Hotel - Sofitel Berlin Gendarmenmarkt
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Sofitel Hotel

Sofitel Berlin Gendarmenmarkt Hotel

Charlottenstrasse 50-52 
10117  BERLIN
GERMANY

1,306 reviews
TripAdvisor Rating Based on 1,306 reviews
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Select your dates 120.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 24:00
    • Opening hours : Week-end 06:30 - 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Our luxury accommodations encompass 70 elegant rooms and 22 exlclusive suites. Some of these first-class accomodations provide direct view to the french cathedral and the Gendarmenmarkt. A heaven of silence feature the rooms to the inner court.

  • 92 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Berlin Gendarmenmarkt

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,306 reviews
orlyred 2016/12/29
« good hotel in a good location »

The hotel's location is very central and convenient, close to transportation and major sites in the city. Good and courteous service. Room a bit small but well equipped, clean and pleasant. Expensive food prices. The lobby is small.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour orlyred, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

TMitch6542 2016/12/11
« lovely hotel in an excellent location »

I enjoyed my stay at this hotel very much this December for a visit to the Christmas market. The hotel is in a great location to visit many markets and is right at Gendarmenmarkt which, in my opinion, is one the best markets in the City. It is also located very centrally so that you are within walking distance of sights like Checkpoint Charlie, Potsdam Platz, etc. There are many restaurants nearby and it is right around the corner from a nice shopping street with Galleries Lafayette and other stores. My room was small but well designed so it did not feel too cramped. The food in the restaurant was nice and there is a small bar area, although it is really part of the restaurant and not a separate space. Overall this was a great place to stay and I would return.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour TMitch6542, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon. Sincerely, Tina Senfter General Manager

burrox 2016/05/14
« value for money »

excellent service, great rooms at affordable rates, excellent location in Berlin Mitte, easy access to Friedrichstraße, museums, sites, etc. Interesting fitness center on top floor, small with only few machines, but well serviced

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour burrox, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

keylargoadrian 2016/03/15
« Berlin EXCELLENCE! »

I had the pleasure of staying at the Sofitel for a work conference in March 2015 and again in March 2016. This establishment is simply perfect. The staff welcomes you with amazing energy and attention to detail (even as you stumble in from a red-eye flight out of Miami). The rooms are spotless and every staff member you cross offers a max level of professionalism. Hats off to the leadership at this hotel - you have an amazing staff! When traveling to Berlin - this is the must stay spot.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour keylargoadrian, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel. Sincerely, Tina Senfter General Manager

Housermag 2015/09/14
« A coller twist on the chain hotel »

Sofitel Berlin Gendarmenmarkt follows the basic precepts of the brand but is located in a very central but tranquil area, and lodged in a beautifful, historic building that mixes classic architecture with modern day interventions. Room was spacious with lots of wardrobe space. Working windows open to a beautiful view of Gendarmenmarkt and the Französischer Dom. Lovely staff.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour housermag, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel. Sincerely, Tina Senfter General Manager

Anne S 2015/08/26
« Great breakfasts! »

This hotel was ideally situated for sight seeing and concerts. It is in walking distance of many key sights and close to public transport links. We also hired one of the hotel's well maintained bikes for a trip further afield - no problem taking them on the U and S bahns. The hotel itself is air conditioned ( almost too much at times!) and the staff pleasant and helpful. And the breakfasts will keep you going all day!

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Anne S, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager

pinelopi x 2015/06/24
« great location »

Above all, great location, highily recomended We had a double room facing Gendarmenmarkt square, nice view, clean room & bathroom The room was rather small, not the place to spend more than an hour or two if you are not sleeping, so if you count on spending time indoors it might not be the correct choice as the lounge is bare minimum too Breakfast was good indeed. The area is nice, safe, near to all kinds of shops, Unter der Linden and Stadmitte metro station, walking distance from museum island too. One thing I found rather disturbing was that there was no way bathroom light and noise could not be heard or seen from the outside. Still a very good choice.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour pinelopi x, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager

PetenElizabeth 2015/06/15
« Great room and staff »

We were welcomed at the door and taken to our lovely room. It was elegant, with some industrial touches. Ample space and personal features such as a yoga mat, a rubber duck for the bath and lullaby bed-time chime (use optional).

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour PetenElizabeth, thank you very much for having taken the time to share the experience of your stay at Sofitel Berlin Gendarmenmarkt. I was pleased to read that you enjoyed your stay with us and appreciate your comments about our team, the interior as well as the location of the hotel. It is always the best motivation for the entire team to know that we were able to live up to our guests` expectations and it would be our pleasure to welcome you back in the future. Sincerely, Tina Senfter General Manager

HenkvanEss 2015/04/13
« Quality that is hard to be found »

This quiet hotel in the middle of Berlin's bombastic but beautiful buildings comes without welcome. You can easily miss the entry because it's small, There is no staff waiting outside. There are no big neon signs. At that is good. Try to get hold of a luxurious room with a view on the Gendarmenmarkt. It’s great to have an own balcony and have a coffee with big historic buildings as background. Nothing in this hotel is in your face. The breakfast room is not the dominating view when you enter or leave because they hid it away on the first floor. In the dining room there are no nagging waiters, nervously trying to find out your room number first - no the staff of Sofitel will ask you this when you feel comfortable after your second coffee or sparkling wine if you prefer. Small errors are considered backstage as a drama when I noticed that a important knife was missing during breakfast - the one to cut the bread. By accident I eavesdropped on the staff minutes later, when fetching another drink. The staff discussed the incident of the bread knife to the bottom: they really wanted to know how this could have happened. Most of the staff I saw, were above 30 years old and were very experienced. I ordered a charger via Amazon but it never arrived at Sofitel. The courier couldn't find the hotel. I told Sofitel, they couldn’t help this, but still they went the extra mile to find a replacement. That’s the quality of the staff of Sofitel. They are only there when you need them.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour HenkvanEss, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon. Sincerely, Tina Senfter General Manager

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