Hotel - Sofitel Wroclaw Old Town
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Sofitel Hotel

Sofitel Wroclaw Old Town hotel

Ul. Sw. Mikolaja 67 
50-127 WROCLAW
POLAND

1,137 reviews
TripAdvisor Rating Based on 1,137 reviews
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Hotel Sofitel Wroclaw Old Town

French luxury and local cuisine in the worlds most exciting cities

Sofitel Wroclaw Old Town is a premium hotel located in the heart of the Old Town. It features 205 rooms, the Lounge Restaurant, Pan Tadeusz restaurant, Le Louis d'Or bar, 11 meeting rooms, 24/7 room service and 6th Sense Wellness Centre with gym, whirlpool bath, steam bath, sauna and Balinese massage.

Hotel extras

This 5-star hotel is located in the heart of the city. Choose from 205 rooms, including 15 suites. Visit the Pan Tadeusz restaurant and Lounge Restaurant, Le Louis d'Or bar and the 6th Sense Wellness center or make use of one of the 11 meeting rooms.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 68  PLN
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 68  PLN
  • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Wroclaw Old Town

Ul. Sw. Mikolaja 67
50-127
WROCLAW
POLAND

Tel: (+48)71/3588300
Fax: (+48)71/3588301

Check-in from 14h00
Check out up to 12h00
Access and transport
  • COPERNICUS AIRPORT At 12km / 7.46 miles  - Shuttle paying
  • MAIN STATION At 3km / 1.86 miles
  • RAILWAY STATION At 4km / 2.49 miles

GPS : 51.111423, 17.029127

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in Deluxe/Suites.

  • Superior Room, twin beds, free WIFI
    Superior Room, twin beds, free WIFI Superior Room

    258 sq. ft. (24 m²), work desk, Sofitel MyBed, laptop safe, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, air-conditioning, minibar, Nespresso.

  • Superior Room, 1 king size bed, free WIFI
    Superior Room, 1 king size bed, free WIFI Superior Room

    258 sq. ft. (24 m²), work desk, Sofitel MyBed, laptop safe, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, air-conditioning, minibar, Nespresso

  • CLASSIC ROOM - 1 Single Size Bed
    CLASSIC ROOM - 1 Single Size Bed Classic Room

    215 sq. ft. (20 m²), work desk, Sofitel MyBed, laptop safe, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with bathtub and shower, individually controlled air conditioning, minibar

  • Classic Room, twin beds, free WIFI
    Classic Room, twin beds, free WIFI Classic Room

    258 sq. ft. (24 m²), work desk, Sofitel MyBed, laptop safe, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, individually controlled air-conditioning, minibar

  • Classic Room, 1 king size bed, free WIFI
    Classic Room, 1 king size bed, free WIFI Classic Room

    258 sq. ft. (24 m²), work desk, Sofitel MyBed, laptop safe, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, individually controlled air-conditioning, minibar

  • Luxury Room, 1 king-size bed, free WIFI, city view
    Luxury Room, 1 king-size bed, free WIFI, city view Luxury Room

    258 sq. ft. (24 m²), work desk, Sofitel MyBed, safe, Nespresso, free minibar, BOSE sound system, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, air-conditioning

  • Junior Suite, 1 king-size bed, living room, free WIFI
    Junior Suite, 1 king-size bed, living room, free WIFI Junior Suite

    398 sq. ft. (37 m²), work desk, Sofitel MyBed, safe, Nespresso, free minibar, BOSE sound system, free Internet access, LCD TV, free mineral water, tea and coffee making facilities, bathroom with tub and shower, air-conditioning.

  • Prestige Suite, 1 king size bed, spacious living room, free WIFI
    Prestige Suite, 1 king size bed, spacious living room, free WIFI Prestige Suite

    484 sq. ft (45 m²), Sofitel MyBed, FREE: Internet access, minibar, Nespresso, in-room newspaper. Separate lounge, BOSE sound system, LCD TV, free mineral water, bathroom with tub and shower, Hermes products, air-conditioning.

