Mercure Hotel Trier Porta Nigra 4 stars

Customer review rating (ALL Rating) 4.4/5 1,500 reviews

Mercure Hotel Trier Porta Nigra - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Superior and Privilege Rooms with a view of Porta Nigra

  • Parking lot and garage at the hotel, special price for hotel guests.

  • Old town nearby the hotel, within walking distance

  • Terrace opposite the famous Porta Nigra

Our accommodation(s)

Hotel location

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

GPS:49.760239, 6.644096

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,500 reviews

TripAdvisor Rating  4.0/5  1,113 reviews

Clients for over 30 years!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We enjoy the ambiance of the hotel and are regular loyal visitors.

Dear Ms. L., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Christopher Lubk General Manager

beautiful hotel and restaurant, bar...

Customer review rating 5.0/5

Lisa B. Friends - Confirmed reviews ALL

excellent

Dear Ms. B., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the bar and the restaurant. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Christopher Lubk General Manager

Would not recommend it, outdated and not properly maintained

TripAdvisor rating 1.0/5

o77b Business - TripAdvisor review

Very old outdated hotel with smelly rooms and floor noise when you walk around. Uncomfortable bed and bathroom not really clean. Would not recommend it as 4 star hotel. Restaurant closes at 20.30. Somehow everything looks like from 80’s or 90’s last century.

Dear o77b, Thank you for your visit. I am very sorry that our hotel did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be our pleasure to welcome you again in Trier and at our hotel. With best regards, Christopher Lubk, General Manager

Well located!

Customer review rating 4.5/5

Gilles Couples - Confirmed reviews ALL

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Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Christopher Lubk General Manager

Well located

Customer review rating 5.0/5

Peter P. Solo - Confirmed reviews ALL

Excellent

Dear Mr. P., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category and the excellent comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Christopher Lubk General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 946 reviews 9.5/10 Location
  • 1,110 reviews 7.2/10 Room
  • 785 reviews 8.4/10 Service
  • 8 reviews 0/10 WiFi
  • 628 reviews 8.2/10 Breakfast
  • 318 reviews 7.1/10 Cleanliness
  • 283 reviews 2.9/10 Vibe
  • 210 reviews 5.3/10 Food

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