Hotel - Mercure Hotel Aachen am Dom
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Mercure Hotel

Mercure Hotel Aachen am Dom

Peterstrasse 1 
52062  AACHEN
GERMANY

637 reviews
TripAdvisor Rating Based on 637 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Swimming pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)
  • Thalassotherapy centre
  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Aachen am Dom, you can choose between Standard Rooms with a single or double bed, Superior Rooms with a double bed and Privilege Rooms with a double bed and sofa. We also have a room specially adapted for guestswith reduced mobility. All 117 rooms are non-smoking, air conditioned and have free WIFI. One child aged up to 12 years can stay in your Privilege Room free of charge, and your pet is also welcome (charge of EUR 10/night).

  • 117 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Mercure Hotel Aachen am Dom

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 637 reviews
johnmL2744QH 2017/01/19
« Aachen »

It is always nice to stay in Aachen But the hotel breakfast is very expensive as we only have a coffee and a roll.there should be a small breakfast rate.but the hotel in general is great just to able to walk into town in seconds with lots of good restaurants , having a German wife the wallet gets hit hard.

iacovosp2016 2016/11/28
« First time visit to Aachen »

I have stayed in summer 2016 at Mercure Berlin and I was very satisfied, but the Aachen experience I will rate it as very average. A bit cold environment with the receptionists not very willing to help or make our stay more comfortable. Good breakfast and good room service, but it could be better.

B R 2016/05/11
« Short stay »

We have stayed in this hotel about 5 - 6 times, because of its location in the middle of town. Rooms are very comfortable, with tea making facilities and a mini bar. We enjoy being able to come and go as we please without feeling someone is monitoring us. The only disadvantage is the short walk to the car park. Unloading the car in front of the hotel is a matter of luck, as it is often fully parked. However, the pavement s wide enough, so we have never had a problem unloading. Wwe eat breakfast at cafe Nobis, as this is better value for money, if you only want to eat a little.

CRu70 2016/02/15
« Very good hotel »

It is a very good hotel with a good location in the Aachen Center A recommendation about the bar. it is not well exploited (it does not open until 20h and the drinks aren't very nice, just in the standards)

GoGoa1979 2016/02/01
« Awesome experience »

Rightly located, Very friendly staff, lovely stay, nice rooms sums it all. I had a very nice and comfortable stay at your hotel. Located right at the city center, this hotel had everything i needed. One Input - Identifying the hotel is a challenge, as the sign boards are not easily identifiable. This needs some improvement.

Mercure_Aachen_Dom, Manager at Mercure Hotel Aachen am Dom, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sten Schönherr Front Office Manager Mercure Hotels Aachen am Dom

mavxs 2015/11/08
« Aachen »

We enjoyed our stay very much and were welcomed warmly by attentive staff. Our Priviledge room in which we had stayed previously was very comfortable with the lounge ideal for relaxing. One thing that disappointed us was the fact that our Coffee Maker did not work.We mentioned this to staff both by telephone and at the desk but there was no response. We were left with just the cold drinks in our room but were able to avail ourselves with some coffee in the downstairs lounge. The breakfast was wonderful with a excellent selection and staff once again, were very courteous. The ideal position of the Hotel in Elisabrunnen just three stops away from the Hauptbanhof and so close to the Dom and shopping centre,makes it ideal for a short break.We shall definitely return. Many thanks fro making our Visit so enjoyable!

Hazel L 2015/09/05
« Well located hotel in Aachen »

We enjoyed a two night stay at the Mercure am Dom at the end of August. Our Easyjet flight to Brussels was delayed by over two hours which meant we missed the last direct train to Aachen. We rang the hotel and Zena on reception was fantastic and ordered a taxi to pick us up from Wolkenraedt station. The hotel facilities are fairly standard but it is in a great location close to the Cathedral and the thermal waters/ tourist information office. For those interested in the city's history I would also recommend the tourist office city guide walk.

Maricar B 2014/08/25
« Great location »

We wanted to stay near the town centre having been to Aachen before this stay. Some guests may not like the noise from the streets outside since it can be a busy area. But my kids and I would rather stay here because we walk around Aachen a lot and prefer being around the centre. Easy walk to the Rathaus, Cathedral, the ice cream place near the former spa, and shopping area. The older kids can easily go back to the room if they don't like shopping around with mom and use the free WiFi.

KhalidYaseen 2014/05/03
« Nice stay »

Glad to stay in Mercure hotel in Aachen , near to the city centre and within a walking distance to all city centre attractions , The room was clean , the bed comfortable . I would recommend my friends to stay there .

Nicola K 2014/03/24
« Lovely hotel »

Nice hotel, very convenient location close to the cathedral. Very friendly and helpful staff, gift upon arrival. Very good breakfast with lots of options. Our room was upgraded for free with a free mini bar! :)

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