  • Opera Suite, 1 king-size bed, spacious living room, kitchen, free WIFI.
    Opera Suite, 1 king-size bed, spacious living room, kitchen, free WIFI. Opera Suite

    1507 sq. ft (140 m²) Sofitel MyBed, FREE: Internet access, minibar, Nespresso. BOSE sound system, 2 LCD TVs, separate lounge, kitchen, walk-in closet, meeting room, 2 bathrooms with tub and shower, whirlpool bath, Hermes products, air-conditioning.

  • 205 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LOUNGE RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOUNGE RESTAURANT Type of cuisine: International


Welcome to Lounge Restaurant serving the best coffee in town and delicious desserts.

Find out more and book
PAN TADEUSZ RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PAN TADEUSZ RESTAURANT Type of cuisine: International


"Pan Tadeusz" restaurant with a view of historic Rze?nicza Street specializes in international cuisine. Our chef creates the best seasonal compositions from fresh ingredients, based on recipes from all over the world.

Find out more and book
See all our restaurants
LE LOUIS D'OR BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LE LOUIS D'OR BAR


Le Louis D'or Bar is a perfect place to spend an evening over a glass of wine, a refreshing cocktail or a cold beer in the relaxing atmosphere of intimate interior and chill out music.

See all our restaurants and bars

Your meetings and events

Sofitel Wroclaw Old Town Meeting Room

Our meeting rooms


  • Number of meeting rooms: 18
  • Maximum size: 580 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 180

Our customer reviews for Sofitel Wroclaw Old Town

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,137 reviews
Stephen K 2016/08/11
« Top quality »

The staff were friendly and accommodating, they offered to show me where local sites of interest are on a map and also helped me choose restaurants for dinner in the square, being a solo traveller new to Poland, that was invaluable. The room was also spot on. Would easily recommend and will likely return.

Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Stephen, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislas Yzambart Guest Relation Agent Sofitel Wroclaw Old Town

kellychan2016 2016/06/15
« Bad memories of Wroclaw »

The service really needs improvement. For a 5-day stay, they never refilled the teabags in the tray. On the last day, when I told them my flight was at 5, the receptionist's immediate response was: "We need to charge you for half a day if you check out at 5." I repeated that my flight was at 5 so it would be great if I could check out at 2. They were helpful enough to extend it to 1 and the reason was that they had a full house. When it was 12:15, they already called to remind me to get ready to check out. When I checked out, the lobby was empty. When I came back at around 2:30 to pick up my left bags, the lobby was again empty. I don't see how the hotel could be fully-booked if no one came to check in every time I was in the lobby. Maybe it was just a coincidence. Having said all of the above, however, the bed is very comfortable. The room is clean too.

Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Mr./ Mrs. Thank you for taking the time to tell us about your experience at the Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we aim to provide an exceptional service experience for every customer; therefore your feedback is very important and helpful for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Concerning the service, we are taking care about this issue to make sure it will not happen again. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislas Yzambart Guest Relation Agent Sofitel Wroclaw Old Town

Robert1967 2016/03/04
« Definitely overrated. »

This hotel is definitely overrated for 5*. First of all equipment needs some renovations - it is very obvious that hotel is already a bit old. But first of all it doesnt provide 5* service. The room I was given had a broken closet in the bathroom what was impossible to be missed by cleaning service, however the room which needed repairment was given to a next guest. After intervention I have got another one, but it took quite a long time before any action was taken by the personnel. Breakfast is ok, however nothing really special as for 5* hotel. Hotel's management seems to be not interested in any feedback and guest's satisfaction as my complaint regarding the stay was in fact unheeded. I don't think I come back again here, even if hotel is very well located (just one minute walk from the main square of the old town).

Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Robert, Thank you for taking the time to tell us about your experience at the Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislas Yzambart Guest Relation Agent Sofitel Wroclaw Old Town

Miriam22 2016/03/04
« Excellent Service and comfort »

Very central hotel with friendly, helpful staff. Food and leisure facilities are great. would recommend for business and pleasure stays. Comfortable room with a selection of 4 style pillows to choose from. Free wifi

Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Miriam, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislas Yzambart Guest Relation Agent Sofitel Wroclaw Old Town

iras76 2015/05/06
« very good »

Nice hotel and excellent location in the middle of Wroclaw 3 min walk to old town (pubs, shops), good service, room was good, clean. I recommend that hotelto anyone visitting that beautiful city. regards

Tomasz S 2015/02/04
« Very good hotel and service! »

Excellent location - around ~200 meter to wroclawski Rynek. Kind and professional service, quite reasonable price for the room.Room was cleaned every day. It will be nice to return to this hotel in the future.

