Recently viewed hotels
Mercure Hotel Duesseldorf City Center - hotel reviews in Dusseldorf
Hotel code: 5373
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good experience"
10th April 2012, Johannesburg, South Africa
Friendly staff, well located, a litte on the expensive side. Dusseldorf is a show city, it has a very well old city. Fantastic alt beer.
"Excellent stay, excellent hotel"
27th March 2012
We were met by the very personable Marco who advised us we'd been upgraded from a superior room to a suite. Naturally, we were delighted & the suite didn't disappoint, giving us free use of the mini bar and fresh fruit every day.Hotel food & amenities were great too. Only one minor faux pas regarding wifi access codes prevented the service rating getting 5/5.Location is pretty much spot on with easy access to the train station. It's in a part residential area and close to some seedy shops but the city centre & the Rhine is a very short walk, as are some great shopping malls & restaurants,Overall, very happy.
"Does the job nicely"
13th February 2012, Berlin
I had an enjoyable stay at the Mercure in Düsseldorf. I arrived a little early on the day so couldn't get a room straight away but I did get a free croissant and coffee whilst waiting. It was just a shame that they left the door open in the corridor the entire morning so the foyer was exceptionally cold. I'm always a little annoyed when I need to pay for wifi but other than that, the hotel service was great.
"Good price value hotel."
4th August 2011, Former-Backpacker-69, Utrecht
Stayed last week one night in this hotel in the privilige suite. Try to book a room in one of the privelige rooms. Very nice and including minibar. Location is nice central and the breakfast is excelent. They have a friendly coffee to go cup next to the coffee machine. Will come back.
"Dissapointing"
25th May 2011, Vancouver
I was suprised how small the room was for the costThe bed was slopping which caused me to sleep at an un natural angle and gave me back ach.Even with the airconditioning on the room was to hot. Th einside of the window was in disrepair due to water damage.
"Good Value Above Average Hotel"
2nd May 2011, london
I spent three nights in the Mercure Dusseldorf City Centre. The hotel is well-located, and is about 5-10 minutes walk from the Hauptbahnhof and a similar distance from the main shopping area. Despite a few adult nearby, the area felt safe. The hotel's reception desk was permanently staffed and a keycard was needed to operate the lift.I wasn't sure what to expect as I'd not stayed here before and know from experience that Mercure hotels can vary pretty considerably. However, I was impressed with this property. Check in was quick and efficient, although it has to be said that the hotel was not busy as it was a holiday weekend and I got the impression that it caters mainly to the business crowd.I'd paid for a "Privilege Room" . The room was spacious, well appointed, and very clean. The rate included a welcome gift, which was a plate of fruit and biscuits - amazingly this was replenished every day. There was also a turn-down service, which I wasn't expecting. The only minus point was that the advertised blackout curtains didn't properly cover the windows so I was woken early each morning by bright sunlight streaming in. The room was at the back of the hotel and was nice ad quiet.The breakfast room was light and airy and there was a good selection at the buffet as well as cooked to order dishes.There was a pleasant bar with outdoor tables and a restaurant (which looked quite expensive) but there were plenty of other options nearby, or even better in the Altstadt area which is packed with lively bars and restaurants and is about 15 mins walk from the hotel.
"Business Trip"
15th February 2011, Sheffield
Staff really friendly and helpful. Room small but very well equipped and well decorated. Would have preferred to be a little closer to the river, but the hotel is really well located for viewing the city. Would definitely stay here again and would reommend it to friends and business associates.
"Mercure Dusseldorf"
9th February 2011, Toronto
Hotel is good, rooms are small but well appointed. Only downside is internet is on the expensive side, and not included. Lots of good restaurants close by and could not be more convenient to trains.
"OK in general"
18th January 2011, St.Petersburg
Blanket and pillow seems to be 100% PE, therefore it was too hot to sleep. The rest is OK - rooms, location etc.
"Simple and excellent"
16th January 2011, Moscow
I had been there just 2 nights and everything was perfect. I think hotel can provide free of charge Internet access in rooms. Now Internet is chargable.
"Good value for you money"
27th December 2010, Espoo
The location of this hotel is very good, Just few hundred meters to Hauptbahnhof and also easy to walk to Altstadt - also U-bahn and S-bahn stations are close. Shopping possibilites also close. No big noice on streets during night. Restaurant also offers good food. Breakfast is good althouhg little expensive (as in all hotels in Dusseldorf). Very friendly and nice personel.
"christmas market visit"
20th December 2010, WestYorkshireTornado, West Yorkshire
This hotel is an excellent location for the train station and a Kaufhof store. It is a fair hike (15-20min) to the city centre, but the route along Konigsallee is very pleasant. Trams however do pass the hotel.There are also local shops and restaurants in the vicinity - for german brauhaus atmosphere try the Brauerei Schumacher on Oststrasse (5minute walk).The hotel is on a corner and has a variety of room shapes and sizes, some better than others - try and arrive early so as to have choice of room.Staff very helpful and courtious. Breakfast is expensive bur excellent, try and get it in with room rate. Choice is first class with resident chef on hand for pancakes, waffles and omelettes etc:
"Comfortable room, friendly staff"
5th December 2010, Sant-Petersburg
I stayed here twice. The first time everything was OKGood rooms, close to raiway station, obliging staff, comfortable big bed. But! The second time- broken shower and strange smell. May be because it was a discount price?
"Good"
15th November 2010
The lounge looks somehow outdated, but our room was a good surprise. Wonderful big bathroom, large room in a high floor.Buffet breakfast was good. Personal in charge of bill and check out , was not so nice.But it was a rainy sunday....
"Germany for a perfect weekend away."
15th November 2010, Dundrum
Make sure to get Bhan card which includes all surface and rail transport, all for €29 for 4 adults (Daily) this included a return visit to Koln (30min)
Hotel address
Am Stresemannplatz 140210 DUESSELDORF
GERMANY
How to reach the hotel
GPS :N 51° 13' 9.80'' E 6° 47' 15.81''
Contact the hotel
- Tel. (+49)211/35540
- Fax. (+49)211/354120
- h5373@accor.com
