Hotel - Mercure Hotel Frankfurt Eschborn Helfmann Park
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Mercure Hotel

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1 
65760  ESCHBORN
GERMANY

130 reviews
TripAdvisor Rating Based on 130 reviews
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From 119.00 EUR Non member rate
From 107.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Golf course 18 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The 179 modern rooms in the 4-star Mercure Eschborn Helfmann-Park are air-conditioned and have WIFI and DSL connection. Many of the Standard and Privilege Rooms feature views of the skyline. One child aged up to 16 years may stay free of charge in your room. If you are staying with family, we recommend our spacious family room with two separate sleeping areas and connecting door. Your pet is also welcome (EUR 10/night).

  • 179 rooms
  • 145 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Frankfurt Eschborn Helfmann Park

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 130 reviews
S5596QUphilippeb 2017/05/16
« Nice hotel but poor service »

On March 18, I reserved and pay in advance a "Privilege room with Queen size bed", which was suppose to come with "VIP bathroom, bathrobe, slippers, snack, mineral water and free newspaper". But when I arrived on May 10, the room I was given was just an average one. When I addressed this concern to the Management the following day, I was told that the only Privilege room left on May 10 was a smoking one (but this was not even proposed to me..). The management proposed to give me back 40 EUR on my Visa card, but, maybe because the Visa card I used to book and pay in March ended in April 2017, the refund never arrived on my new Visa card. So my advice is : never pay in advance.

anitaandersen2016 2016/08/30
« 1 class stay »

1 class service from the staff at the hotel. Always ready to help you if it's needed. Nice room and perfect cleaned. I was missing a bottle opener either in the room or at the buying machine but that's just a little thing to improve. The breakfast was splendid and both the checkin and the checkout went quick.

2015/08/16
« Business Hotel - nice restaurant and bar area »

Standard rooms, nice entrance, bar and restaurant area. Conventient accomodation for 1-3 overnight stays - manly if you are there for work the entire day and simply look for a quite place to recap the day and have a glass of wine.

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