Hotel - Mercure Hotel Trier Porta Nigra
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Mercure Hotel

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1 
54292  TRIER
GERMANY

764 reviews
TripAdvisor Rating Based on 764 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Air Conditioning
  • Airport shuttle
    • FRANKFURT HAHN (Paying)
    • LUXEMBOURG AIRPORT (Paying)
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying, Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Football (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as doour hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.

  • 106 rooms
  • 106 non-smoking rooms
  • 2 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Trier Porta Nigra

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 764 reviews

Richard A 2016/10/20
« Perfectly comfortable stay »

Perfectly comfortable stay, but slightly noisy heating system we were unable to switch off (hence 4 out of 5 stars). Our top floor room had lovely view across to the slopes of the Moselle valley. Breakfast seemed ridiculously expensive but being in town there were plenty of breakfast options (or even the station cafe, a good Sunday choice, had a surprisingly nice buffet breakfast). We were unable to take up the no room service eco-option for charity as we would have been bereft of coffee in the morning

ian d 2016/07/28
« trier mecure »

a very nice clean hotel, very handy for the sights of trier with extremely helpful staff. car parking is excellent, in the underground car park. the room was huge with lots of room, a huge bathroom and all the amenities one would expect.

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear guests, we appreciate your comments regarding your stay. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Whyyoumakethisdiffic 2016/06/30
« Mosel trip »

Good hotel. Friendly staff. All good. But, in general, I never like paying a lot for a very simple breakfast. I don't eat a lot. To pay 15 euro for 2 slices of French bread and some cheese with a good cup of coffee never feels right. Just saying.

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you very much for your comments. Your notes concerning the breakfast price we forwarded to our F&B department. We hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

kisoniene72 2016/02/23
« good »

The hotel has an excellent strategic location, a great kitchen. However, the single room mingy transmissive sound. I have asked the staff quiet corner of the room, and I got the room to the elevator, where they heard all the passers-by returning in room. I was also asked of the room on the upper floors and got second floor.Why Accor loyal customer I expected more. But definitely still go back to this hotel, again.

GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you for taking the time to tell us about your experience. We are sorry that some of your experience did not meet your expectations; please allow our to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Your Team from the Mercure Hotel Trier Porta Nigra

Steve K 2015/09/29
« Perfect hotel, perfect licstion, perfect staff. »

Stayed here for two nights - located directly opposite the Porta Nigra. Our room had a perfect view & breakfast staff gave us a table with a perfect view. Check-in was easy & friendly. Can't fault the stay in any wY.

GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you for your stay in our hotel. We very much appreciate your comments! We will share your comments with our team and we hope your next visit will be as pleasant as the previous one.

Doc32655 2015/09/26
« A pleasant surprise »

I think of Mercure as a just-above-budget hotel chain. This hotel was way above that level. The hotel is located just across from a most impressive Roman-era monument. Our room on the 4th floor looked directly out at the Porta Nigra. The room itself was large and very well appointed. Comfortable bed, couch, desk, free internet, complementary bottles of water. A really pleasant place to see an interesting town.

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

apsharman 2015/09/22
« Great Hotel »

Being directly across the street from the Porta Nigra made the hotel the ideal location for touring the city. It is within easy walking distance of the tourist attractions and many good restaurants. We didn't eat any meals except breakfast at the hotel restaurant. By the way, the breakfast of excellent and worth the price. Would definitely use the Hotel Trier Porta Nigra again.

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

Apostolos B 2015/08/20
« A great hotel at a great location! »

The hotel offers an amazing view of Porta Nigra and Trier, especially if you book a room facing Porta Nigra at the fifth floor (e.g. Privilege Room, which is the best). The Bar-restaurant has a great variety of dishes and the restaurant (for dinner) offers an amazing buffet (which is free for small children.

GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Apostolos, We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. We are glad that we inspired you and you enjoyed your stay in Trier. We hope your next visit will be as pleasant as the previous one. See you soon! Your Team from the Mercure Hotel Trier Porta Nigra

LewisJH 2015/08/06
« Great hotel, perfect location, amazing view »

Easy parking access that was not expensive, closeness to the town centre, great customer service at reception, a very comfortable and modern room and finally amazing views of the Porta Negra made this stay a perfect one.

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Sir/ Madam, we very appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience and we hope your next visit will bepleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra

Walter L 2015/06/07
« Excellent location, Excellent hotel »

Excellent well located hotel, in front of Porta Nigra, near to shops, restaurants, bakeries, touristic attractions. It has its own parking lot, at a good price. Big room, excellent WC and shower. Safe!

GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra

IndyUnknown 2015/05/11
« nice stay »

We stayed one night at the hotel, had booked the room with a view to the Porta Nigra, which was nice. The rooms are a bit outdated, but very clean. Breakfast selections were great, staff very friendly.

dirkv26 2015/03/26
« Excellent location »

Excellent location. Trier is a small city so everything within walking distance. Very friendly personnel, but the food quality for the "wine and dine" arrangement was poor. I assume it's just the German kitchen which is nothing compared with french, italian, belgian, ... kitchen

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