Mercure Hotel Erfurt Altstadt 4 stars

Customer review rating (ALL Rating) 4.6/5 2,059 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Cozy guest house with Thuringian specialties in a historic building built in 1451

  • Fresh waffles and Thuringian specialties for breakfast

  • The pedestrian area and shopping street starts in front of the hotel

  • All attractions in the direct vicinity and within walking distance

Our accommodation(s)

Hotel location

Mercure Hotel Erfurt Altstadt

Meienbergstr. 26-27
99084 ERFURT
Germany

GPS:50.978365, 11.034533

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

ZUM REBSTOCK

Visit our cozy restaurant in the historic part of the hotel. Open Thursday to Saturday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,059 reviews

TripAdvisor Rating  4.0/5  735 reviews

central and comfortable

Customer review rating 4.0/5

Kps Couples - Confirmed reviews ALL

comfortable hotel well located close to the old town center, silent and with good parking options.

Dear kps, Thank you for taking the time to share your positive review of Mercure Hotel Erfurt Altstadt. We are delighted to hear that you found our hotel to be centrally located and comfortable. Our team takes pride in providing a peaceful and convenient experience for our guests. We appreciate your feedback and look forward to welcoming you back in the future. Best regards Stefan Götz Direktor / General Manager

Well located - pleasent stay

Customer review rating 5.0/5

Nicola E. Families - Confirmed reviews ALL

Great service, best breakfast, clean room

Sehr geehrte Frau E., vielen lieben Dank für die sehr gute Bewertung die Sie nach Ihrem Besuch hier hinterlassen haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Mercure Hotel Erfurt Altstadt Stefan Götz Direktor / General Manager ________________________________________ AccorInvest Germany GmbH c/o Mercure Hotel Erfurt Altstadt Meienbergstrasse 26-27 D-99084 Erfurt ________________________________________ T +4… 0 E-mail: st… mercure.accorhotels.com mercure-erfurt.de

Customer review rating 4.0/5

Cissy_m Couples - Confirmed reviews ALL

The booking was for a couple and only showed up as a single person. Needed to be changed on check-in.

Dear Simon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Mercure Hotel Erfurt Altstadt Stefan Götz Direktor / General Manager ________________________________________ AccorInvest Germany GmbH c/o Mercure Hotel Erfurt Altstadt Meienbergstrasse 26-27 D-99084 Erfurt ________________________________________ T +4… 0 E-mail: st… mercure.accorhotels.com mercure-erfurt.de

Well located

Customer review rating 3.5/5

Bb1990 Solo - Confirmed reviews ALL

The cleaning Service is extremely loud. The two Nights i stayed there I was woke up by the cleaning staff chatting loud on the other rooms. The key card demagnetised due to the contact with my phone.

Dear Beatriz S., We very much appreciate your comments regarding your stay at the Mercure Hotel Erfurt Altstadt. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are sorry for the inconvenience about the noisy staff. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yours Mercure Hotel Erfurt Altstadt Stefan Götz Direktor / General Manager ________________________________________ AccorInvest Germany GmbH c/o Mercure Hotel Erfurt Altstadt Meienbergstrasse 26-27 D-99084 Erfurt ________________________________________ T +4… 0 E-mail: st… mercure.accorhotels.com mercure-erfurt.de

Really bad internet connection

Customer review rating 4.5/5

Luis P. Couples - Confirmed reviews ALL

Everything was very nice but the internet connection is really bad

Dear Luis P., We very much appreciate your comments regarding your stay at the Mercure Hotel Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the Inconvenience about the internet connectivity. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Mercure Hotel Erfurt Altstadt Stefan Götz General Manager ________________________________________ AccorInvest Germany GmbH c/o Mercure Hotel Erfurt Altstadt Meienbergstrasse 26-27 D-99084 Erfurt ________________________________________ T +4… 0 E-mail: st… mercure.accorhotels.com mercure-erfurt.de

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Other web-users rate our hotel

  • 1,030 reviews 8.8/10 Location
  • 1,005 reviews 7.9/10 Room
  • 1,099 reviews 9.6/10 Service
  • 15 reviews 8/10 WiFi
  • 802 reviews 9.1/10 Breakfast
  • 534 reviews 6/10 Comfort
  • 337 reviews 9.2/10 Cleanliness
  • 248 reviews 4.3/10 Value

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