Hotel addressLandstrasser Hauptstrasse 28
How to reach the hotel
Contact the hotel
- Tel. (+43)1/716710
- Fax. (+43)1/71671503
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Mercure Grand Hotel Biedermeier Wien - hotel reviews in Vienna
Hotel code: 5357
Accorhotels.com customer reviews in partnership with TripAdvisor
"I enjoyed my stay"
15th September 2013, miccak, Tel Aviv, Israel
I enjoyed my stay in your hotel.I've got a fair value for my money.The room was nice, the service was good.The location is very good - near the center.Hope to visit Vienna again and stay in your hotelView management response »
Management responseDear Guest,Thank you very much for your recent stay at Mercure Grandhotel Biedermeier. It was a pleasure for us, having you as our guest. We truly appreciate you are taking the time to share your comments regarding your stay.It makes us very proud that you had a nice stay with us and I hope we will be able to welcome you again another time.Best regardsBenjamin KuhnFront Office Manager
12th September 2013, LastLeg, Mandurah, Australia
Excellent Hotel and quality service, friendly staff and very helpful. Room was very clean with nice fixtures. Bathroom was exceptional quality.Restaurant was great and breakfast buffet was one of the better ones I have had. Altogether a very pleasant stay, just a short walk to the City Centre and very nice staff who treated us very well, provided good information and did everything with a smile.View management response »
Management responseDear guest, What a pleasure to read your comment.Thank you very much for staying at Mercure Grand Hotel Biedermeier Wien and for your positive remarks.We are delighted to hear that you enjoyed and appreciated your stay.To satisfy our guests with a personal and decent service is our daily goal.Therefore it was my pleasure to forward your positive review to our team members.We truly hope to welcome you back at Mercure Grand Hotel Biedermeier soon.Best regardsBenjamin KuhnFront Office Manager
"Grand Hotel Mercure Biedermeier Wien"
11th September 2013, Victoria770, Auckland Central, New Zealand
The room : uniquely designed comfortable bed room. a bit small but decent shower room.The location : around /less half an hour from the airport by the train(U-ban or CAT) to the Landstrass (wien mitte) station. a few super markets/shopping center nearby in the station area.The service : no wifi in the room but broadband connection.The hotel has a charming and spacious lobby area.View management response »
Management responseDear Guest,We very much appreciate your comments regarding your stay at the Mercure Wien Grandhotel Biedermeier. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.Sincerely,Benjamin KuhnFront Office Manager
"Nice hotel who gives a Vienna feeling"
20th July 2013, Koets_69, Amsterdam, The Netherlands
Nice hotel within reach of two underground stations. Nice restaurant at the corner and because it is all established in old buildings it gives a real Vienna feeling. Our suitcases were brought to our room without that we had to ask for this. Pleasant reception. We stayed only for one night but we come back on our next travel to Vienna. Room was clean and had coffee/tea facilities.View management response »
Management responseDear Guest,Thank you for taking the time to share your positive feedback with the Tripadvisor community. I am pleased to read that you enjoyed the hotel and the service of your Front Office Team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards,Benjamin KuhnFront Office Manager
"STAYING AT MERCURE GRAND HOTEL BIEDERMEIER WIEN"
21st January 2013, Erminac, Sarajevo, Bosnia and Herzegovina
Generally speaking a very nice hotel. There are two separate entrances for hotel guests which i found it very practical. Even though it is located not far from the city centre it was very peacefull and quiet. Since i came to vienna by car, the only thing i don't like about the hotel is confusion with its address. The garage and parking are located on the other side of the building, i.e in different street and not on the address stated as official so it was a quite difficult to find it for the first arrival. All in all a very good hotel.View management response »
Management responseDear Guest,thank you very much for taking the time to post a review about your recent stay in our Mercure Grand Hotel Biedermeier on TripAdvisor.Feedback is always important as it is a vital way of reviewing the level of services and facilities we provide our guests so as to make improvements.Thank you for staying with us, and I hope we may get another chance to welcoming you back to Vienna and to our Hotel.Johannes RudrofGuest Relation Manager
"HAPPY NEW YEAR"
5th January 2013, John and Linda Hunter, Blackpool, England
Very pleasant stay in Vienna for New Year. Hotel in good location 15 mins walk from the centre. Spacious double room and comfy beds, but rather dim lighting at night . Nice breakfast in hotel, but good cafes nearby far cheaper. Cafe Rudolf Olz and Cafe Rochas both recommended. Hotel staff very accommodating, moved us to another room on same floor as our friends no problem.View management response »
Management responseDear Guest, first of all we also wish you and all readers of this review a Happy New Year and thank you for taking your time to share your impressions after your stay in our Mercure Grand Hotel Biedermeier with the travel community.We are very happy you enjoyed your stay and it has been a pleasure for me to share your feed back with our staff.We look forward to welcomming you again in Vienna soon.Best regardsJohannes RudrofGuest Relation Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.