Mercure Hotel Aachen am Dom 3 stars

Customer review rating (ALL Rating) 4.4/5 1,551 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located just a stone's throw from Aachen's main attractions

  • Complimentary bottle of water in all rooms on arrival

  • 117 spacious guest rooms

  • Five minutes' walk to the city theater

  • Large shopping center within walking distance

Our accommodation(s)

Hotel location

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 AACHEN
Germany

GPS:50.77494, 6.087791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive breakfast buffet awaits you from 6.30am with plenty of delicious regional food on offer. If the weather is fine, you can dine on the sun terrace. We will serve breakfast in your room by request for an extra charge of EUR 4.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,551 reviews

TripAdvisor Rating  4.0/5  866 reviews

Fourth Visit to Aachen

Customer review rating 3.0/5

Tony W. Business - Confirmed reviews ALL

I like this hotel for its location, ease of access, and level of comfort. I was not disapppointed, and reception staff were particularly friendly. There are a couple of niggly things which continue to occur: please supply actual sugar (not saccharine tablets only) and long-life milk sachets in the rooms to accompany the tea/coffee; please make it obvious to guests at breakfast that filter coffee cans are offered but need to be requested (different staff have different attitudes to this) - and, one day, maybe you open the bar?

Great location, friendly staff, great breakfast

Customer review rating 5.0/5

Kevin S. Business - Confirmed reviews ALL

I travel to Aachen 3-4 times per year for work and this hotel has always been first class.

Customer review rating 0.5/5

Anirudh U. Business - Confirmed reviews ALL

I was extremely dissatisfied that there were problems with WiFi throughout the duration of my stay. In today's world, having strong internet connection is a basic necessity and the fact that you couldn't solve this issue for over 48 hours really surprises me. I was travelling on a business trip and had to postpone a couple of my meetings due to poor internet issues.

Customer review rating 4.5/5

Petr Business - Confirmed reviews ALL

good location, tasty breakfest

Dear Petr M., thank you for your review. We appreciate your positive feedback regarding our hotel's location and the tasty breakfast. We strive to provide a pleasant experience for all our guests. We value your input and hope to welcome you back soon. Best regards, Mercure Hotel Aachen am Dom.

Well located

Customer review rating 5.0/5

Khadidja S. Business - Confirmed reviews ALL

Center of Aachen city, good and welcoming staff . Clean room nice vue.. easy access for all buses, 15 min walk from Aachen HBF train station, nice breakfast (just the butter has no taste) pastries bread English breakfast etc! Over all good do recommend it!

Dear Khadidja S, Thank you for your excellent review of your stay. We are delighted that you enjoyed your stay with us. I am happy to pass on your positive feedback to our team. We would be delighted to welcome you again during your next stay in Aachen. Kind regards Christiane Keßel for the Mercure Aachen am Dom team

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Other web-users rate our hotel

  • 1,050 reviews 8.8/10 Location
  • 1,114 reviews 6.7/10 Room
  • 913 reviews 9.3/10 Service
  • 15 reviews 6.1/10 WiFi
  • 580 reviews 5.2/10 Comfort
  • 569 reviews 8.3/10 Breakfast
  • 387 reviews 8.3/10 Cleanliness
  • 183 reviews 4.1/10 Value

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