Hotel - Mercure Hotel Berlin City
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Mercure Hotel

Mercure Hotel Berlin City

Invalidenstrasse 38 
10115 BERLIN
GERMANY

1,149 reviews
TripAdvisor Rating Based on 1,149 reviews
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Mercure Hotel Berlin City

Mid-scale hotel for business trips or leisure

The 4-star Mercure Hotel Berlin City is centrally located and ideal for tourists or business travelers. All 246 ECARF-certified rooms are suitable for allergy sufferers and have A/C and free WIFI. We have 6 air-conditioned conference rooms with up-to-date technology for your events. Arrival: The main train station is just 0.6 miles (1 km) away. Tegel and Schönefeld airports are 5 miles (8 km) and 15.5 miles (25 km) away. It is 3.1 miles (5 km) from the A100 highway. The U-Bahn stops right at the hotel.

Whether as a starting point for sampling the nightlife around nearby Oranienburger Strasse or for shopping in the exclusive stores on Friedrichstrasse - at the Mercure Berlin City, you are right in the heart of this lively capital city.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Self-service catering
    • Snacks (Paying)
    • Drink vending machine (Paying)

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

246 interior works of art: The artist Martin Mlecko designed all of the rooms at the 4-star Mercure Hotel Berlin City - every Standard, Superior and Privilege Room has its individual charm. All rooms are equipped with air conditioningand free WIFI, as well as being suitable for allergy sufferers: Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

  • Standard Room with queen-size bed
    Standard Room with queen-size bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, Standard Rooms are equipped with a high-quality bed, comfortable seating and a functional desk space with free WIFI and adjustable air conditioning.

  • Privilege Room with king-size bed
    Privilege Room with king-size bed

    For added comfort: high-quality bed with separate mattresses, VIP bathroom with rain shower and bathrobes, drinks from the minibar, espresso machine and free daily newspaper. Also included: WIFI, late check-out (subject to availability).

  • MyRoom by Grit: Wine Time/Standard Room with 1 king-sized bed
    MyRoom by Grit: Wine Time/Standard Room with 1 king-sized bed

    Exquisite design elements entice you into the world of wine. Drawing on her love of fine wines, Grit has created an inspiring retreat and would be delighted to give you a personalized wine recommendation.

  • Standard Room with twin beds
    Standard Room with twin beds

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, Standard Rooms are equipped with high-quality, separate twin beds, comfortable seating and a functional desk space with free WIFI and adjustable air conditioning.

  • MyRoom by Ramona: Harmony in Water/Standard Room with 1 king-sized bed
    MyRoom by Ramona: Harmony in Water/Standard Room with 1 king-sized bed

    Let the soothing sounds and picturesque water landscapes carry you away. Ramona has used her affinity with nature to create an oasis of calm with harmonious water optics and creative bathroom fittings.

  • Standard Room with double bed
    Standard Room with double bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, Standard Rooms feature a high-quality bed with separate mattresses, comfortable seating and a functional desk space with free WIFI and adjustable air conditioning.

  • Superior Room with one double bed and garden view
    Superior Room with one double bed and garden view

    You'll love our Superior Rooms. In addition to the standard features, the rooms are equipped with high-quality beds (some with separate mattresses), comfortable seating and a functional desk space with free WIFI and adjustable air conditioning.

  • MyRoom by Doreen & Sandra: Familiar Forests/Standard Room with 1 king-sized bed
    MyRoom by Doreen & Sandra: Familiar Forests/Standard Room with 1 king-sized bed

    Feel the warmth of the forest: Decorative forest elements and nature-inspired bathroom products will have you feeling relaxed and at one with nature. The designers have drawn on beautiful memories of forests where they grew up in Brandenburg and Poland.

  • 246 rooms
  • 235 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Direct dial telephone
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 11 outlet
    • RJ 45 outlet
    • Drink vending machine
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RELAX - FOOD & YOU Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX - FOOD & YOU Type of cuisine: International


Modern dishes and refined delicacies await you in a relaxed setting. Enjoy a little indulgence and treat yourself to a Black Angus burger or a few cold cuts.

Find out more and book
RELAX - DRINKS & YOU Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX - DRINKS & YOU


A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Berlin City Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 155 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 82

Our customer reviews for Mercure Hotel Berlin City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,149 reviews

leidschendam2016 2016/03/08
« Very pleased »

Good hotel, well positioned for sightseeing, excellent access to both tram and metro. Value for money. The price for breakfast was a bit disappointing. My room could do with a lick of paint (what suitcases can do to fine walls...) and the carpet would be pleased with some carpet cleaner, but that said: I will certainly stay there again.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear leidschendam2016, thank you very much for your pleasant feedback. I am happy that you liked your stay and our hotel, at the same time i will make sure to get your points handled. Great to read that you will come back again - don´t wait to call us! Thank you again and with kind regards Philip Ibrahim General Manager

Baliliat 2015/10/08
« My wallet was stollen from my bag by the cleaners »

