stay with us and we look forward welcoming you in our hotel during your next visit in Hanover. See you soon! Best regards, Stefanie Hartke reservations manager

Kilmahew 2013/10/25
« Convenient for Hannover visit »

The hotel is easily reached from the train station, we took a taxi costing 6 Euros, however it can be reached on foot in approximately 20 minutes - Leave station at Ernst-August Platz exit, right along Kurt-Schumacher Strasse(follow tram lines) and before Staintor U-Bahn turn right, with a church ruin on your left, Continue to cross a main road:Celler Strasse then Postkamp is on your left and the hotel about 50 metres along on the right. The open plan reception/lounge area is spacious and there is a small bar area on the left just before the restaurant. We were dealt with cheerfully, quickly and efficiently and were soon up in our room - we had plumped for a privileged room which was spacious with shower, no bath but also included hairdrier, bathrobe and slippers, we also had an armchair. In the room were a safe and fridge - we had free usage of the contents, water and soft drinks, which were topped up each day. One quibble was that we should have had free Wi-Fi in the room - this was not offered at reception, we had to request this. We had booked room only and therefore did not eat at the hotel - there are plenty of opportunities to obtain breakfast and meals in Hannover centre which is only 10 Minutes by foot - there are two U-bahn stations nearby: Christuskirche: turn right and head towards the church and Steintor: see above. We did have a couple of drinks in the bar - this was very quiet and we had to wait before someone appeared to service the bar. Overall it is a nice hotel, the staff are friendly and helpful, and is very convenient. As mentioned we only had a couple of quibbles over a 8 day stay.

Torstensteel 2013/09/28
« Glam rock in Hamburg »

clean modern and quite friendly hotel. it is about a 30-40 min walk to the city, but they do have the u bahn station just out the front and the s bahn about a 7 min walk around the corner to get you to and from every where you need to go. service was good, rooms were good and food was good. menu is very western friendly and is kind of like a pub menu in Australia. for a hotel would think it would be a little more classy.

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