Mark B 2014/10/05
« Expensive and Extremely Average »

Good location in the old town. When I booked online I selected a room away from the elevators and for the air conditioning to be turned on, when I got to my room it was beside the lifts and the air conditioning was off. The bed was too soft and the pillows too hard.The breakfast was very average and the toaster was only cooking one side of the bread, when I mentioned this problem to one of the staff I was informed that the toaster had been like this for two years! Cleaning staff entered the room when there was a "do not disturb" sign on the door! Parking below the hotel is extremely expensive!

Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Traveler, Thank you for your review following stay at Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have followed it up on your feedback with relevant managers and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you for taking your time and for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Tomasz Kopyczynski Front of the House Manager

Brian W 2014/08/18
« Excellent hotel, negligent staff »

I enjoyed my stay here. It is a fine hotel, comfortable and centrally located. I would have rated this hotel highly, but for something I must bring to attention that results in a lower rating. On departing the hotel at checkout, in absent mind ways I left a stack of postcards in my room. I instructed the desk where they were and that they were stamped and ready to put in the post. Those postcards never arrived. I can not see how a staff member could fail to locate some postcards in an empty room. Even if a staff member missed them, the cleaning staff could not be so incompetent as to throw away what are clearly written and stamped postcards. I blame myself for leaving those postcards in the room, but the hotel as well for disregarding my attention to them on my departure. To me, this is a hotel staff that just does not care about their guests enough to pay attention and go an extra distance in service. It is most unfortunate.

Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Guest, Thank you for your recent at Sofitel Wroclaw Old Town. I am glad you enjoyed the central location of our hotel and took advantage of that. I am truly sorry for the postcards not being delivered. I can imagine that this brings frustration especially if you instructed a member of hotel team to have them postedI have already brought it up with the Front Office Manager to prevent future occurrence. It is also possible that the postcards have been sent and they are on the way. I must say that at times we finding out from the regular guests from USA and Canada that the cards arrived 2 months after sending. I am hoping that it would be the case with your stack of postcards. Once again I am sorry for the inconvenience and thank you for bringing this up to our attention. With best regards, Tomasz Kopyczynski Front of the House Manager Regards, Tomasz Kopyczynski

Polly S 2014/08/10
« Quite good and friendly staff but... »

The check in and staff were very friendly, we were given a lovely quiet room, unfortunately we could not get a Wifi signal. We were given another room fairly near the elevator which we DID NOT want! Also the room looked out on to the kitchen/restaurant Ventilator... not such a good view, but we were not affected by bad smells! The room was smaller not so clean, water and towels were missing...I had to request these be delivered. The breakfast was quite good. We wanted to do a tour of the City, the hotel recommended Eco-tours which took us around in an electric car. This was expensive, the girl who drove us hardly spoke English and could not answer questions. I also got very badly hit on my right ear, (whether by a falling chestnut or some kid playing with a ball I do not know). The driver could not stop, so we could not find out. Strongly recommend that Sofitel stop working with this Company!. Think a lot of 'laisser faire' with this hotel, needs to be cleaner although the staff (Concierge and reception´) were friendly and they gave us good tips with museums and city restaurants.

OracleDBA370 2014/08/02
« One of the nicest hotels I've ever stayed at »

Fantastic hotel, excellent location, friendly staff, fabulous rooms, very comfortable beds and all the amenities. I've stayed at just about every hotel on Wroclaw, and the Sofitel is by far the best experience. If you want a sure bet and to have the best hotel experience you can, stay at the Sofitel you will not be disappointed.

Ian P 2014/07/30
« Happy Times »

I have stayed at this hotel every year for 13 years. i always come away happy with the room and service with an excellent breakfast each morning. It is the best hotel and most central to the Rynek. This should be everyones first choice of hotel.

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