Hotel address
Peterstrasse 152062 AACHEN
GERMANY
How to reach the hotel
GPS :N 50° 46' 29.78'' E 6° 5' 16.05''
Contact the hotel
- Tel. (+49)241/18010
- Fax. (+49)241/1801100
- h5326@accor.com
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Mercure Hotel Aachen am Dom - hotel reviews in Aachen
Hotel code: 5326
Accorhotels.com customer reviews in partnership with TripAdvisor
"Hotel Mercure Aachen - a good choice"
21st December 2012, Deal
My wife and I stayed here for a long weekend, having stayed here in October and liking it. We arrived early but staff were able to instantly check that room was ready, which was a bonus. The staff were helpful and friendly throughout. The room wasa good size, spotless, and will a full range of facilties. Hotel is located close to the city centre and a large car park. Only minor issue was that the bar was not always open, but as there are plenty nearby we managed!
"Nice but Cold"
6th December 2012, BillMons_Belgium, Mons, Belgium
Very nice, clean, hotel in a great location, with helpful staff. The bed was very comfortable but had terrible pillows. Our rooms had no heat. Very nice, clean, hotel in a great location, with helpful staff. The bed was very comfortable but had terrible pillows. Our rooms had no heat.
"August"
5th September 2012, Volksfest, High wycombe
The lay-out and the comfort of the room was excellent but because our room faced the busy main road, even with the double glazed window shut, a certain amount of road noise disturbed our sleep. However, the overall quality provided by the hotel ensure that we used it again on our return journey from Southern Germany for one night on 3rd September before driving back home to England.
"very good room,"
11th April 2012, Jakarta, Indonesia
Clean and quiet room, also very good located, namely right in the city.Also the price is okay, not too expensive
"In general, quite good"
10th February 2012, lagny-sur-marne
Good location, magnific vew from the room in the last floor, good breakfast, nice service. Just some little details: when arriving the bed was done only for one person, the answer "Really sorry, we forgot!", it was ok in 5 min; the promissed welcome present was not here, the answer "Oh, we really--really sorry, we forgot!", the little duck was given etc. But in general the hotel was quite good.
"Nice but expensive"
11th September 2011, Bristol, United Kingdom
A nice hotel, very good location, room clean and well appointed. Nice bar. Only complaint it is really is too expensive - over £100 per night for this is hard to justify especially as wifi and breakfast is on top. Breakfats at 16 euros is far too expensive.
"Stay at Mercure am Dom"
8th August 2011, Groningen
One of the reception staff either had an of day or is downright not very friendly. Her collegue (obviously not in charge) however so stood aside, nice and friendly.The hotel bar should be better staffed
"Nice hotel - soundproofing could be better!"
28th July 2011, Brussels
We enjoyed our stay at this centrally located, modern hotel. The receptionists were friendly and efficient; we were able to check in before the "official" 3pm check-in time; and the room was clean and comfortable. There was a good range of food at breakfast, with helpful and efficient staff on hand. The only issue was noise: the soundproofing of the room against noise in the corridor was non-existent. Thankfully the other guests restricted themselves to being noisy during the daytime, so we slept well during the night.
"A Good Night's Rest"
20th April 2011, Edenbridge
Our bed and room were incredibly comfortable and we thought that the breakfast next morning was superb and well worth the 16 euros extra per head. The hotel is remarkably luxurious for the reasonable charge and perfectly placed near the centre of Aachen. Their lock-up parking facility is a bonus too.On the whole the staff were very friendly and helpful - with the exception of one waitress in the dining room whose attitude was not of that standard - not taking the extra care to make sure you were served or udnerstood where to go etc etc. It is amazing how this can actually mar your enjoyment after so muhc trouble has been taken to create a top-class environment! It was also noticeable that although the basic room cost was resonable, every single thing was charged for - the water in your room etc etc. The parking was also extra although this did not appear on the website.having said all that - I would certainly go there again.
"Excellent hotel personal"
11th February 2011, Riga
Very nice personal! Breakfast was excellent! If some day I will come again to Aachen I will stay at this hotel!
