Mercure Hotel Bad Duerkheim An Den Salinen 4 stars

Customer review rating (ALL Rating) 4.5/5 237 reviews

Mercure Hotel Bad Duerkheim An Den Salinen - Image 1
Mercure Hotel Bad Duerkheim An Den Salinen - Image 2
Mercure Hotel Bad Duerkheim An Den Salinen - Image 3
Mercure Hotel Bad Duerkheim An Den Salinen - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • 99 comfortably furnished rooms with WIFI

  • Limited availability for Salinarium pool (please check online)

  • Free car park in front of the hotel (in Sep., alternate parking for a fee)

  • Quiet yet centrally located. 4 km to the A650, from there onto the A61/A6

  • Conference hotel with 12 meeting rooms from 27-970 m2, multifunctional hall

Our accommodation(s)

Hotel location

Mercure Hotel Bad Duerkheim An Den Salinen

Kurbrunnenstrasse 30-32
67098 BAD DUERKHEIM
Germany

GPS:49.465961, 8.173575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  237 reviews

TripAdvisor Rating  4.0/5  496 reviews

Everything was excellent

TripAdvisor rating 5.0/5

KamilCheliker TripAdvisor review

I stayed here in January 2007. Everything was excellent. A nice welcome, excellent room, staff and breakfast. Landscape and view from your was beautiful. Hotel is placed next to a salt factory. So you can visit the salt factory too.

Good location but personal not most friendly.

Customer review rating 2.5/5

Christian Couples - Confirmed reviews ALL

The blonde woman at the reception was not very polite. We were there with many guests and all had the same experience. Be it for check in or asking for breakfast, the attitude was not friendly and the mood was rather negative. Besides this person the hotel was very nice.

Dear Christian S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Dürkheim an den Salinen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, René Castillon Manager

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

service on Friday afternoon for a glass of wine and breakfast Saturday morning was excellent

Dear Christian R., We very much appreciate your comments regarding your stay at the Mercure Hotel Bad Dürkheim an den Salinen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely René Caastillon Hotelmanager

Goed

Customer review rating 4.0/5

Daniel K. Families - Confirmed reviews ALL

Hello dear. I have been a customer of yours for many years and have never had a problem with my stay. This time the room was not cleaned, one top sheet was dirty and there was no shampoo in the bathroom. Also, your receptionist was very unfriendly when I checked out of the hotel. I asked her to clarify something on the invoice and she was extremely rude. I also told her that I don't speak German and she continues to speak only in German. Therefore, I told the woman to speak more politely to the customers and be more friendly. Regards, Daniel.

Dear Daniel K., thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Dürkheim an den Salinen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely René Castillon General Manager

Very nice location

Customer review rating 5.0/5

Sven R. Business - Confirmed reviews ALL

Customer focused and friendly staff. Check in/out fast, Rooms in good conditions, house keeping is doing a great job. Free WiFi fast and stable enough for HD streaming. Free of charge car parking. Breakfast quality very good.

Dear Mr. R., we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Dürkheim an den Salinen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely René Castillon Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 258 reviews 9.6/10 Location
  • 320 reviews 5/10 Room
  • 308 reviews 8.1/10 Service
  • 7 reviews 9/10 WiFi
  • 283 reviews 9.6/10 Breakfast
  • 153 reviews 5.1/10 Comfort
  • 135 reviews 3.4/10 Vibe
  • 113 reviews 5.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Bad Duerkheim