Hotel - Sofitel Berlin Gendarmenmarkt
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Sofitel Hotel

Sofitel Berlin Gendarmenmarkt Hotel

Charlottenstrasse 50-52 
10117  BERLIN
GERMANY

1,360 reviews
TripAdvisor Rating Based on 1,360 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxury accommodations encompass 70 elegant rooms and 22 exlclusive suites. Some of these first-class accomodations provide direct view to the french cathedral and the Gendarmenmarkt. A heaven of silence feature the rooms to the inner court.

  • 92 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Berlin Gendarmenmarkt

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,360 reviews

W9995VAmatthewh 2017/03/30
« Consider other choices in the same area. »

Having stayed on more than one occasion at Sofitel in Warsaw, we had higher expectations for this Berlin property. Unprofessional and uninformed staff. Will never stay again. In fact, we had considered staying here again, but have booked the Ritz Carlton instead. This experience has changed our view of Sofitel's overall product.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour W9995VAmatthewh, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you like to share your experience, I would be happy to receive a mail from you. Please write to H5342@sofitel.com We appreciate your sharing concerns. Sincerely, Tina Senfter General Manager

Howard56 2017/03/08
« At the heart of a world city »

Superb location, right by Gendarmenmarkt, with cathedrals, Konzerthaus, Staatsoper, Deutsches Historisches Museum, Galleries Lafayette department store and other shops all within easy walking distance and good, easy access to public transport network and such a comfortable, friendly hotel too!

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Howard56, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon. Sincerely, Tina Senfter General Manager

Joanne J 2017/03/03
« Berlin long weekend »

Its a lovely hotel in a great part of the city. Staff were helpful and spoke excellent English. The breakfasts were particularly good and served until noon on saturday and sunday. Only down sides I asked for a bath and our room only had a shower however the bathroom was nice and fluffy dressing gowns and slippers were provided. There isn't any coffee/tea making facilities which was a disappointment, the fridge was well stocked and not too expensive. Would definitely stay again.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Joanne J, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. In all higher categories we provide coffee and tea making facilities automatically, in all others please may ask. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

orlyred 2016/12/29
« good hotel in a good location »

The hotel's location is very central and convenient, close to transportation and major sites in the city. Good and courteous service. Room a bit small but well equipped, clean and pleasant. Expensive food prices. The lobby is small.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour orlyred, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

TMitch6542 2016/12/11
« lovely hotel in an excellent location »

I enjoyed my stay at this hotel very much this December for a visit to the Christmas market. The hotel is in a great location to visit many markets and is right at Gendarmenmarkt which, in my opinion, is one the best markets in the City. It is also located very centrally so that you are within walking distance of sights like Checkpoint Charlie, Potsdam Platz, etc. There are many restaurants nearby and it is right around the corner from a nice shopping street with Galleries Lafayette and other stores. My room was small but well designed so it did not feel too cramped. The food in the restaurant was nice and there is a small bar area, although it is really part of the restaurant and not a separate space. Overall this was a great place to stay and I would return.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour TMitch6542, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon. Sincerely, Tina Senfter General Manager

burrox 2016/05/14
« value for money »

excellent service, great rooms at affordable rates, excellent location in Berlin Mitte, easy access to Friedrichstraße, museums, sites, etc. Interesting fitness center on top floor, small with only few machines, but well serviced

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour burrox, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager

keylargoadrian 2016/03/15
« Berlin EXCELLENCE! »

I had the pleasure of staying at the Sofitel for a work conference in March 2015 and again in March 2016. This establishment is simply perfect. The staff welcomes you with amazing energy and attention to detail (even as you stumble in from a red-eye flight out of Miami). The rooms are spotless and every staff member you cross offers a max level of professionalism. Hats off to the leadership at this hotel - you have an amazing staff! When traveling to Berlin - this is the must stay spot.

Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour keylargoadrian, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel. Sincerely, Tina Senfter General Manager

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