Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,864 reviews

Best price
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Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Germany

Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Telephone
Fax +49 9131 9747500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,864 reviews

TripAdvisor Rating  4.0/5  655 reviews

Great hotel stay

TripAdvisor rating 5.0/5

svenMarch74 Business - TripAdvisor review

Check in/out fast and easy. Staff is always friendly and customer focused. Rooms are superb and in good conditions. Housekeeping is doing a great job. Free WiFi is fast and stable enough for HD streaming. Indoor car paring for a good price. The Gym is good for cardio and a bit weight training. As a Accor diamond member I got more than I expected. My first hotel choice in this region! Many thx to all

Good staff services quality

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

overall good experience. would be better if room provide drinking water at minimum

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

nice business trip

Customer review rating 4.5/5

Michael O. Business - Confirmed reviews ALL

slept well, nice atomsphäre

Dear Mr. O., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Overall very good stay and service

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

However I got bitten quite badly by bedbugs and would suggest you fumigate the mattress in room 117

Dear Ms. R., We formally apologise for the incident. Of course, this was not supposed to happen. We took immediate action and not only replaced the mattress, but also commissioned a specialist company to do so. Rest assured that we will take necessary measures so that an experience like yours will continue to be an exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would very much like to show our appreciation during your next stay. We would be honored to welcome you again at Novotel Erlangen. Best regards, Mesut Kesici General Manager / Direktor

Customer review rating 4.0/5

Andy Business - Confirmed reviews ALL

One improvement point is to install a WiFi router in the gym; as there was neither WiFi signal nor cell phone reception down there.

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Mesut Kesici General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 473 reviews 9.1/10 Location
  • 860 reviews 6.7/10 Room
  • 818 reviews 9.2/10 Service
  • 24 reviews 6.5/10 WiFi
  • 481 reviews 8.9/10 Breakfast
  • 337 reviews 7.5/10 Cleanliness
  • 175 reviews 4.9/10 Value
  • 11 reviews 3.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.