My husband and I went down to eat bkf and i've decided to leave my bag in the room. The cleaner asked me if she could clean while we where eating and i said yes. When i got back to my room i reached for my bag and my wallet was GONE. my credit cards, driver license, eu400, and so much more. I've spoke to the manager and the front desk people and their response was "Things happen". no one even bothered to help me. This is terrible unforgivable and un acceptable. I'm here in Berlin on conference and will not stay in this hotel ever again.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you for your feedback. First of all please allow me to express my deepest apologies for the inconvenience during your trip. I have investigated but nobody of my team members (staff or managers) has heard of a stolen wallet. Unfortunately I cannot confront anybody with your feedback. Can you give me the name with who you have talked and reported the incident? Bad responses is not our way of treating customers, please help me to find out any details.Are you sure this feedback is supposed to be for my hotel? I remain at your service and with kind regards Philip Ibrahim General Manager

Joeblocks 2015/09/21
« Well connected »

Good location, on to of U-Bahn and next to Tram. Very friendly and helpful staff, both at the hotel reception and in the bar / restaurant area. Solid hotel with typical Mercure offering. You know what you'llbe getting. Room might be a bit small for two people and a longer stay.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Joeblocks, thank you very much for your friendly review here on tripadvisor. I am happy that you enjoyed being our guest at the Mercure Berlin City. I hope we can welcome you again any time soon and remain with kind regards #FeelWelcome Philip Ibrahim General Manager

salvo1947 2015/07/02
« trip to berlin »

very good hotel, on arrival very good service, room was good, breakfast was superb with plenty of choice to eat and drink, and very good staff nothing being no problem,well situated for the places to visit, relax in the bar in the evening very good bar service from grit I think that's her name.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Salvo1947, thank you for your appreciated feedback here on tripadvisor.com. We are happy that you enjoyed your time in our Mercure Hotel Berlin City the most. I hope that we will be your first choice during your next visit of Berlin again. Kind regards Philip Ibrahim General Manager

tanyadal 2015/06/17
« modern, clean and well-priced »

This is a nice, modern hotel but there is nothing much nearby regarding restaurants or tourist sights. It is at the subway/tram stop so you can use them to get around but if you want to be able to walk to restaurants and coffee shops this is a very uninspiring area. It is a flat 15-20 minute walk to the Hauptbahnhof which is convenient if you need to catch an early train and are prepared to walk.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you for your feedback here on tripadvisor.de. We are happy that you enjoyed the overall stay at our hotel. I am a little bit sad, that we missed the chance to give you some good tips to visit on of the over 30 restaurants within the range of 700m around the hotel. As well the memorial of the Bernauer Strasse is just steps away and is the perfect monument for the divison of Berlin (East and West) This leaves us the chance that during your next trip to Berlin, my team will happily provide you with all necessary tips. We look forward to welcoming you again! Kind regards Philip Ibrahim General Manager

Janos B 2015/06/11
« Nice rooms, located close to the central station »

I have stayed here for one night. The check-in was fast and it is roughly 1 km away from the central railway station. I liked that the plugs support USB, so you do not need to bring your charger with you, only a cable.

MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you very much for your great feedback here on tripadvisor.de. We are happy that you liked being with us at the Mercure Hotel Berlin City. Both leisure and business guests enjoy our convenient location. Thank you for remarking our USB plugs! Please come back soon - we remain with the best regards from Berlin. Philip Ibrahim General Manager

Simon T 2014/11/19
« Good accommodation with great service »

The rooms are not huge and despite floor 7 being designated as non smoking, it smelled a lot of cigarettes - although not so the room. The staff were all very friendly and helpful and I would definitely use the hotel again.

MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Simon T, thank you very much for your comment. We are glad that you had a pleasant at our hotel. We are looking forward to welcome you again at our hotel. Best regards from Berlin Beate Ziolo & Team Executive Assistant

110JonL 2014/10/29
« Short Break in Berlin »

I stayed in this hotel for 2 nights on a weekend in Berlin. Excellent location with a U Bahn station around the corner. Good value for money. The rooms were a good size for a city hotel and very clean.

MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear 110JonL, thank you very much for your comments regarding your stay at our hotel. We are glad that you had a pleasant stay. We are looking forward to welcome you again here in Berlin. Best regards Beate Ziolo & Team Executive Assistant

Marleen W 2014/09/30
« Very good hotel »

Very good hotel, friendly and kind service! Superior room service! Nice private parking. Well situated in the city. Possibility to rent bikes. But... However it was a superior room, it was very small!

MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Marleen W, thank you for your feedback regarding your stay at our hotel. We are glad that you had a pleasant stay. I will share your comments wit the team, especially your feedback about the service. We are looking forward to welcome you again here in Berlin. Best regards Beate Ziolo & Team Executive Assistant

HeidiAugust 2014/08/10
« Warm Weather but Cold Reception »

Positive 1. Location, close to UBahn 2. Breakfast (variety, excellent service) Negative 1. Reception, they dont seem to understand what hospitality means, no smile, no friendliness. 2. Room too small, no place for luggages, no wardrobe, no mini bar. 3. Hotel's restaurant is actually catering

MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear HeidiAugust, we very much appreciate your comments regarding your stay at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and talk with the team to prevent future occurrence. Thank you again for sharing your experience, especially for your comments regarding our wonderful breakfast. Best regards from Berlin Beate Ziolo & Team Executive Assistant

Guilherme P 2014/07/31
« Perfect »

Excellent hotel, very well located, treating the guests really well regarding the room, all the amenities, breakfast, reception, everything. A lot of free drinks in the room, good room structure. Would stay there again for sure.

MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Guilherme P, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive such positive feedback. Thank you for your comments, especially for the breakfast and the staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Beate Ziolo & Team Executive Assistant

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