Hotel - Mercure Hotel Duesseldorf City Center
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Mercure Hotel

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1 
40210 DUESSELDORF
GERMANY

652 reviews
TripAdvisor Rating Based on 652 reviews
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From 49.00 EUR Non member rate
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Select your dates 49.00 EUR

Mercure Hotel Duesseldorf City Center

Mid-scale hotel for business trips or leisure

Königsallee and the old town are within walking distance: As a guest at the 4-star Mercure Hotel Düsseldorf City Center, make the most of its central location. All 163 rooms have air conditioning and free WIFI. Our CBH-certified hotel has 3 air-conditioned meeting rooms with WIFI and space for 80 people for your meetings and private functions. Easy to reach - the main train station is 328 yds (300 m) away and the airport is 5 miles (8 km) away. Parking is available in our car park.

Düsseldorf is the capital of North Rhine-Westphalia, capital of fashion, art and the carnival as well as being an international economic heavyweight: plenty of good reasons to visit the Rhine metropolis.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Concierge

Leisure and activities

  • Well-being  (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Paying, Nearby)
  • Babysitting on request
  • Tennis  (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Karting facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:00
    • Opening hours : Week-end 6:30-22:00
  • Snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210
DUESSELDORF
GERMANY

Tel: (+49)211/35540
Fax: (+49)211/3554500

Check-in from 15h00
Check out up to 12h00
Access and transport
  • 834,737,752,721 : MAIN STATION
  • 704,709,719 : STRESEMANNPLATZ
  • DUESSELDORF AIRPORT At 8km / 4.97 miles
  • MAIN STATION At 0.3km / 0.19 miles

GPS : 51.219390, 6.787725

Our rooms

At the 4-star Mercure Hotel Düsseldorf City Center, you can choose between Standard single, double and twin rooms and Privilege Rooms with a double bed. Privilege Suites are equipped with a king-size bed, Superior Suites with a double bedAll 163 rooms are air conditioned and have free WIFI. One child aged up to 12 years may stay in the parents' room free of charge. Your pet is also welcome (surcharge EUR 6/night).

  • Privilege Room with a double bed
    Privilege Room with a double bed

    Privilege Rooms for added comfort: VIP bathroom including bathrobes, drinks from the minibar, coffee/tea facilities and a complimentary newspaper in the room. WIFI and late check-out also included.

  • Standard Room with double bed
    Standard Room with double bed

    More room to relax! Enjoy our spacious Standard Rooms, which have a double bed and, as with the Classic Rooms, offer free high-speed Internet via cable or WIFI, air conditioning, a TV and coffee and tea facilities.

  • Superior Suite with one double bed
    Superior Suite with one double bed

    Our peaceful Superior Suites with double bed offer you the ultimate in comfort! The living and sleeping areas are separate so you can enjoy maximum privacy. The suites include a free minibar, air conditioning, fresh fruit and a newspaper.

  • Privilege Suite with king-size bed
    Privilege Suite with king-size bed

    Privilege Rooms with king-size bed. For added comfort: VIP bathroom including bathrobes, drinks from the minibar and coffee and tea facilities plus a complimentary newspaper in the room. WIFI, late check-out and fresh fruit also included.

  • Classic room with single bed
    Classic room with single bed

    Our Classic Rooms are ideally suited to your needs. They include a high-quality single bed, air conditioning, free high-speed Internet via cable or WIFI, a TV and coffee and tea facilities.

  • 163 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

QUATRE SAISON Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

QUATRE SAISON Type of cuisine: Regional


Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Find out more and book
L'APERO Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

L'APERO


Enjoy a cool Altbier or another refreshing drink at our "L'apero" bar, as well as hot and cold snacks. Opening times: Mon-Thurs from midday until midnight, Fri and Sat from midday until 1AM, Sundays and public holidays 3-10PM.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Duesseldorf City Center Meeting Room

Our meeting rooms


  • Number of meeting rooms: 4
  • Maximum size: 80 m2
  • Maximum capacity: 80

Our customer reviews for Mercure Hotel Duesseldorf City Center

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 652 reviews

2015/10/29
« Nice hotel, shame about the WiFi »

I stayed in Dusseldorf as part of a week long trip around Northern Europe. I received the email offering me on-line check in and took the opportunity to do so. That appeared to be a waste of time as the receptionist hadn't checked to see if I had already checked in. The room itself was good but the bed should have been a bit smaller as the gap between it and the bathroom wall was narrow. I was surprised to be told that the hotel was totally non-smoking. I hadn't noticed that when I booked and I would have booked elsewhere had I known. However, my biggest problem was the pathetic free Wi-Fi. It was so bad that I could hardly download a page from a normal website. I had the option of paying 6 Euros extra for "Premium Wi-Fi", but why should I have to do that to get a decent single. I class Mercure as a decent quality hotel and expected it to have decent quality Wi-Fi, which it didn't. In direct contrast I stayed in a Best Western hotel the following night where the Wi-Fi was free and excellent. Which hotel chain will I use next, quite likely to be Best Western, especially if I need a good Wi-Fi signal included in the price.

Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Best regards,

2015/10/18
« Well located »

The hotel is conveniently located just a few minutes away from the central train station. The rooms are clean and comfortable, nothing fancy but good enough for those travelling on business. Breakfast is also good.

Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Sultan A 2015/09/05
« Bad Management »

I have booked this hotel with basic criteria as location, Car Parking & Air Conditioner. On checking in, they told me, it is free but I paid all days for car parking when some days there were no location for my car even after reserving one! The Air Conditioner was off during all nights and I was sweating! Receptionists tried to convince me that, this was written at their hotel in German language! I checked later at Accorhotels Webdite which I made my reservation and found nothing was written about no A/C at night! Hotel Manager was on leave and no one questionable and answerable was there. Cleaning was not consistent everyday that I was in need to request a better one!

Sven S, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

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