Hotel - Mercure Hotel Berlin City
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Mercure Hotel

Mercure Hotel Berlin City

Invalidenstrasse 38 
10115  BERLIN
GERMANY

1,305 reviews
TripAdvisor Rating Based on 1,305 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Well-being (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Well-being (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Drink vending machine

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

246 interior works of art: The artist Martin Mlecko designed all of the rooms at the 4-star Mercure Hotel Berlin City - every Standard, Superior and Privilege Room has its individual charm. All rooms are equipped with air conditioningand free WIFI, as well as being suitable for allergy sufferers: Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

  • 246 rooms
  • 235 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Direct dial telephone
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 11 outlet
    • RJ 45 outlet
    • Drink vending machine
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Berlin City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,305 reviews
243allistairr 2017/05/18
« A great stay in Berlin. »

We enjoyed a 4 night stay at the Mercure Hotel in Berlin. Hotel was in a great location and staff were very helpful. Very clean rooms.Great breakfast and great food available in the bar. Good atmosphere within the hotel.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear 243allistairr, thank you, thank you, thank you! We are happy for your feedback - it is the best motivation for our team here. We hope to welcome you again any time soon and remain with the best regards Philip Ibrahim & Team Mercure Hotel Berlin City

leidschendam2016 2016/03/08
« Very pleased »

Good hotel, well positioned for sightseeing, excellent access to both tram and metro. Value for money. The price for breakfast was a bit disappointing. My room could do with a lick of paint (what suitcases can do to fine walls...) and the carpet would be pleased with some carpet cleaner, but that said: I will certainly stay there again.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear leidschendam2016, thank you very much for your pleasant feedback. I am happy that you liked your stay and our hotel, at the same time i will make sure to get your points handled. Great to read that you will come back again - don´t wait to call us! Thank you again and with kind regards Philip Ibrahim General Manager

Baliliat 2015/10/08
« My wallet was stollen from my bag by the cleaners »

My husband and I went down to eat bkf and i've decided to leave my bag in the room. The cleaner asked me if she could clean while we where eating and i said yes. When i got back to my room i reached for my bag and my wallet was GONE. my credit cards, driver license, eu400, and so much more. I've spoke to the manager and the front desk people and their response was "Things happen". no one even bothered to help me. This is terrible unforgivable and un acceptable. I'm here in Berlin on conference and will not stay in this hotel ever again.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you for your feedback. First of all please allow me to express my deepest apologies for the inconvenience during your trip. I have investigated but nobody of my team members (staff or managers) has heard of a stolen wallet. Unfortunately I cannot confront anybody with your feedback. Can you give me the name with who you have talked and reported the incident? Bad responses is not our way of treating customers, please help me to find out any details.Are you sure this feedback is supposed to be for my hotel? I remain at your service and with kind regards Philip Ibrahim General Manager

Joeblocks 2015/09/21
« Well connected »

Good location, on to of U-Bahn and next to Tram. Very friendly and helpful staff, both at the hotel reception and in the bar / restaurant area. Solid hotel with typical Mercure offering. You know what you'llbe getting. Room might be a bit small for two people and a longer stay.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Joeblocks, thank you very much for your friendly review here on tripadvisor. I am happy that you enjoyed being our guest at the Mercure Berlin City. I hope we can welcome you again any time soon and remain with kind regards #FeelWelcome Philip Ibrahim General Manager

salvo1947 2015/07/02
« trip to berlin »

very good hotel, on arrival very good service, room was good, breakfast was superb with plenty of choice to eat and drink, and very good staff nothing being no problem,well situated for the places to visit, relax in the bar in the evening very good bar service from grit I think that's her name.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Salvo1947, thank you for your appreciated feedback here on tripadvisor.com. We are happy that you enjoyed your time in our Mercure Hotel Berlin City the most. I hope that we will be your first choice during your next visit of Berlin again. Kind regards Philip Ibrahim General Manager

tanyadal 2015/06/17
« modern, clean and well-priced »

This is a nice, modern hotel but there is nothing much nearby regarding restaurants or tourist sights. It is at the subway/tram stop so you can use them to get around but if you want to be able to walk to restaurants and coffee shops this is a very uninspiring area. It is a flat 15-20 minute walk to the Hauptbahnhof which is convenient if you need to catch an early train and are prepared to walk.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you for your feedback here on tripadvisor.de. We are happy that you enjoyed the overall stay at our hotel. I am a little bit sad, that we missed the chance to give you some good tips to visit on of the over 30 restaurants within the range of 700m around the hotel. As well the memorial of the Bernauer Strasse is just steps away and is the perfect monument for the divison of Berlin (East and West) This leaves us the chance that during your next trip to Berlin, my team will happily provide you with all necessary tips. We look forward to welcoming you again! Kind regards Philip Ibrahim General Manager

Janos B 2015/06/11
« Nice rooms, located close to the central station »

I have stayed here for one night. The check-in was fast and it is roughly 1 km away from the central railway station. I liked that the plugs support USB, so you do not need to bring your charger with you, only a cable.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you very much for your great feedback here on tripadvisor.de. We are happy that you liked being with us at the Mercure Hotel Berlin City. Both leisure and business guests enjoy our convenient location. Thank you for remarking our USB plugs! Please come back soon - we remain with the best regards from Berlin. Philip Ibrahim General Manager

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