Hotel - Mercure Salzburg Central
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Mercure Hotel

Mercure Salzburg Central

Sterneckstrasse 20 
5020  SALZBURG
AUSTRIA

795 reviews
TripAdvisor Rating Based on 795 reviews
Best price guarantee
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From 73.00 EUR Non member rate
From 65.70 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 73.00 EUR
Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Wheelchair access
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 139 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Salzburg Central

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 795 reviews

Francesca F 2016/08/26
« Cool stay »

Despite the first man at the reception told me that he would upgrade me to a suite (I am platinum) but I had to wait 20 minutes because the room wasn't still avalaible and then his colleague didn't upgraded me anymore because she forgot that I could have been upgraded (sic), that was one of the nicest stay in my 2016. The room are clean and nicely renewed. No weirdness or noise. Good wifi e great indoor parking.

Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course we are taking the appropriate measures to address the problem relating to room upgrade. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

SydneyAussieJohn 2016/06/02
« Bad location. »

We chose this hotel as it advertised itself as Mercure Salzburg Central, which is anything but the case as it's at least 5 kms from the historical centre of the city, located on a busy industrial road, which also attracts large tour groups traveling by coach, so be prepared for long queues to use the lift if a group is checking in. There also seems to be a lack of staff on the front desk, meaning long waits to check-in and check-out. The rooms are OK, but a bit dark and badly designed in terms of shelves and closets. The breakfast buffet is good provided you're happy with European cold cuts and bread. Try to figure out the local public bus system as it runs from right outside the hotel into the historical centre of the city and saves long walks or expensive cab rides.

Jan M, General Manager at Mercure Salzburg Central, responded to this review

Thank you for the review of our hotel. I am sorry that our location did not meet your expectations; please allow me to express my sincerest apologies. However, we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Cornelia_Rockhammar 2015/12/01
« Friendly hotel close to the city centre »

Really nice and friendly hotel, perfect for a 3-day stay. Close to everything as situated between the old town and Hauptbanhof. An extra plus for the breakfasts that even could be arranged at 4 a clock in the morning! And a big extra plus for the Nespresso maschine in the room!

Stephanie M, Manager at Mercure Salzburg Central, responded to this review

Dear Cornelia, thank you very much for your fabolous feedback of your stay here at Mercure Salzburg Central! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Stephanie Maass, Assistant General Manager, Mercure Hotels Salzburg

Bobuloun 2015/11/25
« Very nice hotel near to the center »

We were overally satisfied with the hotel, nice decently decorated room, clean a with convenient walking distance to the center. Staff was also very nice and helped us with all necessary information. Very good breakfast, we will come back:)

Stephanie M, Manager at Mercure Salzburg Central, responded to this review

Dear guest, thank you very much for this kind recommendation! We are looking forward to welcome you back some day. Kind regards Stephanie Maass Assistant General Manager Mercure Hotels Salzburg

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