Hotel - Novotel Freiburg am Konzerthaus
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Novotel Hotel

Novotel Freiburg am Konzerthaus hotel

Konrad Adenauer Platz 2 
79098 FREIBURG
GERMANY

1,467 reviews
TripAdvisor Rating Based on 1,467 reviews
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From 115.00 EUR Non member rate
From 109.25 EUR Member's rate Members’ Rate, join while you book
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Select your dates 115.00 EUR

Hotel Novotel Freiburg am Konzerthaus

Mid-scale hotel for business or family trips

At the 4-star Novotel Freiburg am Konzerthaus hotel, make the most of its close proximity to the main train station and city center. Shops, theaters and the attractions of the historic old town are within walking distance. Combine work and relaxation in our comfortable rooms with free WiFi and relax in our spa area. You'll love our restaurant with terrace and varied cuisine, and our modern bar is the perfect place to round off your day. Two children can stay in family rooms for free at Novotel.

Hotel extras
  • Spa area with sauna and heated pool
  • Close to cafes, cinemas and attractions
  • Family services and play areas for children of all ages
  • Spacious rooms with bathtub and extra-comfortable chair
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Croquet
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098
FREIBURG
GERMANY

Tel: (+49)761/38890
Fax: (+49)761/3889100

Check-in from 15h00
Check out up to 12h00
Access and transport
  • 1 4 5 6 : main station
  • BASEL AIRPORT At 70km / 43.5 miles
  • FRANKFURT AIRPORT At 280km / 174 miles
  • FREIBURG At 0.1km / 0.06 miles

GPS : 47.995369, 7.841306

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • Superior Room
    Superior Room

    Enjoy more space! Our Superior Rooms offer plenty of space along with various extras: free premium WIFI, free minibar, Nespresso machine in the room, no additional charge for room service, bathroom with bathtub and VIP bathroom amenities with bathrobe.

  • Standard Room
    Standard Room

    Pure relaxation! Our comfortable Standard Rooms epitomize the sophisticated Novotel design, featuring minibar, free WIFI, desk, hair dryer, bathtub, cable TV and relaxing armchair with a separate desk.

  • 219 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LA ROTONDE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 06:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA ROTONDE Type of cuisine: Mediterranean


La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Find out more and book
SCOTCH CORNER Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SCOTCH CORNER


The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.

See all our restaurants and bars

Your meetings and events

Novotel Freiburg am Konzerthaus Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 268 m2
  • Maximum capacity: 220
  • Maximum banquet capacity: 180

Our customer reviews for Novotel Freiburg am Konzerthaus

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,467 reviews
Luca S 2016/11/13
« Not recommeded »

The room was old, and although non-smoking, still smelled of smoke. There was no spare plug sockets in the room, so I had to unplug a lamp to charge my phone. As a loyalty member I got free 'premium' wifi, but even that was quite slow. Staff weren't very friendly, and basically treated me as any other guest even though I have loyalty status. The only good thing is the location, it's right next to the Konzerthaus and Hauptbahnhof.

5383Novotel, Manager at Novotel Freiburg, responded to this review

We regret that your experience with the room and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Xavier Chanrion General Manager

cocogui 2016/09/03
« An excellent place to know "Schwarzwald" »

The Hotel is close to the highway and the center of Feiburg . Very good Quality /Price. Modern with parking place, clean. Very kind personal and helpful , always solved our doubts. An estrategic point to visit another small Towns ( Gengenbach, Durbach, etc) . Or go to Triberg and Tittisee.

4Family416 2016/08/04
« Family in July »

We arrived at saturday and the receptionist were very helpful and gave us free minibar because the hotel was full and we couldn´t get a uppgrade of our room. This hotel is situated in the center of Freiburg and it was only 10 minutes walk to the old town. Breakfast were quite ok but we would like more variaton of bread.

5383Novotel, Manager at Novotel Freiburg, responded to this review

We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. Tahank you very much for the top feedback. Please rest assured that we will check the variation of bread at breakfast. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Pierino Di Sanzo General Manager

maithilimehta 2016/06/01
« Novotel Freiburg »

Would not recommend this hotel for the warmth of the staff or the surrounding....the rooms were clean lighting , by way of lights not adequate....Receptionist not friendly and very mechanical....Close to the station but area full of dodgy characters and drunks ...Internet was good...Clean rooms and bathroom

5383Novotel, Manager at Novotel Freiburg, responded to this review

We regret that your experience with the staff did not meet your expectations. We sincerely apologize for this occurence and will take the appropriate measures. Together with my team I hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Pierino Di Sanzo General Manager

YvanCys 2016/05/02
« Stay in Novotel Freiburg »

The cost off the stay was extreme to high , I have never pay so much in a novotel . 180 € and breakfast not included. I DO NO UNDERSTAND THAT THESE HOTEL CAN ASK THESE PRICE, I REALLY VERY UPSET ;;;;;

ueno18 2016/01/15
« Short stay - nice and great location »

Short stay at this cozy hotel, nice large rooms, clean and friendly service from all the team. Good trendy food and very close to the station and tramways station. Easy to reach the city center. Even on foot takes you not more than 15 minutes.

5383Novotel, Manager at Novotel Freiburg, responded to this review

Thanks for this great review and the top marks in each category. We were very pleased with your praise for the large rooms, the trendy food and the friendly service.. It is always a pleasure to receive positive feedback. I will share your comments with my team. We hope, that you will visit us soon again! Sincerely, Pierino Di Sanzo General Manager

conguk 2015/11/03
« A good base for exploring the area »

The Novotel Freiburg is in a very good location for anyone travelling by rail. Just across the road from the railway station, the principal tram stops and the bus station. The hotel itself is modern with a light, airy reception area. Checking in was speedily done by the friendly girl on the desk. The room was spacious, on the quieter side of the hotel, it had a very large bathroom and plenty of wardrobe space. The only downside was that there was no proper air conditioning and the room was hot. Breakfast was plentiful with both hot and cold choices. We ate in the restauant on one evening and found the food to be of good quality and not that expensive for the grade of hotel. Check out was equally efficient. I was impressed that one of the receptionists I had a conversation with using my very basic German then apologised at the end for not speaking English to me as she didn't want to appear rude. It makes a welcome change as normally, when abroad, I do my best to use the local language and I get an instant reponse in English. The Novotel is an excellent base for exploring Freiburg and parts of the Black Forest. It is a 5 to10 minute walk or two tram stops fron the city centre, less than half an hour by tram and bus to the Schauinsland cable car and there are regular train services to nearby parts of the Black Forest. We bought a 3 day "Welcome Card" which gave us unlimited use of the trams, buses and local trains over the whole of the Freiburg regional transport system. Excellent value for money. Because the Novotel is so close to the Freiburg transport hub it made excursions both in and out of the city easy.

5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, thank you for taking the time to share your feedback with us. We would be very glad to welcome you back soon. Kind Regards, Your Novotel Team

andyzet55 2015/11/02
« 2 nights in Freiburg »

Good hotel at central location. Next to the train station but quiet. Close to trams and inner city! Very expensive breakfast - instead of paying 19 euros pp. go to one of cafes around the corner and have it for 5 euros pp. With a family of four it makes a difference!

5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, thank you for taking the time to share your feedback with us. We would be very glad to welcome you back soon. Kind Regards, Your Novotel Team

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